Compaq ProLiant 2500 Maintenance And Service Manual

Compaq ProLiant 2500 Maintenance And Service Manual

Proliant 2500 series
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The information in this guide is subject to change without notice.
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EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR
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© 1996 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
Compaq, ProLiant, Compaq Insight Manager, NetFlex, ROMPaq,
SmartStart, and QuickFind
Registered U.S. Patent and Trademark Office.
MAINTENANCE AND SERVICE GUIDE
Compaq ProLiant 2500 Family of Servers
First Edition (October 1996)
Part Number 281834-001
NOTICE

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Summary of Contents for Compaq ProLiant 2500

  • Page 1 This publication contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. The software described in this guide is furnished under a license agreement or nondisclosure agreement.
  • Page 2: Table Of Contents

    Mass Storage Devices ....................2-11 Removable Media Storage Devices ..............2-12 Hot-Pluggable Hard Drives................2-14 Important Guidelines For Replacing Hot-Pluggable Hard Drives ..... 2-14 Replacing Hot-Pluggable Hard Drives............... 2-16 Replacing Non-Hot-Pluggable Hard Drives............2-17 Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 3 ........Contents Chapter 2 Removal and Replacement Procedures Continued Cable Folding and Routing Diagrams ...............
  • Page 4 NetFlex-3/E Controller....................5-16 Netflex-2 DualPort ENET Controller ............... 5-16 Ethernet Cable (10/100BASE-T) ................5-17 Ethernet Cable (AUI) ....................5-17 Token Ring Cable (STP)................... 5-17 Token Ring Cable (UTP) ..................5-17 Index Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 5 ........viii Contents...
  • Page 6: Preface About This Guide

    Compaq Computer Corporation reserves the right to make changes to Compaq ProLiant 2500 and 2500R Servers without notice. Many of the illustrations used in this guide show only the Compaq ProLiant 2500. You can also refer to these illustrations when servicing the Compaq ProLiant 2500R. Separate illustrations are provided where necessary.
  • Page 7: Locating Additional Information

    About This Guide WARNING: Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.
  • Page 8: Illustrated Parts Catalog

    ..Chapter 1 Illustrated Parts Catalog This chapter provides the illustrated parts breakdown and a spares parts list for the Compaq ProLiant 2500 Family of Servers. Mechanical Parts Exploded View Figure 1-1.Exploded View of the Compaq ProLiant 2500 and 2500R Server Mechanical...
  • Page 9: System Components Exploded View

    ..Illustrated Parts Catalog System Components Exploded View Clo se Op en/ Dri ve 28 29 Ca sse Ste p Pro tec Wr ite Figure 1-2.Exploded View of the Compaq ProLiant 2500 and 2500R Server System Components...
  • Page 10: Spares Parts List

    ..Spares Parts List The Compaq ProLiant 2500 is a tower server. The Compaq ProLiant 2500R is a rack- mountable server. Spares that are unique to the tower or rack models are noted in Table 1-...
  • Page 11 ........Illustrated Parts Catalog Spares Parts List - Compaq ProLiant 2500 and 2500R Servers Continued Item...
  • Page 12 ........Spares Parts List - Compaq ProLiant 2500 and 2500R Servers Continued...
  • Page 13 ........Illustrated Parts Catalog Spares Parts List - Compaq ProLiant 2500 and 2500R Servers Continued Item...
  • Page 14: Removal And Replacement Procedures

    Drive Array Advanced Diagnostics software Diagnostics software The Compaq ProLiant 2500 is a tower server. The Compaq ProLiant 2500R is a rack-mountable server. The models are identical except for their orientation: on the tower model, the chassis is upright; on the the rack-mountable model, the chassis is on its side.
  • Page 15: Electrostatic Discharge Information

    ........Removal and Replacement Procedures Electrostatic Discharge Information A discharge of static electricity can damage static-sensitive devices or microcircuitry.
  • Page 16: Preparation Procedures

