Thank you for purchasing the Canon Network Camera VB-C300 (hereafter referred to as the VB-C300). This User’s Manual describes how to set up and use the VB-C300. Read this manual carefully before using the VB-C300 to ensure effective operation. Make sure that you read the ReadMe file on the Setup CD-ROM.
Contents Introduction ... ii Contents ... iii How to Read Manuals ... v About User’s Manuals ... v Icons Used in this Manual ... v Chapter 1 Detailed Settings What Can I Do on Each of the Settings Pages? ... 1-2 Accessing the Settings Title Page ...
Using Viewer Switcher ... 3-34 Chapter 4 Appendix Troubleshooting ... 4-2 Log Messages ... 4-4 The VB-C300 Log Messages ... 4-4 Restoring the Factory Default Settings ... 4-8 Restoring the Factory Default Settings via the Administration Tools Page using Web Browser ... 4-8 Initializing the Camera from the Reset Switch ...
How to Read Manuals About User’s Manuals The VB-C300 is provided with two documents; Start Guide and Operation Guide (this manual) stored on the supplied Setup CD-ROM. For information about installation and initial set up of the VB-C300 This document...
Proceed to each of the settings pages from the Settings Title Page where you can perform various settings for the VB-C300. The settings you can perform on each of the pages are shown below. For more details, see the reference pages.
Accessing the Settings Title Page Configure various settings of the VB-C300 by accessing the Settings Pages of the camera from a Web browser. In this manual, the IP address “192.168.100.1” (factory default setting) is used to explain how to set up the camera. Please use the actual IP address that is set in your Note VB-C300.
Accessing the Settings Title Page ● You can also click “Settings” from the VB Initial Setup Tool to display the top page of the camera, and then click “Settings“ to move to the Setting Title Page (→dStart Guide P.2-10). ● The Settings Title Page cannot login with an authorized user account. Please enter with root account.
After changing settings on each page and clicking “OK” returns to the Settings Title Page, however, setting parameters are not saved in the VB-C300, yet. Click “Save Setting” and the changes are confirmed and saved in VB-C300. Where it is necessary to restart the VB-C300 to make the change, the “Save Setting and Reboot”...
Set an administrator password. You can use up to 8 ASCII characters (including space and other printable characters). The factory default setting is “VB-C300” (case sensitive). If you are connecting to the NC Viewer or VBAdmin tools, terminate the connection and then change the password.
Setting Up the Administrator Password and Network (System and Network) ▼ Network 1 Address Setting Method Select an address setting method from “Auto Setting (DHCP)” and “Manual Setting”. If you select “Auto Setting (DHCP)”, “IP Address”, “Subnet mask”, and “Default gateway address” are assigned by the DHCP automatically.
● Camera Name: Enter the name of the camera. You will need this name when using VK-64 with the VB-C300. After changing setting click “OK” to return to the Settings Title Page. If you do not want to make any changes, click “CANCEL”.
Setting Image Size, Quality and Camera Control (Video and Camera) ● The auto focus might have difficulty with the following objects: Subjects with little or no contrast (a white wall, for example) Subjects that consist entirely of oblique or horizontal lines or stripes Quickly moving subjects...
Setting Image Size, Quality and Camera Control (Video and Camera) 4 Day & Night Specify how to switch between the Day and Night modes. Select from “Manual” and “Auto”. * If you are using an infrared lamp, you cannot use the Auto mode. Brightness Specify how the camera changes from the Day Mode to Night Mode.
You can perform the following settings on the Server Page. ● HTTP Server: Set the HTTP port. ● Video Server: Configure settings to transmit the video from the VB-C300. ● Audio Server: Configure settings related to audio transmission. After changing setting click “OK” to return to the Settings Title Page. If you do not want to make any changes, click “CANCEL”.
Setting HTTP Server, Video Server, and Audio Server (Server) ▼Audio Server 1 Enable Audio Transmission If you check this option, you can send audio to NC Viewer, through a microphone with amp connected to the camera. 2 Input Volume Specify the input audio volume from 1 to 100. The audio will be louder when you enter a larger value.
Setting HTTP Server, Video Server, and Audio Server (Server) ● Be sure to use a microphone and speaker with amp (→dStart Guide P.3-6). ● If you uncheck the Disable Echo Canceller box, audio quality or volume may be Note affected. Check or uncheck this option according to the environment and usage of the camera, as required.
