IBM 7870B4U Service Manual page 178

Problem determination and service guide
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing," on page 41 to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
Trained service technician.
Error code
Description
3008003
Configuration retrieval from IMM failed.
3008004
IMM system event log full.
3008005
IMM not detected.
164
BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide
Action
1. Reseat the blade server (see "Removing the blade
server from the BladeCenter unit" on page 52
and "Installing the blade server in a BladeCenter
unit" on page 53).
2. Update the IMM firmware (see "Firmware
updates" on page 34).
3. (Trained service technician only) If the problem
remains, replace the system board (see
"Removing the system-board assembly" on page
97 and "Installing the system-board assembly" on
page 98).
Clear system event logs using the Setup utility (see ).
1. Reseat the blade server (see "Removing the blade
server from the BladeCenter unit" on page 52
and "Installing the blade server in a BladeCenter
unit" on page 53).
2. Update the IMM firmware (see "Firmware
updates" on page 34).
3. (Trained service technician only) If the problem
remains, replace the system board (see
"Removing the system-board assembly" on page
97 and "Installing the system-board assembly" on
page 98).

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