    2. Disconnect the AC power cord from the AC outlet, then from the server. 3. Disconnect all external peripheral devices from the server. Front Bezel On the Compaq ProLiant 2500 Server, the front bezel is a door. On the Compaq ProLiant 2500R Server, the front bezel is a plate. Compaq ProLiant 2500 WARNING: High voltage present.
  • Page 17 ........Removal and Replacement Procedures MSG036.EPS Figure 2-2.Removing the Front Bezel Door 2.
  • Page 18: Compaq Proliant 2500R

    1. Unscrew the front panel thumb screws to release the server from the rack. 2. Using the handles, pull the server out from the rack to the locked position. MSG053.EPS Figure 2-4. Removing Front Bezel Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 19: Large Access Panel

    Reverse steps 1 to 3 to replace the front bezel. Large Access Panel On the Compaq ProLiant 2500 Server, the large access panel is the side panel. On the Compaq ProLiant 2500R Server, the large access panel is the top panel.
  • Page 20: Compaq Proliant 2500R

    2. Using the handles, pull the server out from the rack to the locked position. MSG056.EPS Figure 2-6.Removing the Large Access Panel from the Compaq ProLiant 2500R 3. Turn the two thumbscrews screws on the front bezel. 4. Slide the large access panel toward the rear of the unit 0.5 inch (1.5 cm).
  • Page 21: Security Screws

    ........Removal and Replacement Procedures Security Screws If security screws are in place, you must remove them before you can remove the system I/O board tray assembly, the processor tray assembly, or the system I/O fan.
  • Page 22: Small Access Panel

    ........Small Access Panel On the Compaq ProLiant 2500, the small access panel is the top panel. On the Compaq ProLiant 2500R, it is the side panel. Compaq ProLiant 2500 MSG007.EPS...
  • Page 23: Compaq Proliant 2500R

    2-10 Compaq ProLiant 2500R MSG055.EPS Figure 2-9.Removing the Small Access Panel from the Compaq ProLiant 2500R 1. Pull the server out from the rack to the locked position. 2. Loosen the top thumb screw on the front panel. 3. Slide the panel toward the rear of the unit about 0.5 inch (1.5 cm) and then slide the panel to the side of the server.
  • Page 24: Mass Storage Devices

    2-11 Mass Storage Devices The Compaq ProLiant 2500 Server contains two areas for mass storage devices: the removable media area and the hot-pluggable or non-hot-pluggable hard drive cage. Hot-pluggable models contain a maximum of seven, eight, or nine drive bays depending on the drive cage option: four in the removable media area, and three, four, or five in the hot- pluggable hard drive bays.
  • Page 25: Removable Media Storage Devices

    ........Removal and Replacement Procedures 2-12 Removable Media Storage Devices Table 2-1 shows the supported mass storage devices and their supported locations.
  • Page 26 Rack units - remove the front bezel panel, see page 2-5 4. Remove the retaining screws. 5. Slide the mass storage device out. Reverse steps 1 to 4 to replace a mass storage device. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 27: Hot-Pluggable Hard Drives

    Controller can be replaced while the power is on. NOTE: It is not necessary to set the SCSI ID jumpers on a Compaq replacement hot-pluggable hard drive. The SCSI ID is set automatically by the backplane board and the hot- pluggable tray (to a SCSI ID matching the bay number) when the drive is installed.
  • Page 28 CAUTION: Pressing F2 will cause permanent data loss to the entire logical drive. Press F2 only if all of the drives have been replaced or if complete data loss is desired. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 29: Replacing Hot-Pluggable Hard Drives

    ........Removal and Replacement Procedures 2-16 Replacing Hot-Pluggable Hard Drives The front access drive bay area is behind the front bezel door and can hold up to four or...
  • Page 30: Replacing Non-Hot-Pluggable Hard Drives

