Canon VB-C300 Administrator's Manual

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Request to Customers Canon owns the copyright of this manual. The unauthorized transfer of all or any part of the contents of this Manual is forbidden. The contents of this manual are subject to change without any notice.

Page 4: Purpose Of This Manual

Purpose of This Manual This manual is written for the System Administrator installng and operating the VK-64/VK- 16 system. It explains the functions of VK-64/VK-16 and introduces more appropriate system deployment methods. Use this manual as a reference when making a backup of data or troubleshooting a problem.

Page 6: Table Of Contents

Contents Storage Server Configuration Dialog ....51 How to Start-Up ..........51 Screen Configuration .

Page 8: Table Of Contents

Contents Viewer Setting ........166 Viewer Settings window .

Page 10: Table Of Contents

Contents Examples .........240 Configuration 1: Backup for Data Protection 1 .

Page 12: Before Starting Operations

Page 14: Chapter Overview

Chapter Overview This chapter provides preliminary information you should know before using the VK-64/VK- 16 and explains the operating environment and basic concept you need to understand to design your system. ● Preparation Flow Explains the flow from setting up the VK-64/VK-16 to starting the operation. ●...

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Preparation Flow Create and save Viewer Layout Monitoring live video and playing back recorded events can be done by the Viewer application. And also you can customize the Viewing Area and save Layouts. Recorded video from Storage Server Configure Recording Settings Register Camera Servers and Storage Live video from Camera Servers...

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System Operation Overview ● VK-64 Viewer (Using the Viewer Only) If you want to use additional Viewers, purchase the required number of viewer license. If you do not need to record video, the Viewer can be used in a standalone configuration. You can perform live viewing and camera control of up to 64 units (cannot use functions such as recording and playback, display event information from motion detection and external device inputs, or still frames).

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Communication Mechanism of VK-64/VK-16 ■ Application Types and Functions Application Function Storage Server Save logs information of such as video, audio, and events. User can view recorded information, monitor live-video Viewer and check and search events from recording server. Administrator can configure the strage server setting. Record Playback Record video to the Storage Server #1...

Page 23: System Environment, Viewer, Storage Server

* The requirements for Storage Server will vary due to the operating environment (number of Camera Servers, setting of recording frame rate etc.). It is also dependent on pre-event recording settings. Please contact dealers that handle Canon products for further information. * VK-Lite also supports Windows Vista Home Premium.

Page 25: Windows Server 2003

Notes on Operating Environment Windows Server 2003 The default setting of security level of Windows Server 2003 Standard Edition (SP2) and Windows Server 2003 R2 Standard Edition (SP2) for the Internet or intranet sites in Internet Explorer is “High”. Therefore, windows such as the settings window do not function normally unless you first register the site in the contents block dialog box that appears when you access the camera’s top page.

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Notes on Operating Environment ● Storage location of recorded video On Windows Vista, snap shots and video files cannot be saved into the Windows folder or the Program Files folder on the system drive. ● Shadow backup You cannot use shadow backup of Windows Vista. So, if once you delete a configuration ➝...

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System Design Concept ● When using multiple Storage Servers and Viewers One or more Storage Servers can be used on the same network and Viewer applications can be configured to play video from more than one Storage Server. For each Viewer, Master Storage Server (➝...

Page 31: Server Sizing Concept, Approximate Video Data Volume Per Second, Required Hard Disk Capacity

System Design Concept Server Sizing Concept Determine your server configuration (components and the number of units) depending on 1) required hard disk capacity and 2) video data volume per second. 1) Required hard disk capacity: Consider the required hard disk capacity based on continuous recording with fixed frame rate, resolution, and quantity.

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The following tables give some typical data sizes per frame (in kilobytes) for various combination of quality and resolution values referring to a VB-C60, VB-C300 and VB-C50i. However the actual data size may be different from the data size in the table below depending on the weather condition and complexity of the image.

Page 35: Sensor Event Recording And Motion Detection Recording Concept

Motion detection shoud be set on the Camera Server. If motion detection is set on the Storage Server, the processing load on the PC will increase, and this may have an effect on the storage performance. (except VB-C300) Refer to “Operation Guideline for Sensor Event Recording” (➝ P.

Page 37: Notes On Viewer Sizing

System Design Concept ● Notes on Storage Server Operation It is recommended to use the Storage Server exclusively for the VK-64/VK-16. Be sure to avoid the following forms of operation. Using the Storage Server with a Web Server As Storage Server, you cannot use a PC where Web server software such as Windows standard IIS (Internet Information Server) or Apache has been already installed.

Page 39: Vk-lite

• The maximum file size can not be changed. • The supported cameras are as follows. VB-C60, VB-C300, VB-C50i, VB-C50iR, VB-C50Fi, and VB-C50FSi • The VK-Lite Viewer cannot connect to VK-64/VK-16 Storage Server. • The VK-64/VK-16 Viewer can connect to VK-Lite Storage Server.

Page 41: Specification Comparison Of Vk-64/vk-16 And Vk-lite

Type Main functional limitaions VK-64/VK-16 v2.0 VK-Lite v2.0 Max. number of camera 64 / 16 servers Camera VB-C60, VB-C300, server VB-C60, VB-C300, Available camera servers VB-C50 series, VB-C10/R, VB-C50 series connection VB-150 Automatic camera server...

