Applications
Call Accounting Terminal (CAT)
CAUTION:
This section is intended solely as an overview of the application, For
comprehensive information about [he use of the application, see the
documentation for the product.
CAT, a standalone application, is a dedicated terminal and printer designed to
track, sort, and print reports on telephone charges.
Three versions of CAT are available:
CAT Basic is an entry-level system for small businesses.
CAT Plus/Business, for larger businesses, includes a two-line display.
CAT Plus/Hospitality, for hotels and health care facilities, also includes
a two-line display.
CAT can be set up to calculate the cost of calls by using toll rates or charging
by the minute. Service charges and discounts can be applied to calls made to
local and long-distance numbers and to directory assistance, Calls to specified
area codes (such as 900) can be singled out for special treatment,
CAT is customized with current local and long-distance rates for a company's
location. As rates change or a new area code or exchange is added, the rate
information can be updated simply by exchanging a chip inside the terminal.
When a new telephone line or account code is added to the system, the CAT
adds this information to its memory automatically the first time the new line or
code is used.
The CAT provides a variety of reports that can be printed on a regular schedule
or automatically when stored call information reaches 90% of the terminal's
capacity. The available reports include the following, depending on the version
of CAT:
A variety of summary and detail reports. For example, reports can be
printed on all extensions or rooms, a single extension or room, account
codes, time of day, duration, and trunk facility.
Management analyses organize call information by time of day, cost and
duration of calls, area codes and exchanges called, and trunk facilities.
CAT can receive and process ANI information from the SMDR. The system gets
such information from the AT&T Megacom 800 service and puts it into the
SMDR.
CAT features an LCD display instead of a printed menu.
Call Accounting Terminal (CAT)
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