Setting Up Call Reports - Altigen AltiWare OE Release 4.0 Administration Manual

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System Configuration

Setting up Call Reports

You can set up call reporting to your local drive, to a remote server, and /
or exported via a COMM port. The Call Detail Summary Report (CDR)
formats are described in Appendix A on page 187."
Only trunk calls are logged in CDR records. The records are logged after
the call ends, if answer supervision was received on the outgoing trunk.
Select System Configuration... on the Management menu, then click the
Call Reports tab. Here's a sample window:
Figure 7. Call Accounting window, System Configuration
Setting Local Logging
To enable CDR collection to the local drive, select the Enable Local CDR
check box.
Use the Retain Records drop-down list to select the number of days to
retain records. This can be any number of days from 5 – 365.
Also, set the Max Database size to a value between 0 – 300 MB, noting that
each record requires about 1 KB of disk space.
34 AltiWare OE System Administration Manual

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