Setting Up Did/Dnis - Altigen AltiWare OE Release 4.0 Getting Started Manual

To use out call routing, you must set up an access digit in the System
Configuration Numbering Plan, as noted under "System Configuration" on
page 37.
See the Out Call Routing chapter of the System Administration Manual for
a more detailed explanation.

Setting Up DID/DNIS

To setup DNIS (
Dialed Number Identification Service) or
Dialing), follow the steps below:
1. Subscribe to DNIS/DID service and obtain the DNIS/DID telephone
numbers for each DNIS/DID user from your local telephone company.
Find out how many digits the telephone company will pass through
(usually 3 or 4 digits).
2. Install the DNIS/DID Quantum telephony board(s) or the Triton T1/
PRI board(s) with E&M wink start signaling. Follow the step-by-step
instructions in the Quick Installation Guide that is provided with the
AltiGen board.
3. Assign a DID number to each DID user and enter it into the DID
Number field in the Personal Information group box on the General tab
window of Extension Configuration. It is not necessary to match the
DID number with the extension number. It is highly recommended
that the user enter the full 10 digit DNIS/DID number into this
field. This number should correspond to the information provided to
the 911 service provider. This will guarantee that the system will send
the correct number as the Caller ID on PRI lines. If fewer than 10 digits
are entered, the system will send the trunk's configured phone number
as the Caller ID. (If the trunk number is not configured, the system main
number is sent as the Caller ID.) Refer to the Extension Configuration
chapter of the System Administration Manual for more information.
4. Configure the Incoming Call Routing tab window of Trunk
Configuration for each DNIS/DID trunk. Normally, the call goes
directly to the matching extension number. The system carries out what
is configured here only when it is unable to match a DNIS/DID number
to an extension. Refer to the Extension Configuration chapter of the
System Administration Manual for more information.
5. Have the DNIS/DID service activated by the local exchange carrier. If
your local carrier provides ANI/DNIS caller ID, this information will
also be displayed.
AltiWare OE 4.0 Getting Started Manual 39
Setting Up DID/DNIS
DID (Direct Inward