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Setting Answering Options
Answering options include forwarding, handing busy calls, handling no-
answers, workgroup call handling, and other options. Which options are
available depends on the type of extension. Workgroup pilots, virtual and
physical extensions each use somewhat different answering options.
You can use Apply to... to apply call restriction settings to
one, some, or all extensions. See page 86 for more information
on using Apply to.... However, since the available options
vary with the type of extension, you can only apply the choices to the same
type of extension.
For example, If you are working with the settings for a virtual extension,
you can use Apply to... to apply changes to one, some, or all virtual
extensions, but not to physical or workspace pilot numbers.
To work with extension answering options, select the extension number
from the list in the Extension Configuration General window, then click the
Answering tab to open the Answering window. Here's an example of the
window with a workgroup view.:
Figure 44. Answering window (Workshop View), Extension Configuration
AltiWare OE System Administration Manual 111
Setting Answering Options
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