System Diagnostics; Table 8-1: Determining Where To Look - Compaq AlphaServer 1000A Owner's Manual

Table 8–1: Determining Where to Look
Task or Problem
To confirm that EISA cards or memory modules
are properly configured.
To run a diagnostic test of the whole system,
show its status, or terminate the testing.
No startup display appears when you turn on the
system.
Startup tests do not complete.
The system cannot boot the operating system.
The operating system reports errors, is hung, or
crashes.
The system cannot access a mass storage device.
Storage devices are missing from the show
device display.
The system indicates network problems, an EISA
card is not configured, or a PCI card is unseen by
the system.
The monitor or the terminal is not working.
The keyboard and mouse are not working.
The system repeatedly shuts down after 10
seconds.
The Flash ROM is corrupted, and the system
cannot access console mode.

System Diagnostics

This section describes three sources of error information that can help you diagnose and
troubleshoot system problems. Beep codes are audible error codes emitted by the system
for specific problems. The console event log is a record of startup status messages which
may contain helpful diagnostic information. Console command displays, such as the test
command display, are another source of diagnostic information.
Troubleshooting Your System
Relevant Section
Option Card Problems
System Diagnostics
System Diagnostics (Interpreting Error Beep
Codes)
Power Problems
Console Problems
Problems Detected by the Operating System
Console Problems
Boot Problems or System Diagnostics
Problems Detected by the Operating System
Storage Problems
Option Card Problems
Monitor and Terminal Problems
Keyboard and Mouse Problems
Overheating Problems
Using the Fail-Safe Loader
AlphaServer 1000A Rackmount Owner's Guide 8-3