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Chapter Overview This chapter explains how to install VK-64/VK-16. Setting up the Camera Servers Firstly set up Camera Server. For connection in detail, refer to the manual for Camera Server Install the Storage Server and Viewer Before the installation, read Chapter 1 and “Preparation and Precaution”...

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Installation Procedures Depending on your entered License Key for VK-64/VK-16, one or both of the following applications shown below: Viewer Storage Server You cannot change the application to be installed in this window. To change the application, you need to go back to the registration window and enter the license key again.

Page 48: Preparation And Precaution

Installation Procedures Preparation and Precaution ● Use NTFS-formatted hard disk The hard disk where the software will be installed and video data will be stored should be formatted in the NTFS. You can convert the current hard disk into the NTFS format using the following command at the command prompt.

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Chapter Overview The Storage Server can record videos and events (sensor input and motion detection) data from multiple camera servers. This chapter explains how to set the installed Storage Server to use the storage server. Use the Storage Server Configuration dialog to set the Storage Server. In the Storage Server Configuration dialog, you can configure settings for disk management, event management, event notification, and user management.

Page 52: Screen Configuration, Settings Tab

Storage Server Configuration Dialog Screen Configuration The Storage Server Configuration dialog has the following four tabs. Settings Tab Events Tab Event Notification Tab User Management Tab ● Settings Tab In the Storage Server Configuration dialog, Settings tab allows you to configure these items below.

Page 54: Event Notification Tab

Storage Server Configuration Dialog ● Event Notification Tab In the Storage Server Configuration dialog, Event Notification tab allows you to configure the setting of the e-mail sent to the user when the event occurs. E-mails are sent according to the priorities set in the Events tab. Example event notification e-mail An event of priority 3 occurred on 12/05/2006 at 15:15:17 +1000.

Page 56: Set The Settings Tab, How To Display The Settings Tab

Set the Settings Tab In the Storage Server Configuration dialog, Settings tab allows you to configure the items below. Storage Server name Proxy Server Settings for storing recorded video Start and stop of Storage Server Logon Account for Storage Server How to Display the Settings Tab Double-click the Storage Server Configuration desktop icon.

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Setting the Settings Tab If Reduce recording frame rate when disk is under high load is checked, you will receive an event notification such as Effective “Recording rate (<recording rate before change> ➝ <recording rate after change> %)” when the recording frame rate drops. Ex.

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Setting the Settings Tab To remove a network drive Select a network drive and click OK to delete the selected drive from the Storage Server. About Network Drive VK-64/VK-16 can record videos on a drive on the network. The Note drive type is shown at the head of the Drive drop-down menu as “Internal disk: local, Network drive: network”.

Page 62: Message

Setting the Settings Tab Message ● When you have changed items affecting recording settings: When you click Apply or End, the following message will appear. “Item affecting recording setting has been changed. To see how setting is affected, use Recording Setting Summary Display in the Recording Schedules window of the Viewer.”...

Page 64: Disk Space Management

Page 66: Low Disk Space Warning Level Calculation Method, Threshold Level Calculation Method

Disk Space Management <Important> Low Disk Space Warning Level Calculation Method The Low Disk Space Warning Level occurs when the Storage Server fulfills the condition 1) or 2) below. 1) When the Storage Server disk space used exceeds the following value: M x (100 - A)/100 M: Value for Maximum disk space used A: Value for Low disk space warning level...

Page 68: Set Events Tab, How To Display The Events Tab

Set Events Tab Events tab in the Storage Server Configuration dialog allows you to specify event priorities. If you have configured the event notification e-mail settings, e-mails are sent based on the priorities set in the Events tab. How to Display the Events Tab Double-click the Storage Server Configuration desktop icon.

Page 70: Set The Event Notification Tab, How To Display The Event Notification Tab

Set the Event Notification Tab Event Notification tab in the Storage Server Configuration dialog allows you to configure. Configure the e-mail notification settings based on the priorities set in the Events tab. How to Display the Event Notification Tab Double-click the Storage Server Configuration desktop icon. The Storage Server Configuration dialog appears and the Settings tab is displayed.

Page 72: Set User Management Tab, How To Display The User Management Tab

Set User Management Tab User Management tab in the Storage Server Configuration dialog allows you to set up users and their privileges. How to Display the User Management Tab Double-click the Storage Server Configuration desktop icon. The Storage Server Configuration dialog appears and the Settings tab is displayed. Click the User Management tab to open it.

Page 74: Delete A User, Request User Authentication At Tool Startup

Setting the User Management Tab Delete a User Click to select a user in the User List to delete it. Click Remove. The user is deleted. Request User Authentication at Tool Startup Check the Authentication is required when starting this tool if user authentication is required when launching the tool.

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Chapter Overview This chapter explains how to store Camera Servers registration necessary for creating recording schedules on the Storage Server, as well as the procedure to create recoding schedules. To store the Camera Servers registration and create recording schedules, launch the VK Viewer and use the Camera Summary window and Recording Schedules window under the Configuration and Preferences screen.

Page 78: How To Start Vk-lite, Launch By Connecting To The Localhost

Launch VK Viewer and Display the Configuration and Preferences Screen How to Start VK-Lite Double-click on the icon VK-Lite Viewer v2.0 on the desktop. Alternatively, from the Windows Start menu > All Programs > WebView Livescope > Network Video Recorder VK Series v2.0 > VK Viewer 2.0. The following procedure is the same as VK-64/VK-16.

