Download Print this page

Canon VB-C300 Administrator's Manual

Network camera recording and monitoring system.
Hide thumbs

Advertisement

Network Camera Recording and Monitoring System
Network Video Recorder
VK-64/VK-16
Administrator's Manual
Ver. 1.3
Ver. 2.0

Advertisement

Troubleshooting

   Related Manuals for Canon VB-C300

   Summary of Contents for Canon VB-C300

  • Page 1

    Network Camera Recording and Monitoring System Network Video Recorder VK-64/VK-16 Administrator's Manual Ver. 1.3 Ver. 2.0...

  • Page 2

    Request to Customers Canon owns the copyright of this manual. The unauthorized transfer of all or any part of the contents of this Manual is forbidden. The contents of this manual are subject to change without any notice.

  • Page 3

    Introduction MPEG-4 NOTICE ABOUT THE MPEG-4 VISUAL STANDARD: THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER TO (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD ("MPEG-4 VIDEO") AND/OR (ii) DECODING MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL ACTIVITY.

  • Page 4: Purpose Of This Manual

    Purpose of This Manual This manual is written for the System Administrator installng and operating the VK-64/VK- 16 system. It explains the functions of VK-64/VK-16 and introduces more appropriate system deployment methods. Use this manual as a reference when making a backup of data or troubleshooting a problem.

  • Page 5: Table Of Contents

    Contents Introduction Purpose of This Manual ....... .4 About Manuals ........11 Before Starting Operations <Important>...

  • Page 6: Table Of Contents

    Contents Storage Server Configuration Dialog ....51 How to Start-Up ..........51 Screen Configuration .

  • Page 7: Table Of Contents

    Contents Add Storage Server ........88 Display Storage and Camera Server Summary Windows .

  • Page 8: Table Of Contents

    Contents Viewer Setting ........166 Viewer Settings window .

  • Page 9: Table Of Contents

    Contents Use Timeline and View Events ......204 Timeline Overview ..........204 Monitor Live Video in relation to the Timeline .

  • Page 10: Table Of Contents

    Contents Examples .........240 Configuration 1: Backup for Data Protection 1 .

  • Page 11: About Manuals

    About Manuals VK-64/VK-16 comes with three manuals including this document. Setup Guide A manual that introduces this software. Be sure to read this manual when using the software for the first time. Viewer Operation Guide A simplified manual for the VK Viewer. Be sure to read the Administrator’s Manual for details.

  • Page 12: Before Starting Operations

    Use recommended NAS servers with Windows Storage Server 2003 or Windows Storage Server 2003 R2. Although the audio function of the VB-C60, VB-C300, VB-C50i, VB-C50iR, and VB-C50FSi can also be used, take note of the following warnings. • The VK Viewer supports audio transmission and reception.

  • Page 13

    Chapter System Overview...

  • Page 14: Chapter Overview

    Chapter Overview This chapter provides preliminary information you should know before using the VK-64/VK- 16 and explains the operating environment and basic concept you need to understand to design your system. ● Preparation Flow Explains the flow from setting up the VK-64/VK-16 to starting the operation. ●...

  • Page 16: Preparation Flow

    Camera Server manuals for connection in detail. Camera Servers (➝ P. 22) VB-C300 Install Storage Server and Viewer The Storage Server and Viewer can be installed on one PC. The Viewer can be installed on other computers on the network, and it will access recorded video from the Storage Server through the network.

  • Page 17

    Preparation Flow Create and save Viewer Layout Monitoring live video and playing back recorded events can be done by the Viewer application. And also you can customize the Viewing Area and save Layouts. Recorded video from Storage Server Configure Recording Settings Register Camera Servers and Storage Live video from Camera Servers...

  • Page 18: System Operation Overview, Vk-64/vk-16 Overview

    System Operation Overview VK-64/VK-16 Overview ● Network Video Recorder Network Video Recorder is software for viewing video, recording video and audio, and playing back video from multiple network cameras (hereafter referred to as “Camera Servers”). This supports viewing and recording JPEG and MPEG-4 video, bidirectional audio communication, and recording audio.

  • Page 19

    System Operation Overview ● VK-64 Viewer (Using the Viewer Only) If you want to use additional Viewers, purchase the required number of viewer license. If you do not need to record video, the Viewer can be used in a standalone configuration. You can perform live viewing and camera control of up to 64 units (cannot use functions such as recording and playback, display event information from motion detection and external device inputs, or still frames).

  • Page 20: Communication Mechanism Of Vk-64/vk-16, Typical System Configuration

    LAN. Since VK-64/VK-16 makes use of IP networks, cameras can be installed easily. And also addition of new camera or change of camera location can be done flexibly. Live VC-C50i VC-C50iR VB150 VB-C60 VB-C300 Playback Live VB-C50i Monitor VB-C50FSi VB-C50iR Monitor...

  • Page 21

    Communication Mechanism of VK-64/VK-16 ■ Application Types and Functions Application Function Storage Server Save logs information of such as video, audio, and events. User can view recorded information, monitor live-video Viewer and check and search events from recording server. Administrator can configure the strage server setting. Record Playback Record video to the Storage Server #1...

  • Page 22: Operating Environment, Supported Camera Servers, Firmware Upgrade

    This version of the Storage Server and Viewer do not support IPv6. Operate VB-C60 using IPv4. The VB-C10, VB-C10R, and VB150 are not supported by VK- Lite. Firmware Upgrade The latest firmware information can be found on Canon Web site.

  • Page 23: System Environment, Viewer, Storage Server

    * The requirements for Storage Server will vary due to the operating environment (number of Camera Servers, setting of recording frame rate etc.). It is also dependent on pre-event recording settings. Please contact dealers that handle Canon products for further information. * VK-Lite also supports Windows Vista Home Premium.