“CANCEL”. ▼ Authorized User Account 1 User List Only users registered in this list are permitted to connect to the VB-C300. Up to 14 users can be registered in addition to the Administrator (root). Delete button Select a user from the User List and click “delete”...
Setting the Date and Time (Date and Time) You can perform the following settings on the Date and Time Page. ● Current Camera Time: Display the date and time currently set on the VB-C300. ● New Camera Time: Set the date and time for the VB-C300.
▼ New Camera Time 1 Synchronize with computer time Synchronize the camera date and time with those of the PC currently accessing the camera. 2 Set manually Set the date and time manually. Specify the date in “yyyy/mm/dd” format and time in “hh:mm:ss” in the 24-hour format.
Setting Up DNS and LED, etc. (Miscellaneous) You can perform the following settings on the Miscellaneous Page. ● DNS: Enter the name server address and host name to register a DNS host. ● External Device Names: Specify the name of the external device. ●...
▼ External Device Names 1 External Input Device 1 - 2 Device Name To distinguish between the different external devices connected to the camera, be sure to enter a device name. You can use up to 15 ASCII characters (including blank and printable characters and excluding double quote [ “...
● View, Reboot and Restore: Display and initialize the setting for the VB-C300. ▼ Display and Execution 1 View Log Events View the historical log events of the VB-C300’s operation and connection status of NC Viewer (→ P.4-4). 2 View Current Settings Display a list of current settings.
Chapter VBAdmin Tools This chapter describes how to use the VBAdmin Tools. You can create panoramas, set presets, view logs and use the NC Viewer from the VBAdmin Tools. You must configure the detail settings as directed in Chapter 1 in advance.
Enter the Administrator password (factory default setting is “VB-C300”). 4 HTTP Port (→ P.1-12) Default setting is “80”. 5 Setting Page URL The Setting Page URL for the VB-C300 is “admin” and cannot be changed. 6 Proxy The VB-C300 cannot be connected via a proxy server. 7 FTP Invalid for the VB-C300.
3. A confirmation message is displayed. Click “OK”. You cannot use the View Restriction Tool and Schedule Setting Tool with the VB- C300, but you can use them with the VB-C50 series. 4. The VBAdmin Tools starts. You can select Panorama Creation Tool, Preset Setting Tool, Log Viewer, or NC Viewer by clicking the button for each tool.
The Panorama Creation Tool is used to take and create panorama image and register them in the VB-C300. NC Viewer Preset Setting Tool You can see, at a glance, where the region currently being set is located within the entire area.
Switch the AE lock position between the center of the panorama image and current camera position. The AE lock function sets the exposure level based on the specified position. 8 Indoor Dome Housing(VB-RD41S) Check this option to prevent the VB-C300 from capturing areas obstructed by the optional indoor dome housing (VB-RD41S-C/S). Panorama Creation Tool...
Panorama Creation Tool Capturing Panorama Image To Capture... 1. Click “Capture” to start capturing. Change the AE lock position as required. Check the Indoor Dome Housing (VB-RD41S) option if you are using the optional indoor dome housing. To stop capturing while it is in progress, click the Stop button.
After registering the panorama image, the VB-C300 automatically reboots and disconnects from the VBAdmin Tools. A dialog box asking whether or not to reconnect to the VB-C300 appears after the VB-C300 restarts. Click “OK” to reconnect to the camera. Panorama Creation Tool...
Panorama Creation Tool Reconnecting Reconnections are made when a connection with the VB-C300 has been cut. To Reconnect... Choose “Reconnect” from the File menu bar. Opening/Saving Panorama Image from/to Image File You can open an image file as a panorama image, or save a panorama image as an image file.
Preset Setting Tool This tool enables easy visual setting of camera Preset and a home position. Presets are set by operating the mouse while referring to a panoramic preview. Preset Setting Tool Setting Presets Reflecting preset settings in the NC Viewer...
Loads the preset settings currently set in the VB-C300. 2 Save Preset Settings button The preset settings set and applied with this tool is saved to the VB-C300. After setting the presets, be sure to click “Save Preset Settings” to save the settings.
Settings for current Presets are applied to the VB-C300, and you can proceed to the next Preset setting. At this stage, the edited settings are not yet saved to the VB-C300. Be sure to click “Save Preset Settings” to save the settings to the VB-C300.
At this point, you can also enter and set values in the camera parameters. 3. Click “Apply”. Check the Status List to be sure the values were applied correctly. Then when “Save Preset Settings” button is clicked, the values will be saved to the VB-C300. 2-12...