    Reverse steps 1 to 3 to replace a non-hot-pluggable hard drive. IMPORTANT: Ensure that the SCSI ID setting on the replaced non- hot-pluggable drive matches the SCSI ID setting on the removed drive. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 31: Removal And Replacement Procedures Continued

    A configuration with both internal and external SCSI hard drives requires more than one single-channel SCSI controller. A multi-channel controller, such as the Compaq SMART-2 Array Controller, supports both internal and external SCSI hard drives on separate SCSI buses.
  • Page 32 ........2-19 Figure 2-16. Diskette Drive Cable (Spares Part No. 271928-001) Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 33: Cable Diagram For Ide/Cd-Rom

    ........Removal and Replacement Procedures 2-20 Cable Diagram for IDE/CD-ROM 271936-001...
  • Page 34: Cable Diagram For Non-Hot-Pluggable Drive Cages

    Figure 2-19. SCSI Cable (Non-Hot-Pluggable) (Spares Part No. 271954-001) Cable Diagram for Duplexed Hot-Pluggable Hard Drives To SCSI Controller Board 271937-001 (18") 271937-001 (36") MSG049.EPS Figure 2-20. Cables for Duplexed Hot-Pluggable Hard Drives (Spares Part No. 271937-001) Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 35: Processor Tray Assembly

    ........Removal and Replacement Procedures 2-22 Processor Tray Assembly MSG008.EPS...
  • Page 36: Boards

    Backplane Board MSG035.EPS Figure 2-22. Removing the Cables from the Hot-Pluggable Drive Backplane Board 1. Remove the large access panel. 2. Disconnect the signal and power cables from the backplane board. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 37 ........Removal and Replacement Procedures 2-24 MSG003EPS Figure 2-23.
  • Page 38: System I/O And Processor Backplane Board

    3. Remove the system I/O board tray assembly (refer to “System I/O Board Tray Assembly” later in this document). 4. Disconnect the signal and power cables for the processor backplane board. MSG034.EPS Figure 2-25. Removing the System I/O and Processor Backplane Board Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 39: Memory

    Reverse steps 1 to 6 to replace the system I/O and processor backplane board. Memory The Compaq ProLiant 2500 and 2500R Servers come standard with 32 megabytes of memory. Memory can be expanded to a maximum of 1.024 gigabytes by installing 60-ns or faster EDO- or FASTPAGE-buffered, 32-, 64-, 128-, or 256-MB, 4-K refreshed Dual Inline Memory Modules (DIMMs) on the Pentium Pro processor board.
  • Page 40 (That is, "n" locations deep x 4-bits wide or "n" locations deep x 1-bit wide.) Use only Compaq DIMMs or JEDEC-compliant DIMMs that conform to this parity scheme. The following table shows typical memory configurations for Compaq ProLiant 2500 and 2500R Servers with the Pentium Pro processor. Table 2-2...
  • Page 41: System I/O Board Tray Assembly

    ........Removal and Replacement Procedures 2-28 System I/O Board Tray Assembly MSG009.EPS...
  • Page 42: Processor Power Module

    Figure 2-29. Removing the Processor Power Module 1. If installed, remove the security screw for the processor tray assembly. 2. Slide out the processor tray assembly from the rear of the unit. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 43: Processor Chip

    ........Removal and Replacement Procedures 2-30 3.
  • Page 44 ........2-31 MSG052a.EPS Figure 2-31. Removing a Processor Chip Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 45: Processor Board

    ........Removal and Replacement Procedures 2-32 6.
  • Page 46: Expansion Boards

    2. Press on the top of the expansion slot latch [A] and open the latch toward the rear of the expansion slot cage [B]. 3. Pull out expansion board [C]. Reverse steps 1 to 3 to replace the expansion board. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 47: Power Supply