  • Page 24: Notes On Operating Environment, Windows Xp

    Notes on Operating Environment Windows XP If your Storage Server is installed to the PC on Windows XP SP2 or SP3 and your viewer is installed to another PC, it is necessary to change your Windows firewall settings for Windows XP SP2 or SP3. * The following setting is not required if you install the Storage Server and Viewer on the same PC.

  • Page 25: Windows Server 2003

    Notes on Operating Environment Windows Server 2003 The default setting of security level of Windows Server 2003 Standard Edition (SP2) and Windows Server 2003 R2 Standard Edition (SP2) for the Internet or intranet sites in Internet Explorer is “High”. Therefore, windows such as the settings window do not function normally unless you first register the site in the contents block dialog box that appears when you access the camera’s top page.

  • Page 26: Windows Vista

    Notes on Operating Environment Windows Vista When using VK-64/VK-16 on Windows Vista Business/Enterprise/Ultimate, pay attention to the following restrictions: ● Upgrade your PC Please note that before upgrading your PC to Windows Vista, you need to upgrade this software to v2.0, if the version is older than v2.0. If you upgrade your PC to Windows Vista before upgrading the software to v2.0, you will not able to complete upgrade installation to v2.0.

  • Page 27

    Notes on Operating Environment ● Storage location of recorded video On Windows Vista, snap shots and video files cannot be saved into the Windows folder or the Program Files folder on the system drive. ● Shadow backup You cannot use shadow backup of Windows Vista. So, if once you delete a configuration ➝...

  • Page 28: System Design Concept, System Configuration Example

    Record video to the Storage Server Storage Server Display live and recorded video Viewer VB-C300 Load on PC may increase depending on the number of camera servers and recording schedule. Consider your system configuration referring to “Server Sizing Concept” (➝ P. 31).

  • Page 29

    System Design Concept ● When using multiple Storage Servers and Viewers One or more Storage Servers can be used on the same network and Viewer applications can be configured to play video from more than one Storage Server. For each Viewer, Master Storage Server (➝...

  • Page 30: When Using Multiple Storage Servers, When Using Viewer Alone

    System Design Concept When using multiple Storage Servers If multiple Storage Servers are being used, you should specify the Master Storage Server. A typical multiple Storage Server arrangement is shown below. Storage Server #2 Master Storage Server Play back Video to Viewer Viewer Load Camera Server information Storage Server #3...

  • Page 31: Server Sizing Concept, Approximate Video Data Volume Per Second, Required Hard Disk Capacity

    System Design Concept Server Sizing Concept Determine your server configuration (components and the number of units) depending on 1) required hard disk capacity and 2) video data volume per second. 1) Required hard disk capacity: Consider the required hard disk capacity based on continuous recording with fixed frame rate, resolution, and quantity.

  • Page 32

    After determining the conditions above, calculate the required hard disk capacity due to the video data size (in KB). Refer to “Example of frame sizes with VB-C60”, “Example of frame sizes with VB-C300” and “Example of frame sizes with VB-C50i” (➝ P. 33).

  • Page 33

    The following tables give some typical data sizes per frame (in kilobytes) for various combination of quality and resolution values referring to a VB-C60, VB-C300 and VB-C50i. However the actual data size may be different from the data size in the table below depending on the weather condition and complexity of the image.

  • Page 34

    3.98 0.81 2.31 1.05 2.87 1.68 4.86 (Mbps) MPEG-4 data size may increase when recording the video of strenuous movement. Example of frame size with VB-C300* Resolution Quality JPEG Small (160x120) JPEG Medium (320x240) JPEG Large (640x480) 12.5 36.0 14.8 42.4...

  • Page 35: Sensor Event Recording And Motion Detection Recording Concept

    Motion detection shoud be set on the Camera Server. If motion detection is set on the Storage Server, the processing load on the PC will increase, and this may have an effect on the storage performance. (except VB-C300) Refer to “Operation Guideline for Sensor Event Recording” (➝ P.

  • Page 36: Storage Server Performance

    System Design Concept Storage Server Performance <Case 1: in JPEG> <Case 2: in JPEG> Camera Servers: 24 units of VB-C60 Camera Servers: 48 units of VB-C60 Resolution: High (640 x 480) Resolution: Medium (320 x 240) Quality: 3 Quality: 3 Frame Rate: 10 fps Frame Rate: 1 fps [Recording]...

  • Page 37: Notes On Viewer Sizing

    System Design Concept ● Notes on Storage Server Operation It is recommended to use the Storage Server exclusively for the VK-64/VK-16. Be sure to avoid the following forms of operation. Using the Storage Server with a Web Server As Storage Server, you cannot use a PC where Web server software such as Windows standard IIS (Internet Information Server) or Apache has been already installed.

  • Page 38: Network Bandwidth Concept

    System Design Concept 2) CPU: Pentium4 3.6GHz, memory: 1GB, graphics board: Quadro FX1700 When using the VB-C60 with Resolution=340 x 240 and Quality=3: Total frame rate: JPEG image---Max. 260 fps MPEG-4 video---Max. 210 fps 3) CPU: Pentium4 3.8GHz, memory: 1GB, graphics board: Quadro FX1700 When using the VB-C60 with Resolution=340 x 240 and Quality=3: Total frame rate: JPEG image---Max.

  • Page 39: Vk-lite

    • The maximum file size can not be changed. • The supported cameras are as follows. VB-C60, VB-C300, VB-C50i, VB-C50iR, VB-C50Fi, and VB-C50FSi • The VK-Lite Viewer cannot connect to VK-64/VK-16 Storage Server. • The VK-64/VK-16 Viewer can connect to VK-Lite Storage Server.