At this point, you can also enter and set values in the camera parameters. 5. Click “Apply”. Check the Status List to be sure the values were applied correctly. Then when “Save Preset Settings” is clicked, the values will be saved to the VB-C300. Preset Setting Tool 2-13...
Preset Setting Tool ● The Panorama Preview may be slightly different from the actual image. After the presets have been set, be sure to check in the NC Viewer that the presets are Note correctly reflected. ● When using the manual focus, adjust the focus manually while watching the video via the NC Viewer.
Log Viewer This tool enables viewing of operation status logs of the VB-C300. ● The Log Viewer only displays logs and cannot delete them. ● To save logs, select “Save” from the File menu bar. Logs can be saved as text files.
Log Viewer Viewing Logs The following information about logs is displayed: ● Code The log codes are displayed here. See “Log Messages” (→ P.4-4) for the log codes. One of the following four icons displayed with each log code, depending on the log level. Information level Warning level ●...
“Application” and “System” correspond to the list of log messages (→ P.4-4). “Application” represents logs related to video and audio. “HTTP Server” represents logs related to the HTTP module of the VB-C300. “System” represents logs related to the VB-C300 system.
NC Viewer The NC Viewer is the viewer for the network camera VB-C300. The NC Viewer started from the VBAdmin Tools becomes the NC Viewer connected as the Administrator. For the details of the NC Viewer, refer to “Chapter 3 NC Viewer and Viewer Switcher” (→ P.3-34).
Chapter NC Viewer and Viewer Switcher This chapter explains how to use the NC Viewer as well as the Viewer Switcher used to switch among Viewers.
Overview of NC Viewer The NC Viewer is the viewer for the network camera VB-C300. The NC Viewer displays video from the VB-C300 and controls camera angle and zoom. NC Viewer Click Panorama image Panorama image needs to be registered on the Camera in advance (→ P.2-4).
Administrator is the root user who can use all the functions including the administration functions (e.g., White Balance and Night mode) of the VB-C300. Authorized User is a normal user who can use a limited set of functions. Register Authorized User as directed in “Setting User Access Privileges (Access Control)”...
Starting the NC Viewer Starting the NC Viewer To Launch the NC Viewer Double-click Terminating the NC Viewer To terminate the NC Viewer ... Select “Exit” from the File menu bar, or close the Viewer window. Double-click the NC Viewer icon on the desktop or select “NC Viewer”...
You can switch from a connected camera to another camera, or open multiple NC Viewer windows and display separate cameras in them. You can launch another NC Viewer window or switch to a viewer other than the VB-C300 by using the Viewer Switcher (→ P. 3-34).
Connecting to Camera ● If Administrator and Authorized User use the NC Viewer from the same PC, it is strongly recommended not to check the Remember password option. Note ● If you enter a wrong user name or password, the Password dialog appears. Enter the correct user name and password to connect to the camera.
Sets audio transmission. Only the administrator can use this button. You need to set audio settings in advance to display this button (→ P.3-16). 9 Camera List box Allows selecting from multiple cameras installed. 0 Administrator display When you connect to the VB-C300 as Administrator, “Administrator” is displayed in red.
Overview of NC Viewer Operation !1 Scroll bar for tilt Use this scroll bar to change the tilt angle (up/down) of the camera. !2 Scroll bar for zoom Use this scroll bar to change zoom magnification. Slide the knob upward to zoom in (toward the telephoto end) and downward to zoom out (to wide end).
Starting Camera Control The camera cannot be controlled simultaneously by multiple users. Only the user who currently has camera control can control the camera. You can use the backlight compensation or presets if you have camera control. To control the camera ... Click “Start Control”...
Overview of NC Viewer Operation Controlling Camera When you have camera control, you can operate camera’s properties including angle, zoom magnification, backlight compensation. Changing Camera Angle To change the camera angle ... You can operate one of the following ways. Move the knob of the scroll bar for pan or tilt.
Specifying the zoom magnification of the camera To change the zoom magnification ... You can operate one of the following ways. Move up or down the knob of the scroll bar for zoom. The camera zoom magnification changes according to the knob position of the scroll bar. Click the arrows at the both ends of the scroll bar.
Overview of NC Viewer Operation Controlling Camera by Clicking Screen You can click on the Viewer screen to change the camera’s pan, tilt, and zoom settings. When you click the NC Viewer screen to control the camera, you cannot control it precisely.
