Memory Self Tests - IBM 7870B4U Service Manual

Problem determination and service guide
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Memory self tests

Use this information to diagnose and resolve memory-self test errors.
Follow the suggested actions in the order in which they are listed in the Action
column until the problem is solved.
v See Chapter 4, "Parts listing," on page 41 to determine which components are CRUs and which components
are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
210-000-000
Passed the memory self test.
201-811-xxx
Aborted the memory self test because the test
was unable to locate the _SM_ key when
locating the SMBIOS structure data.
Action
N/A
1. If the blade server has stopped responding, turn
off and restart the blade server; then, rerun the
test. See "Turning off the blade server" on page
14, "Turning on the blade server" on page 14
and "Diagnostic tools overview" on page 101.
2. Make sure that the system BIOS firmware is at
the latest level, upgrade if necessary; then, rerun
the test ("Diagnostic tools overview" on page
101). The BIOS firmware level can be found in
the DSA Diagnostic Event Log within the
Firmware/VPD section for this component. The
latest level firmware for this component can be
found on the IBM support Web site at
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-63017.
3. Rerun the test. See "Diagnostic tools overview"
on page 101.
4. If the component failure remains, refer to
Chapter 5, "Removing and replacing blade
server components," on page 49 to replace the
failed component.
5. Rerun the test. See "Diagnostic tools overview"
on page 101.
209
Chapter 6. Diagnostics

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