Altiware Uninstall; Downgrade Procedure - Altigen AltiWare OE Release 4.0 Getting Started Manual

AltiWare Uninstall

To back out the upgrade, be sure to stop all AltiWare-related services
before uninstallation. To do this, run AltiAdmin, log in, and select
Shutdown Switching from the Services menu.
In the event that the auxiliary services were not stopped, please stop them
one at a time using the Start
Tools Services applet.
Then launch the Uninstall program by clicking the Uninstall AltiWare OE
icon in the AltiWare program folder.

Downgrade Procedure

To downgrade, you must have been running the earlier version prior to the
4.0 installation. To download to OE 3.5, you must have been running OE
3.5 prior to the 4.0 installation. You'll also need to remove the new Triton
boards and re-install the old ones, since the new boards are designed to run
with AltiWare 4.0 or higher.
Downgrading from AltiWare OE 4.0 to OE 3.5 or lower requires that you
restore backed up files from the prior release. Before you begin, you should
have backed up all the prior release configuration information as described
for installation preparation on page 12.
To downgrade, follow these steps.
1. Stop the AltiGen services as described on page 15.
2. Uninstall OE AltiWare 4.0 as described on page 21.
3. If they are installed, uninstall AltiView, AltiConsole, AltiAdmin, and
CDR Search, following the manual procedures for those applications.
4. Delete the following components using the Control Panel
Remove Program:
• AltiView VM Service
• Quantum SP
• Triton SP
• Triton Analog SP
• Triton T1 PRI SP
• Triton VoIP SP.
5. Remove the "\altiserv" directory and any subdirectories.
Programs Administrative
AltiWare OE 4.0 Getting Started Manual 21
AltiWare Uninstall
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