Altigen AltiContact Manager Version 4.6 Administration Manual page 308

Setting up Station Speed Dialing
Figure 6. Speed Dialing window, Agent Extension Configuration
Editing Speed Dial Entries
To add or edit an entry:
1. Double-click the Station ID number you want to work with, or select
the number and click Edit. A dialog box appears:
2. Type in the full number as you would dial it, with a maximum of 20
digits per entry. For example, the phone number 914085551212
comprises of 9 (trunk access code), 1 (long distance prefix), followed
by 408 (area code), and finally the seven digit telephone number.
Valid digits include 0 through 9, #, *, and (,) comma. The comma
represents a one (1) second pause.
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