Troubleshooting The Ciscoworks Server; Frequently Asked Questions - Cisco CISCOWORKS COMMON SERVICES 3.0 User Manual

Troubleshooting the CiscoWorks Server

Troubleshooting the CiscoWorks Server

Frequently Asked Questions

User Guide for CiscoWorks Common Services
8-6
This section provides information on frequently asked questions (FAQs) and
suggestions for troubleshooting the CiscoWorks Server components.
If the suggestions do not resolve the error, check the Release Notes supporting
your platform for possible workarounds, or contact the Cisco TAC or your
customer support.
When I connect to the CiscoWorks Server in the secure mode (HTTPS) using
•
Netscape Navigator, the browser returns I/O errors and displays the message
Netscape has encountered bad data from the server. Why
does this happen?
When I invoke CiscoWorks in the secure mode (HTTPS), there are too many
•
dialog boxes. This makes the process tedious. Is there a way to reduce the
number of dialog boxes and steps?
When I invoke CiscoWorks, I'm unable to get to the login page directly.
•
Instead, I'm facing a security alert related to the site's security certificate. It
asks for my input to proceed further. Why?
My server certificate for CiscoWorks has expired. What should I do?
•
I installed CD One and got an error message that EDS was not registered with
•
the daemon manager. Did I do anything wrong?
Which version of the Java Plug-in should I use for CiscoWorks to function
•
properly?
Is there anything I should do before I invoke Netscape Navigator sessions in
•
UNIX systems to run CiscoWorks?
Why do some CiscoWorks applications not appear in the product?
•
Why can't I start my CiscoWorks application?
•
What kind of directory structure does CiscoWorks use when backing up data?
•
• I'm locked out of the CiscoWorks Server. Why did this happen, and how do I
regain access?
What if the database is inaccessible?
•
Chapter 8 Diagnosing Problems With CiscoWorks Server
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