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Launch VK Viewer and Display the Configuration and Preferences Screen When the Viewer accesses to a Master Storage Server which has not been set up with camera server information, the entire Viewing Screen is initially blank as shown below. You should configure the Viewer using the Configuration and Preferences screen. It is strongly recommended that only one Administrator perform configuration on each network.

Page 82: Storage And Camera Server Summary Windows, Display The Storage And Camera Server Summary Windows

Storage and Camera Server Summary windows Use the Storage and Camera Server Summary screen to create a location and zone, to add the Storage Server, and to add the Camera Server. Display the Storage and Camera Server Summary Windows Launch the VK Viewer and display the Configuration and Preferences screen. Click the Camera Summary tab.

Page 84: Location And Zone

Location and Zone Create a location and zone for the preparation of registering the Camera Server. Cameras are grouped into Locations and Zones. Locations are for example, an office building, shop or school. Zones are a part of Locations, that is, a zone could be assigned to each floor in the office building and specific areas in a shop such as a cash register area.

Page 86: Add A Location And Zone

Location and Zone Add a Location and Zone ● Step 1: Click Add Location on the Locations/Zones tab In the Camera Summary window, select the Locations/Zones tab if it is not selected yet. Click Add Location to bring up the Add Location dialog.

Page 88: Add Storage Server, Display Storage And Camera Server Summary Windows

Add Storage Server If you are using multiple Storage Servers, add each Storage Server as directed below. You need not perform these steps if you are using only one Storage Server and that Storage Server has already been added. By adding the Storage Server, you can select the Camera Servers managed by each Storage Server from the Viewer screen.

Page 90: Delete Storage Server

Add Storage Server Delete Storage Server In the Storage and Camera Server Summary, select the Storage Servers tab. A list of Storage Servers which have already been added is displayed. Click a Storage Server in the list to highlight it and select Delete from the Edit menu. Alternatively, click a Storage Server to select it, then press the Delete key on your keyboard.

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(“Camera Name” for VB-C60, VB-C50i/ VB-C50iR, VB-C50FSi, VB-C50Fi and VB- C10/VB-C10R, “Device Name” for VB150, “VB-C300NA” or “VB-C300PA” for VB-C300). If you cannot find the Camera Server, click Add Camera Server to add it.

Page 94: Connect To Camera

Register Camera Server ● Connect to Camera Enter the Host Name or IP address in Host Name or IP, then enter the port number for the Camera Server in Port. The Host Name or IP should be 255 characters or less (each label, separated by a period, must be 63 characters or less), the IP address must be 15 characters or less...

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Register Camera Server The recording streams can only be used for JPEG recording at 10 fps or less. They cannot be used for JPEG recording at Note rates higher than 10 fps or for MPEG-4 recording. The recording streams cannot accept requests from multiple Storage Server.

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Register Camera Server Move the mouse cursor around the image. Arrows will appear and you can click and drag the cursor in that direction. The preview will change accordingly. When you move the mouse cursor to the center of the image, a zoom in or zoom out control will appear.

Page 100: Edit Camera Server

Register Camera Server Edit Camera Server The right-hand portion of the Camera Summary window features Edit Camera Server for Editing the Camera Server(s) on your system, regardless of which tab you have selected (Storage Servers or Locations/Zones). The same dialog as Add Camera Server (➝...

Page 102: Delete Camera Server

Register Camera Server Delete Camera Server The right-hand portion of the Camera Summary window features Remove Camera Server for removing the Camera Server(s) from your system, regardless of which tab you have selected (Storage Servers or Locations/Zones). ● Delete a Camera Server In the Camera Server list, click a Camera Server to highlight it.

Page 104: Overview Of Recording Schedules Setting

Overview of Recording Schedule Setting After you have registered the Camera Server, you can set recording schedules. If you are using the Viewer only, you cannot set recording schedules. Note Be sure to perform operational tests after setting schedules. You can record videos by specifying “when” and “what” to record with recording schedule function.

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Recording Schedule Day of the week Zone representing camera Zone Camera schedule time bars areas in the Location Location Click and drag the Click and drag the horizontal scroll-bar vertical scroll-bar to the right to view downward to view other schedule days. any other zones.

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Recording Schedule Storage Server selector Single day schedule area (24 hours) Zone representing camera Location areas in the Location Schedule Type selector Day selector Click and drag the scroll-bar(s) to view more schedules if necessary. The scheduling area functions the same as the Normal Recording Schedule but only covers a single day (from 00:00 Note hrs.

Page 110: Create Normal Schedule

Set Normal Schedule Create Normal Schedule ● Display the Recording Schedule screen In the Menu Bar, select View ➝ Configuration. The Configuration and Preferences screen appears. Click the Recording Schedules tab to display the Recording Schedules screen. Click the Normal Schedule tab to display the Normal Schedule screen. ●...

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Set Normal Schedule ● Set the recording period Click the hours or minutes fields to select, then click the up/down arrows or directly enter a value to change time. Time period could be set for overnight recording such as ‘Start 22:00 to End 08:00’. Click All Day if you want 24 hour recording.

