Recognition Systems HANDKEY II Manual page 95

Appendix D
Troubleshooting Guide
Display
Various messages can appear on the HandPunch's display during hand
verification. These messages are defined in.
Messages
During
Verification
Table 18: Display Messages During Verification
Message
PLACE HAND
ID VERIFIED
REMOVE HAND
TRY AGAIN
ID REFUSED
ENTER ID
• If the display shows TRY AGAIN, you are not verified. You may have made an
error in entering your ID number or in placing your hand on the platen. Re-
enter your ID number and try again, taking care to follow proper hand
placement rules (see page 60).
• If the display shows TIME RESTRICTION, you are not authorized to punch in
at this time. If this seems to be in error, contact your supervisor about time
restrictions.
• After a pre-programmed number of denied attempts, an ID number will no
longer be accepted and the display will appear as follows.
The platen is ready to receive your hand for verification.
You are verified, proceed.
Remove your hand and place it on the platen again. Follow
proper hand placement rules.
Your attempt was rejected. Repeat verification following
proper hand placement rules.
Your rejections exceeded the maximum number of tries
allowed. Wait until another employee has verified and try again
or call your supervisor.
You entered your ID number incorrectly or your access time is
restricted.
ID INVALID
TEMPORARILY
Definition
HandKey II Manual
Page 93