Pausing and Resuming Video You can pause and resume video playback. To pause/resume video ... 1. To pause video, click “Pause/Resume”. Alternatively, you can right-click the video screen to display the context menu and select “Pause Picture Display” to pause the playback. 2.
Overview of NC Viewer Operation Setting Camera Control You can click on the button from the dialog to change the camera’s pan, tilt, and zoom settings. You can also set focus. To Make Settings... 1. Click “Start Control” to obtain camera control.
3 Zoom button Lets you zoom in or zoom out. Zooms in or out when the button is held down and stops when it is released. 4 Speed Clicking “Speed” displays the Speed dialog. Select the operation speed. ● Pan/Tilt Select from Fast and Slow for Pan and Tilt.
You can connect a microphone to the PC and speaker with amp to the camera and then transmit audio from the VB-C300 to the NC Viewer. Perform settings for an administrator to send audio to the VB-C300. Only the administrator can use this function (→ P.3-29).
Saving, Printing, and Copying Still image Saving Still Image to File To save still image ... 1. Click “Pause/Resume” when the desired video displayed. The video is displayed as a still image. 2. Choose “Save” from the File menu bar. After saving the image, click “Pause/Resume”...
Overview of NC Viewer Operation 3. Configure printing settings. Click “Setup” to change the printing settings. After printing the image, click “Pause/Resume” to display video. 1 Print position You can specify where the image should be printed. 2 Print camera information Check this option to print camera parameters including pan and tilt with the image.
Camera Information Zoom (viewing angle) may be misaligned in the digital zoom region. Note Network Change display screen size You can change the display screen size for video display. Select from “Large”, “Middle”, “Small”, and “Minimum”. To change screen size ... Select “Display Size”...
Overview of NC Viewer Operation Changing to Full-Screen Mode You can display video at full-screen size. To change to full-screen ... 1. Choose “Full Screen Mode” from the View menu bar. 2. A confirmation dialog appears. Click “OK”. The display changes to the full-screen mode. Press the Esc key to return to the previous screen.
Toggling Toolbar Display To toggle toolbar display ... Select “Toolbar Display” from the View menu bar to display or hide the toolbar. The toolbar is displayed if there is a check mark before “Toolbar Display”. Setting Video Display You can set the video display size at start up. You can also select whether or not the confirmation message is displayed when you select the full-screen mode.
Overview of NC Viewer Operation 2 Confirm when changing to full screen mode Check this option to display the confirmation message before changing to the full screen mode. Adding and Changing Camera List If you register a camera, you can easily select the camera from the list and connect to it. This section explains how to register a camera and change a registered camera.
2. Click “Add” from the Camera List dialog. 3. A Register Camera (Add) dialog box to select a camera appears. Enter connection settings and click “OK” to add the camera to the list. 1 Nickname Enter a name for register a camera (You can use up to 32 alphanumeric characters).
Overview of NC Viewer Operation ▼ To change or delete list contents: To make settings ... Choose “Camera List” from the View menu bar. The Camera List dialog appears. Select a camera to change or delete from the list. Click “Edit” to change the settings or “Delete” to delete the camera.
Operating and Setting Camera as Administrator The following operation and setting are available only to Administrator. Setting White Balance Select from “Auto”, “Light Source”, and “Lock” for the white balance. The white balance setting remains after closing the NC Viewer. Also, it is reflected on the Authorized User’s video.
Operating and Setting Camera as Administrator 3 Lock Fix adjusts the white balance using the video currently received. To forcibly adjust the white balance, capture a white object (e.g., a piece of white paper) and click “One-Shot WB”. ● Since the light source setting is based on representative characteristics of each type of lamp, correct color may not be reproduced depending on the actual lamp Note used.
Displaying External Device Input You can display the external device input and save the logs. To Operate... 1. Click “External Device Input” on the toolbar. 2. The External Device Input dialog opens. The external device input status and logs are displayed.
Operating and Setting Camera as Administrator Setting Administrator Control You can configure the exposure and Night mode settings. To Make Settings... 1. Click “Control for Administrators” on the toolbar. 2. The Control for Administrators dialog opens. 1 Exposure Select from Auto Exposure and Manual Exposure.
Color images are displayed in the normal mode. Night mode The infrared cut filter of the VB-C300 is disabled and the images are displayed in monochrome. For the focusing range when the camera is set to Night Mode (→ P. 1-10, 3-14) refer to the Tip on P.1-10.
