Vk-64/Vk-16 Recording Engine Logs - Canon VB-C300 Administrator's Manual

Messages List

VK-64/VK-16 Recording Engine Logs

A list of messages shown in the Storage Server log file nvr_re_log_<N>.txt (<N> is either 0 or 1) is shown
below. These messages are generated by the recording engine (Win32 service) that runs as part of a Storage
Server.
Messages
Camera <camera>:
<x>/<y> frames
discarded due to
busy drive thread in
last 1 minutes.
Camera <camera>:
<x>/<y> frames
discarded due to
busy frame queue
in last 1 minutes.
Error resolving
name for POP
server host: port
Error: <Winsock
error code>: <Error
message>
Error connecting
socket for POP
server host: port
Error: <Winsock
error code>: <Error
message>
POP connection
error: 0
POP response:
<pop response>
POP user error: 0
POP response:
<pop response>
POP password
error: 0
POP response:
<pop response>
9-26
Cause
x frames out of y frames are discarded
because there were a large number of
frames that have been requested to be
written in the disk. It is difficult for the
current settings of the recording engine
to process this amount of tasks.
This message is recorded when
recording failure occurs when disk is
under a heavy load.
x frames out of y frames are discarded
because there were a large number of
unprocessed frames. It may be that CPU
or hard disk drive is unable to process
data at the same speed rate as the data
reception.
This message is recorded when
recording failure occurs due to motion
detection or too many event
occurrences.
When sending E-mail, the recording
engine could not resolve the host name
of the POP server.
When sending E-mail, the recording
engine could not connect to the POP
server.
When sending E-mail, an error occurred
in the first response sent after
connecting to the POP server.
When sending E-mail, the user name
entered for the POP server could not be
authenticated.
When sending E-mail, the password
entered for the POP server could not be
verified.
Action
Reduce the system load using the
following methods.
1. Reduce the amount of data to record
(For example, lower the resolution or
frame rate).
2. Install an additional hard disk.
3. Implement an action such as
upgrading the CPU, or increasing
memory or existing hard disk space.
Reduce the system load using the
following methods.
1. Reduce the amount of data to record
(For example, lower the resolution or
frame rate).
2. Install an additional hard disk.
3. Implement an action such as
upgrading the CPU, or increasing
memory or existing hard disk space.
See the corresponding Winsock error
code in "Error Codes in Log File" (
31).
See the corresponding Winsock error
code in "Error Codes in Log File" (
31).
See "Error Codes in Log File" (
Check the Storage Server configuration
to see if the entered user name is
correct.
Check the Storage Server configuration
to see if the entered password is correct.
P. 9-
P. 9-
P. 9-31).