    ........Removal and Replacement Procedures 2-34 Power Supply MSG024.EPS...
  • Page 48 IMPORTANT: When replacing the power supply, make sure that the power switch cable is properly threaded through the bracket’s strain relief as shown in Figure 2-35. Figure 2-35. Power Supply Switch Cable Strain Relief Bracket Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 49: Miscellaneous Parts

    ........Removal and Replacement Procedures 2-36 Miscellaneous Parts System I/O Fan...
  • Page 50: Processor Fan

    2. Open the processor fan door and pull out the processor fan [B]. MSG015A.EPS Figure 2-38. Removing the Processor Fan 3. Disconnect the fan cable. Reverse steps 1 to 3 to replace the processor fan. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 51 ........Removal and Replacement Procedures 2-38...
  • Page 52: Battery

    Do not abuse, recharge, disassemble, or dispose of in fire or heat above 90 C, incinerate, or expose to water or fire. Use only replacement battery/clock modules supplied by Compaq Computer Corporation. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 53: Diagnostic Tools

    There are several ways to access these utilities: Run the Utilities on the System Partition. If the system was installed using the SmartStart utility, the Compaq utilities will automatically be available on the system partition. The system partition could also have been created during a manual system installation.
  • Page 54 Software CD. To run these utilities: 1. Boot the Compaq SmartStart and Support Software CD. 2. From the Compaq System Utilities screen, select the utility you wish to run and press the Next button. To execute the System Configuration Utility, select Run System Configuration Utility.
  • Page 55: Power-On Self-Test (Post)

    ..Power-On Self-Test (POST) POST is a series of diagnostic tests that run automatically on Compaq computers when the system is turned on. POST checks the following assemblies to ensure that the computer system is functioning properly:...
  • Page 56 ........Diagnostic Tools 102-System Board None DMA, timers, etc. Replace the system Failure board. Run the Compaq System Configuration Utility. 104-ASR Timer None System board failure. Run Diagnostics. Failure 162-System Options Configuration...
  • Page 57 Run the System Readable ID Yields that should contain an Configuration Utility Valid ID ISA board. and correct. 177-Configuration None Incomplete System Run the System Not Complete Configuration. Configuration Utility and correct. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 58 ........Diagnostic Tools 178-Processor None Processor type or step...
  • Page 59 Installed indicated is missing. the System Configuration Utility to remove the processor from the . CFG file. 301-Keyboard Error None Keyboard failure. Turn off the computer, then reconnect the keyboard. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 60 Keyboard failure. ( ZZ None A key is stuck. Try to Error represents the free it. Keyboard Scan Code.) Replace the keyboard. 303-Keyboard None System board, Check with your Controller Error keyboard, or mouse Authorized Compaq controller failure. Reseller. Continued...
  • Page 61 CMOS. 703-CMOS reports Coprocessor or Run the System a coprocessor that configuration error. Configuration has not been Utility and correct. detected Replace the coprocessor. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 62 ........Diagnostic Tools 3-10 1151-Com Port 1 Both external and...
  • Page 63 Run the System does not support Configuration Utility Block Mode and correct. 1761-Fixed Disk 1 None Fixed disk drive error. Run the System does not support Configuration Utility Block Mode and correct. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 64 ........Diagnostic Tools 3-12 1771-Primary Disk None...
  • Page 65 Replace failed assembly as indicated or contact your service provider. 1781-Disk 1 Failure None Hard drive/format error Run Diagnostics. Replace failed assembly as indicated or contact your service provider. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 66 ........Diagnostic Tools 3-14 1782-Disk Controller None...
  • Page 67 Press F2 to use the array will remain drives as configured disabled. Select and lose all the data "F2" to reset on them. configuration - all data will be lost. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 68 ........Diagnostic Tools 3-16 *NOTE: The 1788 error message might also be displayed inadvertently due to a bad power cable connection to the drive or by noise on the data cable.
  • Page 69 Power was Array Accelerator. written to drive then restored within array. eight to ten days, and the data in the Array Accelerator was flushed to the drive array. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 70 ........Diagnostic Tools 3-18 1793-Drive Array - None...
  • Page 71 None Hard parity error while Enable Array Array Accelerator reading data from Accelerator. Read Error posted writes memory. Occurred. Data in Array Accelerator has been lost. Array Accelerator is disabled. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 72 ........Diagnostic Tools 3-20 1798-Drive Array - None...
  • Page 73 4, 5, 6 or 3. 4, 5, or 6. ( x = 1, 2, or 3) (RESUME = "F1" KEY) None As indicated to Press the F1 key. continue. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 74: Diagnostics (Diags)