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Refer to P. 138 for how to set the Preset Tour. Select On or Off from the Exposure Compensation drop-down menu (You can set the exposure compensation to High, Medium, Low or Off for VB-C300, VB- C50i/VB-C50iR, VB-C50FSi and VB-C50Fi. On VB-C60, the options include: 0, +1,...

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Set Normal Schedule ● Set the Night Mode and Resolution (VB-C60, VB-C300, VB- C50i/VB-C50iR, VB-C50FSi, VB-C50Fi and VB150) Select the Night Mode from the drop-down menu. You can select from Not specified, Disabled, Enable, and Auto. If you select Enabled, the Night Mode status will be back to Disabled after the configured recording schedule finishes.

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External Outputs to On or Not specified on the External Outputs Setting dialog. For VB-C300, only one target external device can be configured on the External Outputs Settings dialog. ● Finish Setting Click OK to save the new settings and close the dialog.

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The Motion Detection function is not suitable for conditions where high reliability is required. It is not recommend using this function in situations where high reliability is required, such as for monitoring purposes. Canon accepts no liability whatsoever for faults, etc. resulting from the use of the Motion Detection.

Page 122: Batch-setting Schedules

Batch-Setting Schedules When you set schedule, you can set multiple schedules at one time. ● Create Multiple Camera Schedules You can click and drag schedule area covering several cameras to bring up the Add Schedule Item - multiple cameras dialog. This allows you to easily set recording schedules for multiple cameras.

Page 124: Set Motion Detection Recording, Set Motion Detection Recording Settings, Edit Motion Detection Recording Settings

It is not recommend using Note this function in situations where high reliability is required, such as for monitoring purposes. Canon accepts no liability whatsoever for faults, etc. resulting from the use of the Motion Detection.

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Set Motion Detection Recording ● Step 2: Set Motion Detection Options Set the following options on the Motion Detection Settings dialog. In the Detect Motion Using menu, select one of the following: Storage Server Obtains video from the Camera Server and detects motion with the Storage Server.

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Set Motion Detection Recording Yellow color bar - Changed area is equal to or greater than the specified Area Ratio (activity peaks on or to the right of the Area Ratio Marker) but the required cotinuance of motion has not met the specified duration in order to trigger an event.

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Set Motion Detection Recording Record before event - enter a number of seconds for the amount of recording time before the event occurs (up to 30 seconds). If Continuous is also set, Record for before event is not available. Note If Record for before event is set, it will take approximately 10 seconds after event occurrence until its display in the viewer.

Page 132: Edit Sensor Event Recording Settings

Control the camera via the Camera Control Panel. Refer to the Viewer Manual for the Night Mode is available information about the for VB-C60, VB-C300, Camera Control Panel. VB-C50i/VB-C50iR, VB-C50FSi and VB- The Top page of the C50Fi Camera Servers...

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Camera Server recording screen. Refer to “Configure External Device Input” (➝ P. 96) for the details. ● Step 4: Set the Night Mode (VB-C60, VB-C300, VB-C50i/VB-C50iR, VB-C50FSi, and VB-C50Fi) Select the Night Mode from the drop- down menu. You can select from Disabled, Enabled, or Not specified.

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Set Sensor Event Recording ● Step 7: Set the External Outputs Click External Outputs Setting control external devices that may be connected to your Camera Server. Click Setup to change the details of external outputs. Otherwise the default settings will be applied. If Setup is clicked, click the drop- down menu for the target external device and set External...

Page 138: Set Preset Tour

Presets used for Preset Tour are created on the Camera Server. Please refer to the Camera Server’s User’s Manual for details on creating camera presets. Preset Tour can be used with VB-C60, VB-C300, VB-C50i, and VB-C50iR only. Set Preset Tour ●...

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Set Preset Tour ● Change the Preset Order Check the Preset Tour box and click Settings. The Preset Tour Settings dialog appears. Select a preset to change the order from the list, and click Move Up or Move Down. ● Delete a Preset Check the Preset Tour box and click Settings.

Page 142: Set A Special Day Schedule, Special Day Recording

Set a Special Day Schedule Special Day Recording Special Day Schedule window is used for configuring particular days such as public holidays. When Special Day Schedules are set, Normal Schedules that conflict with Special Day Schedules are disabled. In Configuration and Preferences Screen, click Recording Schedules tab and ensure Special Day Schedule is selected.

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Set a Special Day Schedule ● Edit a Schedule Type In the Special Day Schedule window, click a schedule type in the Schedule Type list to select it. Click Edit. This will bring up the Edit Schedule Type dialog. Enter a new name. For example, you may wish to change the name “Company Holidays”...

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Set a Special Day Schedule Alternatively, click the current month and a month list will appear. To select another year, click the current year and scroll down or back up, using the up/down arrows. ● Delete a Day In the Special Day Schedule window, click a schedule type in the Schedule Type list, for example, “Company Holidays”...

Page 148: Display Recording Setting Summary, Check Summary Information Of A Recording Schedule

Display Recording Setting Summary Check Summary Information of a Recording Schedule Display the summary information of the set recording schedule. Display Record Setup Summary is located at the center- bottom of the Special Day Schedule window. Click Display Record Setup Summary to display the Record Setup Summary dialog.

Page 150: Check Summary Information Of Storage Server

Display Recording Setting Summary Check Summary Information of Storage Server You can check summary information of a specified Storage Server. The Display Camera List Summary button is in the bottom center of the Camera Summary screen. The Display Camera List Summary button is gray out in Storage Servers in older version.