  • Page 40

    VK-Lite ● Functions that cannot be used in VK-Lite Storage Server • Recording to NAS • MPEG-4 recording • Motion detection recording • Sensor recording • A Special day recording • Send mail on event function • Customization of event priority •...

  • Page 41: Specification Comparison Of Vk-64/vk-16 And Vk-lite

    Type Main functional limitaions VK-64/VK-16 v2.0 VK-Lite v2.0 Max. number of camera 64 / 16 servers Camera VB-C60, VB-C300, server VB-C60, VB-C300, Available camera servers VB-C50 series, VB-C10/R, VB-C50 series connection VB-150 Automatic camera server...

  • Page 43

    Chapter Installation...

  • Page 44

    Chapter Overview This chapter explains how to install VK-64/VK-16. Setting up the Camera Servers Firstly set up Camera Server. For connection in detail, refer to the manual for Camera Server Install the Storage Server and Viewer Before the installation, read Chapter 1 and “Preparation and Precaution”...

  • Page 45: Installation Procedures, Start Up The Installer

    Installation Procedures Types and number of license has been determined for VK-64 and VK-16. If you want to add the Storage Server or Viewer, Note you need to purchase necessary software (➝ P. 18). The hard disk where the software will be installed should be formatted in the NTFS (➝...

  • Page 46

    Installation Procedures Depending on your entered License Key for VK-64/VK-16, one or both of the following applications shown below: Viewer Storage Server You cannot change the application to be installed in this window. To change the application, you need to go back to the registration window and enter the license key again.

  • Page 47: Upgrade From Version 1.0, 1.1, 1.2, 1.3 And 1.4

    Installation Procedures When the InstallShield Wizard Completed screen is displayed, click Finish. Installation is now completed. Upgrade from Version 1.0, 1.1, 1.2, 1.3 and 1.4 If you upgrade the Viewer from an older version, all the settings are taken over to the new version and video data recorded with older version can be played back with Version 2.0.

  • Page 48: Preparation And Precaution

    Installation Procedures Preparation and Precaution ● Use NTFS-formatted hard disk The hard disk where the software will be installed and video data will be stored should be formatted in the NTFS. You can convert the current hard disk into the NTFS format using the following command at the command prompt.

  • Page 49

    Chapter Storage Server Configuration Reference...

  • Page 50

    Chapter Overview The Storage Server can record videos and events (sensor input and motion detection) data from multiple camera servers. This chapter explains how to set the installed Storage Server to use the storage server. Use the Storage Server Configuration dialog to set the Storage Server. In the Storage Server Configuration dialog, you can configure settings for disk management, event management, event notification, and user management.

  • Page 51: Storage Server Configuration Dialog, How To Start-up

    Storage Server Configuration Dialog How to Start-Up Double-click the Storage Server Configuration desktop icon. Alternatively, from the Windows Start menu select: All Programs > WebView Livescope > Network Video Recorder VK Series v2.0 > Storage Server Configuration. If the Authentication is required when starting this tool is checked (➝...

  • Page 52: Screen Configuration, Settings Tab

    Storage Server Configuration Dialog Screen Configuration The Storage Server Configuration dialog has the following four tabs. Settings Tab Events Tab Event Notification Tab User Management Tab ● Settings Tab In the Storage Server Configuration dialog, Settings tab allows you to configure these items below.

  • Page 53: Events Tab

    Storage Server Configuration Dialog ● Events Tab You can set the Storage Server to send an e-mail to the user when an event has occurred. In the Storage Server Configuration dialog, Events tab allows you to configure the priority for types of the event. E-mails are sent according to the priorities set in the Events tab.

  • Page 54: Event Notification Tab

    Storage Server Configuration Dialog ● Event Notification Tab In the Storage Server Configuration dialog, Event Notification tab allows you to configure the setting of the e-mail sent to the user when the event occurs. E-mails are sent according to the priorities set in the Events tab. Example event notification e-mail An event of priority 3 occurred on 12/05/2006 at 15:15:17 +1000.

  • Page 55: User Management Tab

    Storage Server Configuration Dialog ● User Management Tab In the Storage Server Configuration dialog, User Management tab allows you to set up users and their privileges. User Management tab allows you to configure the following privileges: Administrator Not Administrator (Operator) Administrator has access to the Viewer including Camera Server setup, recording schedules and Viewer setup.

  • Page 56: Set The Settings Tab, How To Display The Settings Tab

    Set the Settings Tab In the Storage Server Configuration dialog, Settings tab allows you to configure the items below. Storage Server name Proxy Server Settings for storing recorded video Start and stop of Storage Server Logon Account for Storage Server How to Display the Settings Tab Double-click the Storage Server Configuration desktop icon.

  • Page 57

    Setting the Settings Tab ● Enter the Storage Server Proxy Address If the Storage Server needs to access Camera Servers via proxy server, you may need to configure proxy settings. * See “When using a proxy server” (➝ P. 12). In the Storage Server Proxy field, tick the Enable the following proxy server box.

  • Page 58

    Setting the Settings Tab If Reduce recording frame rate when disk is under high load is checked, you will receive an event notification such as Effective “Recording rate (<recording rate before change> ➝ <recording rate after change> %)” when the recording frame rate drops. Ex.

  • Page 59

    Setting the Settings Tab To add a network drive Click Add Network Drive. The Add Network Drive dialog appears. Select a drive to add as a network drive and enter a path assigned to the drive. You can also enter a path automatically by selecting a folder.

  • Page 60

    Setting the Settings Tab To remove a network drive Select a network drive and click OK to delete the selected drive from the Storage Server. About Network Drive VK-64/VK-16 can record videos on a drive on the network. The Note drive type is shown at the head of the Drive drop-down menu as “Internal disk: local, Network drive: network”.