    ........Diagnostic Tools 3-22 Diagnostics (DIAGS) Diagnostic error codes occur if the system recognizes a problem while running the...
  • Page 75 1. Verify the speaker connection and retest. 2. Replace the speaker and retest. 3. Replace the system board and retest. 116-xx Cache test failed Replace the system board and retest. Continued Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 76 ........Diagnostic Tools 3-24 Table 3-2 Primary Processor Test Error Codes Continued...
  • Page 77 4. Check the switch on the Serial/Parallel Interface board (if applicable) and retest. 5. Replace the Serial/Parallel Interface board (if applicable) and retest. 6. Replace the system board and retest. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 78 ........Diagnostic Tools 3-26 Table 3-6 Video Display Unit Test Error Codes...
  • Page 79 Monochrome video text mode test failed 1. Replace monitor and retest. 2. Replace the Advanced VGA board and retest. 3. Replace monochrome board and retest. 4. Replace the system board and retest. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 80 ........Diagnostic Tools 3-28 Table 3-9 Serial Test Error Codes...
  • Page 81 Fixed disk drive power mode test failed 1736-xx Drive Monitoring failed 1799-xx Invalid fixed disk drive type failed * Error Checking and Correcting Table 3-12 CD-ROM Drive Test Error Codes Error Code Description Recommended Action Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 82 ........Diagnostic Tools 3-30 1800-xx CD-ROM ID failed...
  • Page 83 Tape write/read/compare test failed the adapter board (if applicable). 4. Replace the tape adapter board (if applicable) and retest. 5. Replace the tape drive and retest. 6. Replace the system board and retest. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 84 ........Diagnostic Tools 3-32 Table 3-14 Advanced VGA Board Test Error Codes...
  • Page 85 2458-xx through 2480-xx: 2468-xx Advanced VGA DAC Test 1. Run Setup. 2477-xx Advanced VGA Data Path Test 2. Replace the system board 2480-xx Advanced VGA DAC Test and retest. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 86 ........Diagnostic Tools 3-34 Table 3-15 NetFlex-2 ENET-TR Controller and...
  • Page 87 Voice ROM for 7000-61 7000-62 Voice/DTMF Internal Loopback and 7000-62 error codes. 7000-78 Host ADC Measurements Replace the Server Manager/R board battery for 7000-78 and 7000-79 Battery 7000-79 error codes. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 88: Drive Array Advanced Diagnostics (Daad)

    DAAD works by issuing multiple commands to the array controllers to determine if a problem exists. This data can then be saved to a file and, for severe situations, this file can be sent to Compaq for analysis. In most cases, DAAD will provide enough information to initiate problem resolution immediately.
  • Page 89: Starting Daad

