IBM 7870B4U Service Manual page 234

v See Chapter 4, "Parts listing," on page 41 to determine which components are CRUs and which components
are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
215-903-xxx Aborted the optical drive self test because the
drive could not be accessed.
220
BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide
Action
1. Insert a new CD or DVD into the optical drive
and wait for 15 seconds for the media to be
recognized; then, rerun the test. See "Diagnostic
tools overview" on page 101.
2. Make sure that the cable for the optical drive is
securely connected at both ends of the cable. See
your BladeCenter documentation for
information about the optical drive (media tray).
3. Make sure that the cable for the optical drive is
not damaged; then, replace the cable if damage
is present. See your BladeCenter documentation
for information about replacing the optical drive
(media tray).
4. Make sure that the DSA Diagnostic code is at
the latest level and upgrade if necessary; then,
rerun the test. The latest code can be found on
the IBM support Web site at
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
5. For additional troubleshooting information, go
to http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-41559.
6. Rerun the test. See "Diagnostic tools overview"
on page 101.
7. Replace the CD or DVD drive. Refer to your
BladeCenter documentation for information
about replacing the drive.
8. If the failure remains, collect the data from the
DSA event log and send it to IBM Service. For
information about contacting and sending data
to IBM Service, see "Hardware service and
support" on page 236.