Testing Device Connectivity - Cisco CISCOWORKS COMMON SERVICES 3.0 User Manual

Testing Device Connectivity

Table 8-1 Server Status (continued)
Task
MDCSupport
(Continued)
Testing Device Connectivity
User Guide for CiscoWorks Common Services
8-4
Purpose
The connectivity tools enable you to test device connectivity and reachability and
troubleshoot nonresponsive devices. Some connectivity tools require system
administrative-level privileges (see
Chapter 8 Diagnosing Problems With CiscoWorks Server
Action
If \etc directory is full, or if you want to
preserve the data collected previously by not
over writing the tar file, you may create
another directory by running the following
command:
Directory
./mdcsupport
Before you close the command window,
ensure that the MDC Support utility has
completed its action.
If you close the window prematurely, the
subsequent instances of MDCSupport Utility
will not function properly.
If you happen to close the window, delete the
mdcsupporttemp directory from
NMSROOT\MDC\etc directory, for
subsequent instances to work properly.
Connectivity Tools Tasks Table 8-2).
78-16571-01