Diagnostics (Diags) - Compaq ProLiant 2500 Maintenance And Service Manual

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Diagnostic Tools
3-22

Diagnostics (DIAGS)

Diagnostic error codes occur if the system recognizes a problem while running the
Diagnostics program. These error codes help identify possible defective subassemblies.
Tables 3-2 through 3-17 list possible error codes, a description of the error condition, and
the action required to resolve the error condition.
In each case, the Recommended Action column lists the steps necessary to correct the
problem. After completing each step, run the Diagnostics program to verify whether the
error condition has been corrected. If the error code reappears, perform the next step, then
run the Diagnostics program again. Follow this procedure until the Diagnostics program no
longer detects an error condition.
If you encounter an error condition, complete the following steps before starting problem
isolation procedures:
1. Ensure that there is proper ventilation. The computer should have approximately 12
2. Turn off the computer and peripheral devices.
3. Disconnect any peripheral devices other than the monitor and keyboard. Do not
4. Delete the power-on password, if set. You will know that the power-on password is
5. If you do not have access to the password, you must disable the power-on password
6. When instructed by Diagnostics, install a loopback plug (Part Number
7. Run the latest version of Diagnostics.
inches (30.5 cm) clearance at the front and back of the
system unit.
disconnect the printer if you want to test it or use it to log error messages.
set when a key icon appears on the screen when POST completes. If this occurs, you
must enter the password to continue. To delete the password, type the current
password and press the Enter key.
by using the Password Disable switch on the system board.
142054-001).