Preface: About This Manual - Altigen AltiWare OE Release 4.0 Administration Manual

Preface: About This Manual

This guide is designed for dealers, administrators and technicians who are
responsible for installation, configuration, and administration of an
AltiServ system.
Another manual, the AltiServ User Guide covers the AltiServ end user
features and functions such as call handling, voice mail, and web interface.
The Getting Started Manual covers system specifications, installation, and
an overview to navigating the AltiAdmin interface.
This guide contains the following chapters and appendixes:
Chapter 1, Overview: the AltiServ functions, features, and benefits.
Chapter 2, System Configuration: AltiServ system basic configuration,
phone numbers, number plans, out-call and in-call settings.
Chapter 3, Board Configuration: the Quantum and Triton boards.
Chapter 4, Trunk Configuration: trunk attributes, including channels.
Chapter 5, Extension and Workgroup Configuration: individual
extensions, workgroup numbers, and call handing.
Chapter 6, Out Call Routing Configuration: default outgoing call routes
and restrictions
C h a p ter 7, A u to A tten d a n t C on figu ra tio n : p re -rec o rd e d p ro m p ts & m e n u s.
C h ap te r 8, A d d ition al S etu p: a u d io p e riph e ra l c o n figu ra tio n , M V IP c loc k ,
fea tu re tip s.
Chapter 9, System Data Management: back up and restore procedures.
Chapter 10, System Report Management: system management reports
on summary, traffic, system log and call detail summary.
Chapter 11, Data and Internet Integration: Setting up email, AltiReach,
Exchange integration.
Appendix A, Call Accounting Report Formats: keys to the data in CDR
reports.
Appendix B, Registration & Technical Support: technical support,
customer service, repair and replacement policies and forms.
Glossary, Index, and Readers' Comment Form.
AltiWare OE System Administration Manual ix
Preface