    To view the problems detected by DAAD, select the Diagnosis button. If DAAD found no problems, a message, "No Problems Detected," will display. Accelerator board not detected The array controller board did not detect the presence of a configured array accelerator board. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 90 You may need to run the Compaq System Configuration Utility and disable the array accelerator board to get this message off the screen.
  • Page 91 Accelerator status: Unrecognized status A status returned from the array accelerator board that DAAD does not recognize. Call your Authorized Compaq Reseller for the latest copy of DAAD. Accelerator status: Valid data found at reset Valid data was found in the posted write memory at re-initialization. The data will be flushed to disk.
  • Page 92 The EISA nonvolatile RAM is not configured. Run the System Configuration Utility to configure the nonvolatile RAM. Controller firmware needs upgrading The controller firmware is below the latest recommended version. Call your Authorized Compaq Reseller to obtain the latest upgraded firmware.
  • Page 93 (unconfigured) or the signature present in nonvolatile RAM may not match the signature on the controller. Run the System Configuration Utility to configure the controller and nonvolatile RAM. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 94 Drive Monitoring is NOT enabled for drive bay X The monitor and performance features have not been enabled. Run the Compaq Diagnostics Utility 8.05 or higher to initialize the monitor and performance features. Drive time-out occurred on physical drive bay X DAAD issued a command to a physical drive and the command was never acknowledged.
  • Page 95 If there were multiple errors, this drive may need to be replaced. FYI: Drive (bay) X is non-Compaq supplied The installed drive was not supplied by Compaq. If problems exist with this drive, replace it with a Compaq drive. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 96 ........Diagnostic Tools 3-44 Identify controller data did not match with CMOS The identify controller data from the array controller did not match with the information...
  • Page 97 Check the fans and the operating environment. Logical Drive X status = OVERHEATING The temperature of the Intelligent Array Expansion System drives is beyond safe operating levels. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 98 ........Diagnostic Tools 3-46 Check the fans and the operating environment.
  • Page 99 Physical Drive (bay) X error occurred This message displays detailed information on any drive errors that were returned to DAAD while issuing drive commands. Check for other error conditions. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 100 ........Diagnostic Tools 3-48 Physical drive (bay) X has loose cable The array controller could not communicate with this drive at power-up.
  • Page 101 This is a list of the individual thresholds that have been violated for this drive. The drive may need to be replaced. Run the Compaq Diagnostics Utility to determine if the drive has been initialized and the threshold violation warrants drive replacement.
  • Page 102: Rapid Recovery Services

    Check the diagnosis screen for other error messages. Run the System Configuration Utility to update the system configuration. Rapid Recovery Services The Compaq ProLiant provides rapid recovery services for diagnosing and recovering from errors. These tools are available for local and remote diagnosis and recovery. The following topics are discussed here:...
  • Page 103 Compaq Utilities to identify the partition on the hard drive source of the fault Local Server Administrator runs Compaq Utilities from Server console to identify the source of the fault Figure 3-1.Automatic Server Recovery Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 104: Configuring The Server For Automatic Server Recovery (Asr)

    Server will log an error to the Critical Error Log and continue to boot the Compaq Utilities from the hard drive. The requirements to use this level of the ASR feature are:...
  • Page 105 Compaq Utilities from the hard drive, and place the modem in auto answer mode. These utilities are placed on a special system utilities partition on the hard drive during the system configuration process.
  • Page 106: Server Health Logs

    This information helps you quickly identify and correct the problem, minimizing downtime. The log can be viewed through Inspect Utility, Diagnostics Utility, Compaq Insight Manager or the optional Server Manager/R. The Diagnostics Utility either resolves the error or suggests corrective action.
  • Page 107: Revision History Table

    Interrupt Detected Error Server failure. Revision History Table Some errors can be resolved by reviewing changes to the Compaq ProLiant configuration. The Server has an Automatic Revision Tracking (ART) feature that helps you review recent changes to the Server’s configuration.
  • Page 108 4 = Fourth Generation Assembly The Revision History Table is stored in nonvolatile RAM and is accessed through Diagnostics, Inspect, Compaq Insight Manager, and the optional Compaq Server Manager/R. The Revision History Table feature allows precise identification of the components in a server.
  • Page 109: System Configuration History Files

    Configuration Utility. ROMPaq The use of flash ROM in the Compaq ProLiant and in certain options controllers allows the firmware (BIOS) to be upgraded with system or option ROMPaq utilities. To upgrade the ROM, insert the ROMPaq diskette into drive A and cold boot the system. The ROMPaq utility will then check the system and provide a choice (if more than one exists) of ROM revisions that the system can be upgraded to.
  • Page 110: Switch And Jumper Information