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Chapter Viewer Reference...

Page 156: Viewer Operation Flow

Viewer Operation Flow Location list (➝ P. 187) Menu bar Drop-down menu indicating Access common menus locations available in the system. from here. Zone list (➝ P. 187) Drop-down menu indicating zones within a location. Camera Control Panel (➝ P. 195) Camera Control Panel enables you to control a camera and quickly determine a camera...

Page 158: Start The Viewer, How To Launch

Start the Viewer To start the Viewer, you need the user name and password set for the VK-64/VK-16 Storage Server. Note How toLaunch Before launching the Viewer, make sure your monitor resolution is set to 1024 x 768 pixels or more. ●...

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Start the Viewer Launch Storage Server by Specifying the IP address If you installed Viewer and Storage Server on separate PCs, specify IP address of Storage Server and connect Viewer to the Storage Server. Select Use IP address from the drop-down menu. Click Connect.

Page 162: Viewer Start-up Window

Start the Viewer Viewer Start-up Window When you start VK-64/VK-16 for the first time when no Layouts have been configured, you will notice that the Viewing Area is blank as shown below. Previously-configured cameras on the network will appear as thumbnail images in the Camera Selection Area on the top of the screen.

Page 164: Menu Bar Of Viewer Screen, Function Of Menu Bar

Menu Bar of Viewer Screen Functions of Menu Bar The following functions are available from the menu bar. Menu Submenu Function File Change Master Storage Server Switches master storage servers. The connection menu for storage servers is displayed. Exit Closes the application. Edit A selected video window is deleted and transferred to the clipboard, so that the window can be pasted into the same...

Page 166: Viewer Setting, Viewer Settings Window

Viewer Setting ■ Viewer Settings window The Viewer Settings window is used for settings such as notification priorities and the live viewing frame rate. Settings are stored on the Viewer PC, not on the Master Storage Server. Click Viewer Settings (Admin) or Viewer Settings (Operators).

Page 168: Set Event Notifications

Viewer Setting Set Event Notifications When an event occurs, it is indicated in the Live Events Log in the Viewer. In Event Notification Settings in the Viewer Settings window, Event Notification Settings area, you can set up actions based on events according to the priority of the event. ●...

Page 170: Audio Transmission Setting, Focus Operation Setting, Proxy Server Setting

Viewer Setting Audio Transmission Setting The camera which is sending or receiving audio to a Viewer cannot interact with other Admin or NC Viewers. Audio transmission and reception can be terminated automatically even if you forget to disconnect the audio connection. When using this option, tick The voice transmission will be ended for fixed time automatically check box, and specify the period within the range from 1 to 60 minutes (default is 10 minutes).

Page 172: Arrange And Save Layouts, Manage Video Layouts, Layout Menu

Arrange and Save Layouts This chapter details how to create and save Video Window Layouts and Layout Sequences. ■ Manage Video Layouts Layout menu The Layout menu allows you to save particular Video Window layouts for easy monitoring. The name of the currently-displayed layout can be found in the top-left corner of the Viewing Area, next to the Layout button.

Page 174: Organize Layouts And Layout Sequences

Arrange and Save Layouts Organize Layouts and Layout Sequences The Organize Layouts & Layout Sequences dialog allows you to create folders and sub- folders in which to save item (layouts and layout sequences). To display the dialog: ● Open the Layout menu and select Organize The Organize Layouts &...

Page 176: Save A Layout Or Layout Sequence

Arrange and Save Layouts Save a Layout or Layout Sequence Administrators and Operators can save layouts and layout sequences to an existing folder or a new folder via the Save Layout dialog. ● Step 1: Open the Layout menu and select Save or Save As The Save Layout dialog opens.

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Arrange and Save Layouts Enter a new name. Select a layout sequence type. Click Add Layout to add a selected layout from the left-hand column. Select or enter the time. You can set the time Click on a within the range from layout to 1 to 9999.

Page 180: Alignment Grid

Arrange and Save Layouts Alignment Grid Select the Alignment Grid from the Layout Grids sub-menu. The Viewing Area displays a grid of dots. When you place a Video Window, it “snaps” to the grid boundaries. ● Drag, drop and re-size a Video Window In the Camera Selection Area, click a thumbnail image and drag its selection boundary onto the Viewing Area grid.

Page 182

Arrange and Save Layouts The Viewing Area with a Small Grid The Viewing Area with a Medium Grid Although you can add more, the number of Video Windows you can display simultaneously will depend on your video card, the Note speed of your computer, the maximum frame rate (➝P.

Page 184: Custom Grid

Arrange and Save Layouts Custom Grid The Custom Grid fallows you to set customize a grid for displaying Video Windows. ● Set a custom grid Select Custom Grid from the Layout Grids sub-menu. The Custom Grid dialog appears. Values are given in pixels. In the Horizontal or Vertical field, overwrite the existing value with a custom value, or use the up/down arrows to select a value.

Page 186: Basic Video Window Functions, Select Cameras For Viewing, Camera Selection Area, Camera Thumbnails

Basic Video Window Functions This section shows you how to create Video Windows for viewing in the Viewing Area and how to adjust camera angles. ■ Select Cameras for Viewing Camera Selection Area The Camera Selection Area is used to display thumbnails of all the cameras. You can select another set of thumbnails of currently-available cameras via the Location and Zone drop-down menus and then place them into the Viewing Area as Video Windows.