  • Page 61

    Setting the Settings Tab ● Start or Stop the Storage Server Program Click Stop Storage Server to stop the Storage Server. Click Start Storage Server to start the Storage Server. If you need to stop the Storage Server Program, you should inform all users connected to the storage server before you stop Note the storage server.

  • Page 62: Message

    Setting the Settings Tab Message ● When you have changed items affecting recording settings: When you click Apply or End, the following message will appear. “Item affecting recording setting has been changed. To see how setting is affected, use Recording Setting Summary Display in the Recording Schedules window of the Viewer.”...

  • Page 63: Logon As Service Privilege

    Setting the Settings Tab Logon As Service Privilege When you want to add the Logon As Service privilege to an existing Windows account so that you may be able to configure network drive settings, perform the following steps before configuring the logon settings. Click Control Panel, Performance and Maintenance, Administration Tool, and Local Security Policy from the Windows’...

  • Page 64: Disk Space Management

    Disk Space Management <Important> Disk Space Management Level The Storage Server monitors the remaining disk space to check the current disk space manegement level and takes a measure according to the current level. 1) Low Disk Space Warning Level 2) Threshold Level 3) Limit Level Administrator can set the Low disk space warning level 1) using the Low Disk Space Warning Level field in the Settings tab.

  • Page 65

    Disk Space Management <Important> ● In case of Threshold Level The Storage Server continues recording video; however, it starts deleting the video files from the oldest one, and generates an event. Low disc <Drive> deletion : start [Maximum disk Delete from space used] Event Notification the oldest file...

  • Page 66: Low Disk Space Warning Level Calculation Method, Threshold Level Calculation Method

    Disk Space Management <Important> Low Disk Space Warning Level Calculation Method The Low Disk Space Warning Level occurs when the Storage Server fulfills the condition 1) or 2) below. 1) When the Storage Server disk space used exceeds the following value: M x (100 - A)/100 M: Value for Maximum disk space used A: Value for Low disk space warning level...

  • Page 67: Limit Level Calculation Method, Calculation Example For Each Level

    Disk Space Management <Important> Limit Level Calculation Method The Limit Level occurs when the Storage Server fulfills the condition 1) or 2) below. 1) When the Storage Server disk space used exceeds the following value: Maximum disk space used 2) A When free disk space falls below the following value: (Number of Camera Servers + 1) x 32MB Calculation Example for Each Level Disk Drive...

  • Page 68: Set Events Tab, How To Display The Events Tab

    Set Events Tab Events tab in the Storage Server Configuration dialog allows you to specify event priorities. If you have configured the event notification e-mail settings, e-mails are sent based on the priorities set in the Events tab. How to Display the Events Tab Double-click the Storage Server Configuration desktop icon.

  • Page 69: How To Set The Events Tab

    Setting the Events Tab How to Set the Events Tab ● Set the Priority for the Event Select the priority for the event from drop-down menu for each setting item. Item Setting Recording engine started 1. Highest, 2. High, 3. Medium, 4. Low, 5. Lowest Remote trigger 1.

  • Page 70: Set The Event Notification Tab, How To Display The Event Notification Tab

    Set the Event Notification Tab Event Notification tab in the Storage Server Configuration dialog allows you to configure. Configure the e-mail notification settings based on the priorities set in the Events tab. How to Display the Event Notification Tab Double-click the Storage Server Configuration desktop icon. The Storage Server Configuration dialog appears and the Settings tab is displayed.

  • Page 71

    Setting the Event Notification Tab You can enter each of the subject, recipient’s address, and sender’s address in up to 100 characters. Note You can only register one e-mail address in the To Address field. If you want to send the e-mail to multiple addresses, use a group address.

  • Page 72: Set User Management Tab, How To Display The User Management Tab

    Set User Management Tab User Management tab in the Storage Server Configuration dialog allows you to set up users and their privileges. How to Display the User Management Tab Double-click the Storage Server Configuration desktop icon. The Storage Server Configuration dialog appears and the Settings tab is displayed. Click the User Management tab to open it.

  • Page 73: How To Set The User Management Tab, Change User To Administrator

    Set the User Management Tab How to Set the User Management Tab ● Add a User Click Add on the User Management tab. The Add User dialog appears. Enter the user’s User Name (up to 20 characters, including alphanumeric letters and underscore “_”).

  • Page 74: Delete A User, Request User Authentication At Tool Startup

    Setting the User Management Tab Delete a User Click to select a user in the User List to delete it. Click Remove. The user is deleted. Request User Authentication at Tool Startup Check the Authentication is required when starting this tool if user authentication is required when launching the tool.

  • Page 75

    Chapter Register Camera Server and Set Recording Schedule...

  • Page 76

    Chapter Overview This chapter explains how to store Camera Servers registration necessary for creating recording schedules on the Storage Server, as well as the procedure to create recoding schedules. To store the Camera Servers registration and create recording schedules, launch the VK Viewer and use the Camera Summary window and Recording Schedules window under the Configuration and Preferences screen.

  • Page 77: Preferences Screen, How To Launch Vk-64/vk-16

    Launch VK Viewer and Display the Configuration and Preferences Screen How to Launch VK-64/VK-16 Double-click the VK Viewer desktop icon. Alternatively, from the Windows Start menu select: All Programs > WebView Livescope > Network Video Recorder VK Series v2.0 > VK Viewer.

  • Page 78: How To Start Vk-lite, Launch By Connecting To The Localhost

    Launch VK Viewer and Display the Configuration and Preferences Screen How to Start VK-Lite Double-click on the icon VK-Lite Viewer v2.0 on the desktop. Alternatively, from the Windows Start menu > All Programs > WebView Livescope > Network Video Recorder VK Series v2.0 > VK Viewer 2.0. The following procedure is the same as VK-64/VK-16.