    Switch SW1 is a six-position switchbank (S1-S6) that controls the security features and configuration of the computer. MSG046.EPS Figure 4-1.Location of Compaq ProLiant 2500 and 2500R System I/O Board Switch Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 111 Disables configuration changes. configuration changes. Rack Mount Mode Default for Compaq Default for Compaq ProLiant 2500R. System is ProLiant 2500. System is installed in a rack installed in a tower chassis. chassis. Diskette Boot Enables system booting Default . System booting...
  • Page 112: Pentium Pro Processor Board

    Figure 4-2.Location of Pentium Pro Processor Board Switches The following section defines the functions for switchbanks 1 to 3 on the processor board. The default positions are indicated in Table 4-2. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 113 ........Switch and Jumper Information SW1, SW2, SW3 - Bus/Core Frequency Ratio Table 4-2 SW1, SW2, SW3 - Bus/Core Frequency Ratio...
  • Page 114: Scsi Devices

    The Hot-Pluggable Fast-Wide SCSI-2 hard drive automatically sets the SCSI ID when plugged into the Compaq ProLiant 2500 Family of Servers. If the drives are part of a fault tolerant configuration, the replaced drive will automatically begin rebuilding when it is installed.
  • Page 115: Mass Storage For Duplexed Hot-Pluggable Models

    ........Switch and Jumper Information Mass Storage for Duplexed Hot-Pluggable Models Table 4-4 shows the jumper settings for each SCSI ID and its recommended drive bay.
  • Page 116 525-MB ACA Tape Drive 525-MB ACA Tape Drive BIT2 BIT1 BIT2 BIT1 BIT0 BIT0 Remove Terminating Resistors 2/8-GB DAT Drive 4/16-GB TurboDat Autoloader 4/16-GB DAT Drive Figure 4-3.Supported SCSI Options Jumper Locations Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 117: Netflex-2 Controller

    ........Switch and Jumper Information NetFlex-2 Controller The Compaq NetFlex-2 Controller has one jumper block, which selects either Ethernet or Token Ring. JMP1 ENET TRING Figure 4-4.Location of 32-Bit NetFlex-2 Controller Jumpers for Ethernet...
  • Page 118: Physical And Operating Specifications

    ........Chapter 5 Physical and Operating Specifications This section provides operating and performance specifications for Compaq ProLiant 2500 and 2500R Servers and optional hardware. System Unit Power Supply Memory...
  • Page 119: System Unit

    ........Physical and Operating Specifications System Unit Compaq ProLiant 2500 Table 5-1 System Unit Specifications - Compaq ProLiant 2500...
  • Page 120 -22 to 122 F -30 to 50 C Relative Humidity (noncondensing) Operating 8% to 90% 8% to 90% Nonoperating 5% to 95% 5% to 95% Maximum Wet Bulb Temperature 101.7 F 38.7 C Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 121: Power Supply

    ........Physical and Operating Specifications Power Supply Table 5-3 Power Supply Specifications...
  • Page 122: Dimm Memory

    72 Bits Upgrade Requirement Any pair of matched DIMMs NOTE: Use only 32-, 64-, 128-, or 256-megabyte; EDO- or FASTPAGE-buffered; 4-K refreshed DIMMs. DIMMs must be 60-ns or faster. Use Compaq DIMMs or JEDEC- compliant DIMMs only. 19-Inch Rack Table 5-5...
  • Page 123: Internal Diskette Drives

    ........Physical and Operating Specifications Internal Diskette Drives Table 5-6 Internal Diskette Drives Specifications...
  • Page 124: Cd-Rom Drive