Page 188: Create, Scale And Move Video Windows, Basic Video Window Functions

Basic Video Window Functions ■ Basic Video Window Functions Create, scale and move Video Windows Once you have chosen a location and chosen a zone, you are ready to view one or more cameras in that zone. Camera thumbnail images are used to create Video Windows in the Viewing Area.

Page 190

Basic Video Window Functions When Video Windows that are other than a standard resolution (160x120, 320x240, 640x480) are displayed, the load on the Note computer CPU will be high and Viewer operations may take longer. ● Add more Video Windows Click and drag other camera thumbnails onto the Viewing Area to create Video Windows for monitoring if necessary.

Page 192: Video Window States, Video Window Properties, Video Window States

Arrange Video Windows ■ Video Window Status Video Window Properties: Title bar - indicates name of camera, live or recorded video viewing. Video display - displays live or recorded video. Recorded video indicator - displays a time/date stamp in the title bar for recorded footage. Event indicator - displays a colored bar across the top of the Video Window.

Page 194: Pan, Tilt And Zoom Operation

Arrange Video Windows ■ Pan, Tilt, Zoom Operation This is done in one of three ways: Directly from within the Video Window Using the Camera Control Panel Selecting a Preset For VB-C50FSi and VB-C50Fi, Pan and Tilt are not available. If a fixed camera or an external camera such as VC-C50i is Note connected to VB-C50i, you cannot use pan, tilt, and zoom...

Page 196

High: Performs a high level of exposure compensation. Exposure can be adjusted for VB-C60 and VB-C300 only. For the VB-C60, the values of exposure compensation are -3, Note -2, -1, 0, +1, +2, +3. The Metering Mode is available for VB-C60 only. The mode is deactivated when using other models.

Page 198

Infinity: Focus is fixed at a point of infinity. Manual: Press and hold Far or Near button to adjust the focus. Clicking One Shot AF adjusts the focus just once automatically (VB-C300, VB-C60). Auto (for domes) is not available for VB-C60.

Page 200: Enable Exposure Compensation

Arrange Video Windows If you are using the VB-C60, the menu items are as follows. Note The MPEG-4 setting can only be made on the VB-C60. If you specify MPEG-4 and perform live viewing on the VB- Note C60, the video and audio are not synchronized. When multiple Video Windows from a single Camera Server are displayed and the Video Receive Size is changed from one of them, the change will apply to all Video Windows.

Page 202: Viewer Shade Control

Admin Viewer starts up by clicking Admin Viewer if the Admin Viewer or NC Viewer is already installed. For VB-C300, the NC Viewer starts up. For VB- C60, Internet Explorer starts up and the VB-C60 top page is diaplayed. Refer to your camera server's user's manual for more information on the Admin Viewer or NC Viewer.

Page 204: Use Timeline And View Events, Timeline Overview

Use Timeline and View Events This chapter shows you how to use the Timeline for live and recorded viewing as well as view and search events. Timeline Overview On the Viewing Screen, a timeline of past events associated with displayed cameras is shown in the Timeline Area at the bottom of the Viewer as colored bars.

Page 206: Use The Timeline To Play And Extract Video

Use Timeline and View Events Use the Timeline to play and extract video You can view recorded video by moving the playhead control in the Timeline or entering a timecode and jumping to it. Methods include: ● Use the Playback Controls You can control to play, rewind, fast forward or jump to previous and next events.

Page 208

Use Timeline and View Events Click to scroll back to Click to scroll forward to the previous month. the next month. Click a day to highlight it, then click OK to bring up that day in the Timeline. Click up/down arrows to select a time or click Alternatively, click the each time segment and...

Page 210: Daylight Savings Indicator, Extract Video To Save To A File

Use Timeline and View Events ● Click event to select it When you click an event to select it, the A time segment with darker color associated Video Click indicates that recorded video event to Window will display exists for that period. select it.

Page 212: View And Search Events, Live Events Log List

Use Timeline and View Events ■ View and Search Events Live Events Log list The Live Events Log displays events that have occurred with one or more cameras after the Viewer has been launched. Events are color coded according to priority. Click and drag scroll bar to view events.

Page 214: Search Events

Use Timeline and View Events Search Events If you have multiple events, you can initiate a search for a particular event via the Event Search dialog. To launch the Event Search Dialog: ● Click Event Search On the Timeline, click Event Search. The Event Search dialog opens.

Page 216: View Retrieved Recorded Video

Use Timeline and View Events ● Step 5: Select a State Select a State for the event, whether it was On or Off during the period. Alternatively, select All States. ● Step 6: Select a Priority Select a Priority from the drop-down list. ●...

Page 219

Chapter Operation and Management...

Page 221: Health Check For Storage Server, Vk Events (timeline For Vk Viewer)

Health Check for Storage Server VK Events (Timeline for VK Viewer) If any of the events listed in the table below occurs, you may have to take the specified counteraction. The text within { } in each message depends on the situation. Event type Message Description...

Page 223: Operation Guideline For Recording And Viewing, Live-view Frame Rate Adjustment

Operation Guideline for Recording and Viewing The following explains the automatic frame rate adjustment function for viewing and recording. This function checks the load of the PC on which the Storage Server and the Viewer are running and adjusts the frame rate for video recording and live viewing. Using this function is recommended;...