  • Page 79: Launch Storage Server By Specifying The Ip Address

    Launch VK Viewer and Display the Configuration and Preferences Screen Launch Storage Server by Specifying the IP address If you installed the Viewer and Storage Server on separate PC, specify an IP address of Storage Server and connect Viewer to the Storage Server. Select Use IP address from the drop-down menu.

  • Page 80

    Launch VK Viewer and Display the Configuration and Preferences Screen When the Viewer accesses to a Master Storage Server which has not been set up with camera server information, the entire Viewing Screen is initially blank as shown below. You should configure the Viewer using the Configuration and Preferences screen. It is strongly recommended that only one Administrator perform configuration on each network.

  • Page 81: Access To The Configuration And Preferences Screen

    Launch VK Viewer and Display the Configuration and Preferences Screen Access to the Configuration and Preferences screen To open the Configuration and Preferences screen, the following operation should be performed. ● In the Menu Bar, select View ➝ Configuration The menu bar is located at the top left of the Viewing Screen.

  • Page 82: Storage And Camera Server Summary Windows, Display The Storage And Camera Server Summary Windows

    Storage and Camera Server Summary windows Use the Storage and Camera Server Summary screen to create a location and zone, to add the Storage Server, and to add the Camera Server. Display the Storage and Camera Server Summary Windows Launch the VK Viewer and display the Configuration and Preferences screen. Click the Camera Summary tab.

  • Page 83: Storage Servers And Locations/zones Options, Other Functions In Both Tabs

    Storage and Camera Server Summary windows If you are using the Viewer only, the Camera Server, Location/Zone, and Camera Type are only displayed in the Note Camera Server List. Click and drag divider line to the right to show full items. Storage Servers and Locations/Zones options The following options are available via the Storage Servers tab.

  • Page 84: Location And Zone

    Location and Zone Create a location and zone for the preparation of registering the Camera Server. Cameras are grouped into Locations and Zones. Locations are for example, an office building, shop or school. Zones are a part of Locations, that is, a zone could be assigned to each floor in the office building and specific areas in a shop such as a cash register area.

  • Page 85

    Location and Zone When a Location is selected from the drop-down menu at left, all of the Zones associated with the Location will appear to the right as camera thumbnail images. This tab containing four thumbnail images indicates that there are four cameras in the Zone. This tab containing six thumbnail images indicates that there are six cameras in the Zone.

  • Page 86: Add A Location And Zone

    Location and Zone Add a Location and Zone ● Step 1: Click Add Location on the Locations/Zones tab In the Camera Summary window, select the Locations/Zones tab if it is not selected yet. Click Add Location to bring up the Add Location dialog.

  • Page 87: Edit A Location And Zone, Delete A Location And Zone

    Location and Zone Edit a Location and Zone Double-click a location or zone. The Edit Location or Edit Zone dialog appears. Change the settings and click OK. Delete a Location and Zone Click a location or zone in the list to highlight it and select Delete from the Edit menu.

  • Page 88: Add Storage Server, Display Storage And Camera Server Summary Windows

    Add Storage Server If you are using multiple Storage Servers, add each Storage Server as directed below. You need not perform these steps if you are using only one Storage Server and that Storage Server has already been added. By adding the Storage Server, you can select the Camera Servers managed by each Storage Server from the Viewer screen.

  • Page 89: Edit Storage Server

    Add Storage Server Do not add the same Storage Server more than once. If you add a Storage Server with a different configuration Note (such as one managed by another Master Storage Server), your original Locations and Zones will be invalid. You need to change Windows settings of a storage server to be added before if you are using Windows XP SP2 or Windows Server 2003.

  • Page 90: Delete Storage Server

    Add Storage Server Delete Storage Server In the Storage and Camera Server Summary, select the Storage Servers tab. A list of Storage Servers which have already been added is displayed. Click a Storage Server in the list to highlight it and select Delete from the Edit menu. Alternatively, click a Storage Server to select it, then press the Delete key on your keyboard.

  • Page 91: Register Camera Server

    Register Camera Server After preparing for Camera Server registration (i.e., creating a location and zone, and adding the Storage Server), you should register the Camera Server. You should register the desired Camera Server on the Storage Server if it has not been registered yet.

  • Page 92

    (“Camera Name” for VB-C60, VB-C50i/ VB-C50iR, VB-C50FSi, VB-C50Fi and VB- C10/VB-C10R, “Device Name” for VB150, “VB-C300NA” or “VB-C300PA” for VB-C300). If you cannot find the Camera Server, click Add Camera Server to add it.

  • Page 93

    Register Camera Server ● Add the Camera Server In the Search Results dialog, click a Camera Server in the search results list to select it. Click Add Camera Server. The Add Camera Server dialog appears. Alternatively, double-click an item to bring up the Add Camera Server dialog.

  • Page 94: Connect To Camera

    Register Camera Server ● Connect to Camera Enter the Host Name or IP address in Host Name or IP, then enter the port number for the Camera Server in Port. The Host Name or IP should be 255 characters or less (each label, separated by a period, must be 63 characters or less), the IP address must be 15 characters or less...

  • Page 95

    Register Camera Server If you have a Multi-Terminal Module VB-EX50 unit plugged into a VB-C50i/VB-C50iR, VB-C50FSi, VB-C50Fi and have configured the “Use External Video Input”, video seen in the Viewer may be taken from cameras connected to the Multi-Terminal Module. Switch the video at the Admin Viewer as required.

  • Page 96

    Register Camera Server The recording streams can only be used for JPEG recording at 10 fps or less. They cannot be used for JPEG recording at Note rates higher than 10 fps or for MPEG-4 recording. The recording streams cannot accept requests from multiple Storage Server.

