Preparing To Install Altiware Oe - Altigen AltiWare OE Release 4.0 Getting Started Manual

Software Installation

Preparing to Install AltiWare OE

The following is a step-by-step procedure for installing or upgrading the
AltiWare OE software from the AltiWare OE Release 4.0 CD-ROM.
It should take about 15 to 20 minutes to install the AltiWare OE software
program. Before you begin installation, however, please note the
following:
• NT Service Pack 6a. In a Windows NT environment, Service Pack 6a
(or higher) is required and must be installed before AltiWare OE 4.0
can be installed or upgraded.
• User Account. During installation, a user account is created
automatically to run AltiWare services. Do not delete this account or
change its password. The account name is in the form:
(user name: AltiGen_<servername>)
• Third party applications. AltiWare OE must be installed before any
third party applications on a Windows NT with Service Pack 6a (or
higher) or Windows 2000 system. Contact your third party application
vendor(s) to find out if an upgrade is required for their product to work
with the AltiWare OE release you are about to install.
• Installing over old versions. If AltiWare 3.5X is installed, there is no
need to uninstall it before installing Altiware OE. If, for any reason,
you do uninstall AltiWare, you must back up and restore all custom
prompts. You can do this by copying all files located at
\altiserv\phrases\langcustom\phase0XXX (where XXX is a number
from 001 to 999) to your network drive and then copying them back
onto the server after installation is complete.
If AltiWare 2.x is installed, first upgrade to 3.5, then upgrade to 4.0.
• Backup prior to install. Before upgrading your system from
AltiWare Release 2.1, 3.0, or 3.5 you should back up all the
configuration information to a floppy or a different location, such as
the network drive. (The user can do this by using the backup utility OR
copy the contents of \altiserv\db\ and \altiserv\Phrases\LangCustom
folders to a backup location.) This backup information is also required
when downgrading back to these prior releases.
12 AltiWare OE 4.0 Getting Started Manual