Page 225: Operational Guideline For Sensor Event Recording

Operational Guideline for Sensor Event Recording Proper Operation of Sensor Event Recording (Optimization of Sensor Arrangement and Sensitivity) Frequent sensor events result in high CPU load on your PC, and the recording frame rate may be reduced or recording may be interrupted. If you have 10 or more sensor events per minute continuously, we recommend continuous recording.

Page 227

Chapter Backup Scheme...

Page 229: Purpose

Purpose Purposes of backup include. Backup for Data Protection Prevents data from system crush or hard disk failure. This type of back up targets video data, event data, and configuration files. Backup for Archive Stores recorded video data and event data on other media for a long period of time.

Page 231: Files To Make A Backup, Storage Location Of Video Data, Audio Data, And Event Data

Files to Make a Backup Storage Location of Video Data, Audio Data, and Event Data Video data being recorded is saved in a temporary file (refer to “About Temporary File” below), and the file is settled and saved as video data when its size reaches 1 GB (by default) to the storage drive.

Page 233

The configuration files for the Storage Server and Viewer are saved in the following folders of the PC where each program is installed. Configuration file path for OS other than Windows Vista <System Drive>:\Documents and Settings\All Users\Application Data\Canon \WebView\NVR\ Configuration file path for Windows Vista <System Drive>:\ProgramData\Canon\WebView\NVR\...

Page 235: Backup For Archiving (long-term Storage Of Data)

Backup for Archiving (Long-Term Storage of Data) When making a backup of data for long-term archive, you must back up the following data: Recorded video data ---- It is recommended to make an incremental backup of this data. Refer to P. 231 for the file names and storage location. Event data ----------------- It is recommended to make an incremental backup of this data.

Page 237: Restoration Procedure, Restore Data From Backup For Data Protection

Restore the VK-64/VK-16’s configuration file to the former location. The default location is as follows: Configuration file path for OS other than Windows Vista <System Drive>: \Documents and Settings\All Users\Application Data\Canon\ WebView\NVR\ Configuration file path for Windows Vista <System Drive>:\ProgramData\Canon\WebView\NVR\ Restore the recorded video data file to the former location.

Page 239

Restoration Procedure ● Notes on Restoring Data from Backup for Data Archiving When restoring the configuration file, also the old recording setting information is restored as well. After restoration, the PC may start recording video according to the old recording schedule. If you do not want to record video, delete the recording schedules after restoration.

Page 241: Configuration 3: Backup For Data Archiving

Examples Hardware requirement 12.5 GB per day x 30 days = 375 GB Hard disk capacity of around 450 GB is required. If the storage period of video data on the Storage Server is 30 days, and the required archive period is 180 days, an archive backup for 1-week data can be saved on 100-GB tape with an LTO drive (Ultrium).

Page 243

Chapter System Maintenance...

Page 245: Upgrade Vk-64/vk-16

● Upgrade from v1.1, 1.2, 1.3 and 1.4 Obtain the v2.0 upgrade program (free program). Available from Canon Web site. Back up the following folders that are in the Storage Servers of v1.1, v1.2, v1.3 and v1.4. Configuration file path for OS other than Windows Vista <Startup drive for OS>...

Page 247: Reinstall Vk-64/vk-16, When You Have The Released Version

Uninstall v2.0. Install the previous version. Obtain the v2.0 upgrade program (free program). Available from Canon Web site. Execute the v2.0 upgrade program. When You Want to Perform the Full New Installation If you have removed the application from Programs and Features in the Control Panel, the application folder, including its setting files and recorded data, remains undeleted.

Page 249: Camera Server Maintenance, Procedure For Updating Camera Firmware

Camera Server Maintenance The information about the latest firmware and backup/restore tools can be obtained on Canon Web site. Procedure for Updating Camera Firmware When updating firmware, use proper tools for each model. Obtain the latest firmware including the firmware update tool as well as backup and restore tools for configured values.

Page 252

Chapter Overview This chapter explains the chart of countermeasures against failures, measures to be taken when a trouble occurs (troubleshooting), error messages, and log files.

Page 254: Vk Troubleshooting, Viewing Screen And Video Windows

VK Troubleshooting Viewing Screen and Video Windows This section describes how to solve problems that may occur when you are using VK- 64/VK-16. Some of the thumbnails are not showing in the Camera Selection Area. Situation You do not have enough thumbnails on display to make the scrollbar appear, but some of the thumbnails that were displayed before are no longer shown.

Page 256

VK Troubleshooting Cannot log into a Storage Server from a Viewer. Situation You cannot log into a Storage Server from a Viewer. Solution Check the following: • The login user name and password are correct. • The network between the server and the Viewer has no problem. •...

Page 258: Connection Problems

VK Troubleshooting Cannot configure the Camera Server not to record. Situation You have attempted to modify the Camera Server and set Do not Record in the Edit Camera Server dialog. A message appears stating that the Camera Server is already set up without recording settings. Solution In the Camera Server list displayed on the Locations/Zones tab of the Storage and Camera Server Summary screen, the selected Camera Server...