  • Page 97

    Register Camera Server In the Location field, select a location for the Camera Server from the drop-down menu. In the Zone field, select a zone for the Camera Server from the drop-down menu. If necessary, click Add to add another Location or Zone. The Add Location or Add Zone dialog opens.

  • Page 98

    Register Camera Server Move the mouse cursor around the image. Arrows will appear and you can click and drag the cursor in that direction. The preview will change accordingly. When you move the mouse cursor to the center of the image, a zoom in or zoom out control will appear.

  • Page 99

    Register Camera Server ● Close the Add Camera Server Dialog Click OK to close the Add Camera Server dialog. If you open the Add Camera Server dialog from the Search Results screen, you will return to the Search Results screen. In this case, click Cancel to return to the Camera Summary window.

  • Page 100: Edit Camera Server

    Register Camera Server Edit Camera Server The right-hand portion of the Camera Summary window features Edit Camera Server for Editing the Camera Server(s) on your system, regardless of which tab you have selected (Storage Servers or Locations/Zones). The same dialog as Add Camera Server (➝...

  • Page 101

    Register Camera Server ● Finish Editing Click OK when finished. The Camera Summary window reappears. ● Save Edit Contents To save edited Camera Server settings, click Save Changes at the bottom right-hand corner of the Camera Summary window. Click Discard Changes to cancel any modifications you have made.

  • Page 102: Delete Camera Server

    Register Camera Server Delete Camera Server The right-hand portion of the Camera Summary window features Remove Camera Server for removing the Camera Server(s) from your system, regardless of which tab you have selected (Storage Servers or Locations/Zones). ● Delete a Camera Server In the Camera Server list, click a Camera Server to highlight it.

  • Page 103

    Register Camera Server ● Reflect Deletion To reflect Camera Server deletion, click Save Changes at the bottom right-hand corner of the Camera Summary window. Click Discard Changes to cancel any modifications you have made.

  • Page 104: Overview Of Recording Schedules Setting

    Overview of Recording Schedule Setting After you have registered the Camera Server, you can set recording schedules. If you are using the Viewer only, you cannot set recording schedules. Note Be sure to perform operational tests after setting schedules. You can record videos by specifying “when” and “what” to record with recording schedule function.

  • Page 105: Recording Schedule

    Recording Schedule Two types of recording schedules are available: Normal Schedule and Special Day Schedule. For both types of schedules, you must set the recording schedule for each Camera Server in the Recording Schedules screen. ● Display the Recording Schedules screen Launch the VK Viewer and in the Menu Bar, select View ➝...

  • Page 106

    Recording Schedule Day of the week Zone representing camera Zone Camera schedule time bars areas in the Location Location Click and drag the Click and drag the horizontal scroll-bar vertical scroll-bar to the right to view downward to view other schedule days. any other zones.

  • Page 107

    Recording Schedule Click the Special Day Schedule tab to display the Special Day Schedule screen.

  • Page 108

    Recording Schedule Storage Server selector Single day schedule area (24 hours) Zone representing camera Location areas in the Location Schedule Type selector Day selector Click and drag the scroll-bar(s) to view more schedules if necessary. The scheduling area functions the same as the Normal Recording Schedule but only covers a single day (from 00:00 Note hrs.

  • Page 109: Set Normal Schedule

    Set Normal Schedule The Normal Schedule consists of: Storage Server list - Select the Storage Server to edit the recording schedule. When the Recording Schedules window first appears, the first Storage Server in the list is shown with its associated schedule to the right. Schedule Area - Set up standard day-to-day recording schedules settings.

  • Page 110: Create Normal Schedule

    Set Normal Schedule Create Normal Schedule ● Display the Recording Schedule screen In the Menu Bar, select View ➝ Configuration. The Configuration and Preferences screen appears. Click the Recording Schedules tab to display the Recording Schedules screen. Click the Normal Schedule tab to display the Normal Schedule screen. ●...

  • Page 111

    Set Normal Schedule You can click and drag the schedule area of several cameras to bring up the Add Schedule Item - multiple cameras dialog. This allows you to easily set schedules for multiple cameras. Once created, settings for each camera can be customized later.

  • Page 112

    Set Normal Schedule ● Set the recording period Click the hours or minutes fields to select, then click the up/down arrows or directly enter a value to change time. Time period could be set for overnight recording such as ‘Start 22:00 to End 08:00’. Click All Day if you want 24 hour recording.

  • Page 113

    Set Normal Schedule ● Set Continuous Recording Click the Continuously at Max. box if you want to set continuous recording for the duration of the time period. Select a frame rate for recorded video from the drop-down menu, or input a value from the keyboard.

  • Page 114

    Refer to P. 138 for how to set the Preset Tour. Select On or Off from the Exposure Compensation drop-down menu (You can set the exposure compensation to High, Medium, Low or Off for VB-C300, VB- C50i/VB-C50iR, VB-C50FSi and VB-C50Fi. On VB-C60, the options include: 0, +1,...

  • Page 115

    Video Input”. During initializing the camera head position of VB-C50i/VB- C50iR, VB-C300 or VB-C60, the camera head moves to face front, and then moves back to the current position. Please note that video will be recorded in the meantime cotinuously.

  • Page 116

    Set Normal Schedule ● Set the Night Mode and Resolution (VB-C60, VB-C300, VB- C50i/VB-C50iR, VB-C50FSi, VB-C50Fi and VB150) Select the Night Mode from the drop-down menu. You can select from Not specified, Disabled, Enable, and Auto. If you select Enabled, the Night Mode status will be back to Disabled after the configured recording schedule finishes.

  • Page 117

    To enable the Exposure, White Balance, Smart Shade Control (SSC), and/or Focus on the Camera Control Panel, check the each check box. The additonal option is available with VB-C60/VB-C300. Other models cannot use these options. S Shade Ctl. only available Note with the VB-C60.

