Extension And Workgroup Configuration; C Hapter - Altigen AltiWare OE Release 4.0 Getting Started Manual

Initial Configuration

Extension and Workgroup Configuration

While there is no required order for initial setup, the order presented here
is recommended for efficiency. For example, if you set up extensions and
workgroups first, you'll already have these settings available to use in
subsequent setup such as assigning the operator extension in System
Configuration or making in-call assignments for trunks.
1. Note the discussion about editing extension options on page 35. Then,
in the AltiWare Administrator, select Management
Configuration.... and follow these steps: Add the extension and set
the following extension attributes on the General tab window:
• Type (physical, virtual or workgroup)
• First Name and Last Name for the extension user
• Enable Dial-By-Name - this field is used to include the extension
in the Dial-By-Name or Directory Service. If you select this option,
instruct users to record their name in the Personal Options of
AltiMail to be included in these services.
2. If needed, assign extensions to workgroups in the Workgroup
window.
Also, if you want to set up custom audio prompts workgroups, use this
page to do that, after you have set up the Auto Attendant and/or audio
peripherals.
3. Configure the Outcall Restrictions and Other Call Restrictions on
the Restriction tab window.
4. In the Mailbox Setting window, set the user's mailbox Capacity.
5. Set the No Answer and Busy Call Handling options in the
Answering tab window.
6. Click OK.
See the Extension Configuration chapter of the System Administration
Manual for more detailed explanation.
36 AltiWare OE 4.0 Getting Started Manual
Extension