Page 260: Message List, Operation Messages And Error Messages

Messages List Operation Messages and Error Messages Error messages and operation messages displayed during normal recording and operation of VK-64/VK-16 are shown below. Video Windows Error Messages Messages Cause Video window Connecting to camera. The viewer is in the process of connecting to the camera.

Page 262

Messages List Messages Cause Event Specify the password using 1 - 20 The password was out of the valid notification characters. number of characters range (This includes when the password was not entered). The password contains an invalid An invalid character was entered in the password.

Page 264

Messages List Messages Cause When exiting the An error occurred while writing the An error occurred while saving the application or user file user management information (the approving the users.txt file). change in all tabs When you change the retention period, The maximum retention period was the recorded video may be deleted.

Page 266

Messages List Error Messages of Viewer The ‘ ’ part of the message differs depending on the situation. Messages Cause Starting the Connection to the Master Storage An attempt was made to start the Viewer Server failed. Check the settings Viewer, however a connection to the and try again.

Page 268

Messages List Messages Cause Adding/Editing a Delete the added zone before An attempt was made to delete the Location and deleting the location. location for which a zone has been Zone added. Select a location. An attempt was made to add a zone while the location has not been registered.

Page 270

Messages List Messages Cause Recording The schedule for the following The Recording Schedules window Schedule camera is not created because the was dragged in order to add multiple specified time frame has already recording schedules, however the been configured for another camera server for which a schedule schedule.

Page 272

Could not connect to the camera server. Check the entered server. information. ‘Communication Error Messages - Details’ You attempted to register a VB-C300 The storage server of this version does not support the specified or VB-C60 with an older version of camera. the Storage Server.

Page 274

Messages List Messages Cause Camera An error occurred while saving the An attempt was made to save the Summary settings in the Master Storage settings, however, saving the Master window Server. Storage Server settings failed. Connect to The host name of the Master An attempt was made to connect with Master Storage Storage Server is invalid.

Page 276

Messages List Messages Cause Organize The folder name of the layout An attempt was made to change the Layouts & cannot be changed. ‘Folder name’ name of a folder to a name that is already being used. Layout already exists. Sequences dialog A layout with the same name is...

Page 278

Messages List Messages Cause Action POP password error: 0 When sending E-mail, the Check the Storage Server POP response: <pop password entered for the POP configuration to see if the response> entered password is correct. server could not be verified. Error resolving name for When sending E-mail, the Refer to the corresponding...

Page 280

Messages List Messages Cause Action Failed to write camera Cannot overwrite the camera Check to ensure that you have configuration file server configuration file. The the write privilege for the setting changes conducted after LocalSystem account in the VK- the recording engine started 64/VK-16 configuration cannot be saved.

Page 282: Log Storage Destination, A List Of Error Codes In Log File

The Storage Server logs are stored in the following folder in the PC where the Storage Server is installed. <System drive>:\Documents and Settings\All Users\Application Data\Canon \WebView\NVR\logs\ The Apache logs used by the Storage Server are stored in the following Storage Server installed folder.

Page 284

Messages List ● A List of SMTP Error Codes Codes Error Messages Description <domain> Service not available, closing The communication is terminated transmission channel because the mail server stopped. Requested mail action not taken: The requested mail process was not mailbox unavailable executed because the mailbox is not available.

Page 286

Messages List ● A List of wininet Error Codes Codes Error Messages Description 12002 The request has timed out. A request timeout occurred. It indicates that connection or request transmission failed. 12005 The URL is invalid. The URL is incorrect (Normally, this does not occur, however, it may occur when an attempt is made to connect to an unsupported camera server)

Page 288

Messages List Event type Displayed Messages Changing the recording frame rate Valid recording rate ({recording rate before change} ➝ {recording rate after change} %) “Recording rate” is the ratio of received images that are actually being recorded. If the rate is 100%, then all received images are recorded.

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Appendix...

Page 293: Hard Disk, Lifetime Of Hard Disk, Raid Reconfiguration

Hard Disk Lifetime of Hard Disk A hard disk is a storage device that works physically, and has a limited lifetime. It is a kind of consumables. It is said that the average lifetime of a RAID system composed of SCSI hard disks is three years.

Page 295: How To Check Software Version, Storage Server Configuration Tool, Vk Viewer

How To Check Software Version Follow the procedure below to check the version of the software. Storage Server Configuration tool 1. Open the Storage Server Configuration dialog. 2. Right-click the title bar of the dialog and select About Storage Server Configuration. 3.

Page 297: Index

Index Cameras for Viewing ......186 Camera Thumbnails ........186 Add Camera Server.......93 Location, Zone drop-down menu.....187 Add Camera Server dialog ....93 Locations and Zones .......187 Camera Server Control .......292 Add Schedule Item dialog ....111 Communication Mechanism ....20 Additional Options ........117 Configuration and Preferences screen..81 Continuous recording ......123 Configuration Files ......233 Exposure Compensation.

Page 299: Table Of Contents

Index Storage Server ........49, 88 Add ............88 Delete ............90 Upgrade.........47, 245 Edit ............89 Camera Firmware........249 Health Check...........221 from Previous Versions .....47, 245 How to Start-Up.........51 User Management.........72 Performance..........36 Administrator ..........72 Storage Server Configuration tool ...295 User Authentication ........74 Storage Server Configuration dialog ..51 Event Notification Tab ......54, 70 Events Tab ..........53, 68 Video Data........231, 234...

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