  • Page 118

    External Outputs to On or Not specified on the External Outputs Setting dialog. For VB-C300, only one target external device can be configured on the External Outputs Settings dialog. ● Finish Setting Click OK to save the new settings and close the dialog.

  • Page 119: Change Camera Server Settings

    Change Camera Server Settings Click Set-up in the Add/Edit Schedule Item dialog, and then Camera Server's top page appears after Internet Explorer launches (VB-C60). Click Setting Page to display the Setting Page to change Camera Server settings.

  • Page 120

    The Motion Detection function is not suitable for conditions where high reliability is required. It is not recommend using this function in situations where high reliability is required, such as for monitoring purposes. Canon accepts no liability whatsoever for faults, etc. resulting from the use of the Motion Detection.

  • Page 121

    Change Camera Server Settings ● Preset Presets should be set on the Camera Server in advance. You cannot set them with VK-64/VK-16. If the recording settings using a preset are used on the Camera Server, the preset position will override camera positions set by VK-64/VK-16, including those in recording schedules and Camera Server position.

  • Page 122: Batch-setting Schedules

    Batch-Setting Schedules When you set schedule, you can set multiple schedules at one time. ● Create Multiple Camera Schedules You can click and drag schedule area covering several cameras to bring up the Add Schedule Item - multiple cameras dialog. This allows you to easily set recording schedules for multiple cameras.

  • Page 123: Set Continuous Recording

    Set Continuous Recording You can set Continuous Recording with the frame rate of 0.1 to 30 frames per second when creating a Normal Schedule or Special Day Schedule (The upper limit is 5 fps with VK-Lite). Specify the number of still images to record every second from the fps drop-down menu. Higher fps value generates smooth video, however, the load on the Storage Server or network goes higher.

  • Page 124: Set Motion Detection Recording, Set Motion Detection Recording Settings, Edit Motion Detection Recording Settings

    It is not recommend using Note this function in situations where high reliability is required, such as for monitoring purposes. Canon accepts no liability whatsoever for faults, etc. resulting from the use of the Motion Detection.

  • Page 125

    Set Motion Detection Recording ● Step 1: Click Settings next to On Motion Detection The Motion Detection Settings dialog appears (The dialog for VB- C60 is shown below). Click to activate Motion Detection on the Allow to divide the detection area Set a priority for events Camera Server for VB-C60, VB-C50i/VB- into 4 and to set for recording for...

  • Page 126

    Set Motion Detection Recording ● Step 2: Set Motion Detection Options Set the following options on the Motion Detection Settings dialog. In the Detect Motion Using menu, select one of the following: Storage Server Obtains video from the Camera Server and detects motion with the Storage Server.

  • Page 127

    Set Motion Detection Recording ● Step 3: Set the active region for recording In the Active Region field, adjust the region where motion detection is triggered. By default, the Active Region is the full area. In addition you cannot use pan, tilt, and zoom operations in this window.

  • Page 128

    Set Motion Detection Recording Yellow color bar - Changed area is equal to or greater than the specified Area Ratio (activity peaks on or to the right of the Area Ratio Marker) but the required cotinuance of motion has not met the specified duration in order to trigger an event.

  • Page 129

    Set Motion Detection Recording ● Step 4: Set the Detection Regions (VB-C60) If you want to partition the detection region for notifications, check area the Notice events with the area name when motions detected checkbox. Check the Record on this settings checkbox on the recording settings tab.

  • Page 130

    Set Motion Detection Recording Record before event - enter a number of seconds for the amount of recording time before the event occurs (up to 30 seconds). If Continuous is also set, Record for before event is not available. Note If Record for before event is set, it will take approximately 10 seconds after event occurrence until its display in the viewer.

  • Page 131: Set Sensor Event Recording, Set Sensor Event Recording Settings

    Set Sensor Event Recording Set Sensor Event Recording Settings The Sensor Event recording starts when a sensor input has occurred. Configure the Sensor Event recording settings in the Sensor Event Settings window which appears when you click Settings. Some items in the Sensor Event Settings window overlap with the items in the Add/Edit Schedule Item dialog.

  • Page 132: Edit Sensor Event Recording Settings

    Control the camera via the Camera Control Panel. Refer to the Viewer Manual for the Night Mode is available information about the for VB-C60, VB-C300, Camera Control Panel. VB-C50i/VB-C50iR, VB-C50FSi and VB- The Top page of the C50Fi Camera Servers...

  • Page 133

    (➝ P. 98). After the camera has been controlled, the Preset will be set to Custom. If you set the viewing angle to the preset position of VB-C300 in the digital zoom region, the actual angle may be misaligned Note from the set angle.

  • Page 134

    Camera Server recording screen. Refer to “Configure External Device Input” (➝ P. 96) for the details. ● Step 4: Set the Night Mode (VB-C60, VB-C300, VB-C50i/VB-C50iR, VB-C50FSi, and VB-C50Fi) Select the Night Mode from the drop- down menu. You can select from Disabled, Enabled, or Not specified.

  • Page 135

    Set Sensor Event Recording The frame rate specified is the frame rate that the Storage Server will attempt to record, and may not be the actual frame Note rate used for recording video. Factors such as the number of Viewers, the number of Camera Servers used, network traffic and load on the Camera Server and the Storage Server may reduce the actual frame rate recorded.

  • Page 136

    Set Sensor Event Recording ● Step 7: Set the External Outputs Click External Outputs Setting control external devices that may be connected to your Camera Server. Click Setup to change the details of external outputs. Otherwise the default settings will be applied. If Setup is clicked, click the drop- down menu for the target external device and set External...

  • Page 137

    Set Sensor Event Recording ● Priorities of Motion Detection and Sensor Event Recordings You can specify events priorities for the Motion Detection and Sensor Event recordings, and if the events occur simultaneously, the recording with the higher priority is performed first.