Operating and Setting Camera as Administrator To Make Settings... 1. Click “Microphone” on the toolbar. 2. The Microphone dialog appears. 1 Microphone button Click this button to turn on the microphone for Administrator and audio transmission becomes available. Click it again to turn off the microphone and stop audio transmission.
Setup Properties Configuring Connection Settings You can configure audio settings as well as automatic reconnection when the camera and NC Viewer are disconnected due to a network trouble or other reasons. To make settings ... 1. Choose “Setup Properties” from the Administrator menu bar.
Operating and Setting Camera as Administrator Setting Camera Control If you have connected to the camera as Administrator, you can control the pan, tilt and zoom operations by clicking and holding the mouse in the viewer to start and releasing the mouse to stop.
Setting Video Display A message box can be displayed in the event of a change in external device input. To Make Settings... 1. Choose “Setup Properties” from the Administrator menu bar. 2. Click the Display option tab in the Setup properties dialog. Ensure that the Display a massage for external device input message option is checked, and click “OK”.
Using Viewer Switcher If you are using other cameras (e.g., VB-C50i) with the VB-C300, you can switch the Viewer to use the cameras. To use the Viewer Switcher, install it by using the Custom Installation option as directed in “Install Necessary Software” of the Start Guide (→dStart Guide P.2-11).
(for other cameras) corresponding to the viewer to be used (→P.3-22). Note ● Switch to the Viewer for PC when you are using a camera other than the VB-C300. Use the Viewer for PC Ver. 3.6 or later. ● When the NC Viewer launches, the Password dialog may open. Enter the correct user name and password to connect to the camera.
Troubleshooting Before you contact your Canon dealer or service outlet, check the items listed below. If a log message is displayed, refer to the log message list for the log details and the appropriate response. ● When using a PoE HUB, Check that the LAN cable is connected properly.
● You can initialize all the settings by using the Reset switch (→ P.4-9). The initialized password is “VB-C300.” However, all the network settings including the IP address and subnet mask are also initialized and need to be set again.
The camera failed to initialize the WebView. Configuration data may be destroyed. Restore the factory default settings or press the Reset switch. %1 malfunction (%2) Camera type (Canon VB-C300NA | Canon VB-C300PA) Error (read | write | timeout | ...) An I/O error for the camera control device has occurred.
● A023 Contact input change detection (err) Message a %1 detected at In%2 Contact input change (front-edge | rear-edge) Contact input terminal number (1-2) Explanation Input change at the contact input terminal In1/In2 has been detected. “front-edge” means change from Off to On, “rear-edge” means change from On to Off, “pulse” means change from Off to On to Off, and “notch”...
● H044 Password specification error (notice) Message %1: user %2: password mismatch: %3 Client host IP address User Name Explanation An incorrect password has been specified in user authentication. Log Messages...
Restoring the Factory Default Settings Since the VB-C300 supports various functions, it is recommended to take a note of set values for each function. If you want to redo the settings from the beginning because you have forgotten them or for some other reason, first restore the factory default settings.
Initializing the Camera from the Reset Switch If you have forgotten the IP address or Administrator password of the VB-C300, you cannot use it via the network. In this case, press the Reset switch at the bottom of the unit.
* The underlined IP address is an example. You should enter your IP address (→ P.1-7). The VB-C300’s IP address, user name, and administrator password are required to display the Initialize Camera Head Position Page (→ P.1-3). 2. Initialize from the Initialize Camera Head Position Page.
Initializing the Camera Head Position The Connection Setting dialog may appear. In this case, enter the user name “root” and the administrator password (factory default Setting is “VB-C300,”) then click “OK”. Then the Camera Head position is initialized. 4-11...
Device name ● External device 2 Device name ● External output device Device name ● LED Setting Turn the LED OFF 4-12 Item Setting 1 Setting root VB-C300 admin Manual Setting 192.168.100.1 255.255.255.0 1500 Medium Auto Auto Not used Manual...
2828, 16th Street, N.E, Calgary, Alberta T2E 7K7 CANON CANADA INC. MONTRÉAL 8801 Trans Canada Hwy, St. Laurent Québec H4S 1Z6 ● If you have any questions, call the CANON CANADA Customer Information Centre toll-free at 1-800-OK-CANON (652-2666) (Canada only) MEXICO CANON MEXICANA, S.