    Full Stroke 520 ms One-Third Stroke 290 ms Cache/Buffer 256 Kbytes (minimum) Audio Output Level Line Out 0.7 VRMS at 47 kohms Headphone 0.55 VRMS at 32 ohms (at maximum volume) Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 125: Tray Load Cd-Rom Drive

    ........Physical and Operating Specifications Tray Load CD-ROM Drive Table 5-8 Tray Load CD-ROM Drive Specifications...
  • Page 126: Integrated Wide-Ultra Scsi Controller

    Data Transfer Method 32-Bit PCI bus master Host Bus Transfer Rate 132 MB/s SCSI Transfer Rate 40 MB/s External SCSI Connector 68-pin Wide-Ultra SCSI Internal SCSI Connector 68-pin Wide-Ultra SCSI Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 127: Wide-Ultra Scsi Controller

    ........Physical and Operating Specifications 5-10 Wide-Ultra SCSI Controller Table 5-10...
  • Page 128: 32-Bit Fast-Wide Scsi-2/E Controller

    20 MB/s Maximum Transfer Rate on PCI Bus 132 MB/s SCSI Termination Active termination External SCSI Connector 68-Pin wide SCSI Connector Internal SCSI Connector 50-Pin Fast-SCSI-2 Connector 68-Pin wide SCSI Connector Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 129: Smart-2/P Controller

    ........Physical and Operating Specifications 5-12 SMART-2/P Controller Table 5-14...
  • Page 130: Smart-2/E Controller

    32-Bit Bus Master SCSI Bus Transfer Rate (maximum) 20 MB/sec (10 MHz) EISA Bus Transfer Rate (maximum) 33 MB/sec SCSI Bus Termination Required SCSI Port Connectors (internal and 68-pin Fast-Wide SCSI-2 external) Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 131: Smart Scsi Array Controller

    Reliability Features Drive Mirroring Data Guarding Distributed Data Guarding N+1 Distributed Data Guarding On-Line Spare Drive Failure Alert System LED Indicators, Compaq Insight Manager Cache Memory for Accelerator 4 MB Mirrored Batteries Battery Capacity without Power 3 - 4 days...
  • Page 132: Netflex-2 Enet-Tr Controller

    Optional Network Controller Configuration - Token Ring Meets IEEE 802.5 Specifications on STP cable Meets proposed specifications on STP cable Supports Token Ring Interface (4- or 16-megabit per second data transfer rates) Supports STP (DB-9) Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 133 ........Physical and Operating Specifications 5-16 Supports UTP (RJ-45)
  • Page 134: Netflex-3/E Controller

    32-Bit Bus Master Network Bit Rate 10 Mbits/sec Connectors Two RJ-45 connectors and two AUI or BNC connections (converter cable) Processor Texas Instruments TMS380C26 Super Eagle Coprocessor Texas Instrument Packet Blaster TMS380FPA Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 135: Ethernet Cable (10/100Base-T)

    ........Physical and Operating Specifications 5-18 Ethernet Cable (10/100BASE-T) Table 5-22...
  • Page 136: Index

    Error Log See Critical Error Log Ethernet cable 10/100BASE-T 5-17 Cable folding and routing diagrams 2-18 AUI 5-17 Cables Expansion boards 2-31 diskette drive 2-18 duplexed hot-pluggable 2-20 Ethernet 5-17 Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 137 ........Index Mass storage devices processor 2-35 location and bay numbers 2-11...
  • Page 138 ........tray assembly 2-30 Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...
  • Page 139 System I/O board connectors 2-28 Server Health Logs 3-42 System I/O board tray assembly 2-27 SMART SCSI Array Controller 2-18, 5-14 System unit SMART-2/E Controller 5-13 ProLiant 2500 5-2 SMART-2/P Controller 5-12 ProLiant 2500R 5-3 SmartStart CD-ROM 2-1, 3-1 Spares Parts List 1-3 Specifications...
  • Page 140 ........Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide...

This manual is also suitable for:

Proliant 2500r

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