Audio Peripheral Configuration; Trunk Configuration; Out Call Routing - Altigen AltiWare OE Release 4.0 Getting Started Manual

Initial Configuration

Audio Peripheral Configuration

While the Auto Attendant provides the menus, the audio Peripheral can
provide music-on-hold, starting prompts and update prompts for callers
who are on hold. In order to use music-on-hold, a Quantum or Triton
Analog Station board must have the audio Peripheral equipment attached.
In the AltiWare Administrator, select Management
Peripheral.... Select the board to which the audio peripheral equipment is
attached, and select the initial and update prompts the users will hear when
on hold.

Trunk Configuration

Note the discussion about editing trunk options on page 35. Then, in the
AltiWare Administrator, select Management
Configuration.... and follow these steps:
1. Set up trunk attributes on the General tab window.
2. Indicate incoming call routing options on the In Call Route tab
window.
3. Click OK.
See the Trunk Configuration chapter of the System Administration Manual
for a more detailed explanation.

Out Call Routing

To define and set out call routes assign trunks to those routes for local
routes, long distance, international, and 911 calls: in the AltiWare
Administrator, select Management
Configuration.... and follow these steps:
1. Create the route definitions and make trunk assignments to each
definition in the Route Definition window.
2. Assign the routes you have defined to use for local, long distance,
international, and 911 calls in the Default Routes window.
If you use out call routing for 911, make sure that the default 911 route
is configured to the route that can accept 911 calling capability.
3. If you need to set up or restrict routes to specific prefixes or dialing
patterns, use the Dialing Pattern window to create the setup.
38 AltiWare OE 4.0 Getting Started Manual
Auto
Trunk
Out Call Routing