  • Page 138: Set Preset Tour

    Presets used for Preset Tour are created on the Camera Server. Please refer to the Camera Server’s User’s Manual for details on creating camera presets. Preset Tour can be used with VB-C60, VB-C300, VB-C50i, and VB-C50iR only. Set Preset Tour ●...

  • Page 139

    Check the settings and click OK. This returns to the Preset Tour Settings dialog. For VB-C300 and VB-C60, you can return the focus to the default setting by checking the Focus is returned to default when the camera is operated. option.

  • Page 140

    Set Preset Tour ● Change the Preset Order Check the Preset Tour box and click Settings. The Preset Tour Settings dialog appears. Select a preset to change the order from the list, and click Move Up or Move Down. ● Delete a Preset Check the Preset Tour box and click Settings.

  • Page 141

    Click OK to save the current settings. (If you are using the Preset Setting Tool, click Save on the setting page of the tool) Endurance of VB-C50i and VB-C300's pan/tilt mechanisms are approximately 100,000 round trips at the full range. The total tour time depends on the combination of the movement rate, movement range, and still time.

  • Page 142: Set A Special Day Schedule, Special Day Recording

    Set a Special Day Schedule Special Day Recording Special Day Schedule window is used for configuring particular days such as public holidays. When Special Day Schedules are set, Normal Schedules that conflict with Special Day Schedules are disabled. In Configuration and Preferences Screen, click Recording Schedules tab and ensure Special Day Schedule is selected.

  • Page 143: Add, Edit And Delete A Schedule Type

    Set a Special Day Schedule Add, Edit and Delete a Schedule Type Add Schedule Type dialog allows you to create a name for a new schedule type, for example, a public holiday. You should create a schedule type first before you can associate days with it.

  • Page 144

    Set a Special Day Schedule ● Edit a Schedule Type In the Special Day Schedule window, click a schedule type in the Schedule Type list to select it. Click Edit. This will bring up the Edit Schedule Type dialog. Enter a new name. For example, you may wish to change the name “Company Holidays”...

  • Page 145: Add And Delete A Day

    Set a Special Day Schedule Add and Delete a Day Select Date calendar allows you to select a day that can be used for the schedule type. To add a day, operate as follows: ● Add a Day In the Special Day Schedule window, click a schedule type in the Schedule Type list, for example, “Company Holidays”...

  • Page 146

    Set a Special Day Schedule Alternatively, click the current month and a month list will appear. To select another year, click the current year and scroll down or back up, using the up/down arrows. ● Delete a Day In the Special Day Schedule window, click a schedule type in the Schedule Type list, for example, “Company Holidays”...

  • Page 147

    Set a Special Day Schedule ● Save Changes The bottom right-hand corner of the Recording Schedule window consists of two buttons, Save Schedule and Discard Changes. Click Save Schedule to keep all your settings. The settings are then saved to the Storage Server. Click Discard Changes to cancel any changes you have made.

  • Page 148: Display Recording Setting Summary, Check Summary Information Of A Recording Schedule

    Display Recording Setting Summary Check Summary Information of a Recording Schedule Display the summary information of the set recording schedule. Display Record Setup Summary is located at the center- bottom of the Special Day Schedule window. Click Display Record Setup Summary to display the Record Setup Summary dialog.

  • Page 149

    Display Recording Setting Summary After confirming information, check the details and click OK to close the Record Setup Summary dialog. If the load is too high, adjust the recording schedule. Note Click Copy to copy the contents of the Recording Setting Summary dialog to the Clipboard.

  • Page 150: Check Summary Information Of Storage Server

    Display Recording Setting Summary Check Summary Information of Storage Server You can check summary information of a specified Storage Server. The Display Camera List Summary button is in the bottom center of the Camera Summary screen. The Display Camera List Summary button is gray out in Storage Servers in older version.

  • Page 151

    Display Recording Setting Summary Check the details and click OK to close the Camera List Summary dialog box. The Camera List Summary dialog box displays information about the Storage Server selected in the Storage Server List. It Note does not display the totals for all Storage Servers. The number of frames queued for writing displayed here is the number of frames queued for recording.

  • Page 153

    Chapter Viewer Reference...

  • Page 154

    Chapter Overview This chapter explaines how to use and configure the Viewer. ● Set Viewer Explains how to configure settings that are specific to the Viewer. ● Arrange and Save Layouts Explains how to arrange layouts and set layout sequences. ●...

  • Page 156: Viewer Operation Flow

    Viewer Operation Flow Location list (➝ P. 187) Menu bar Drop-down menu indicating Access common menus locations available in the system. from here. Zone list (➝ P. 187) Drop-down menu indicating zones within a location. Camera Control Panel (➝ P. 195) Camera Control Panel enables you to control a camera and quickly determine a camera...

  • Page 157

    Viewer Operation Flow Camera Selection Area (➝ P. 186) Video window menu icon (➝ P. 199) Thumbnails of Camera Servers added to each zone are displayed here. Thumbnail can be dragged onto the Viewing Area for viewing. Select preset camera angles, custom pan, tilt and zoom, and select a Video Window size.

  • Page 158: Start The Viewer, How To Launch

    Start the Viewer To start the Viewer, you need the user name and password set for the VK-64/VK-16 Storage Server. Note How toLaunch Before launching the Viewer, make sure your monitor resolution is set to 1024 x 768 pixels or more. ●...

  • Page 159: Launch By Connecting To The Localhost

    Start the Viewer If a connection error occurs, Master Storage Server may not work correctly. Launch by Connecting to the localhost If you want to use the local PC where Viewer is installed as Master Storage Server, select localhost to start Viewer. Select localhost from the drop-down menu.

  • Page 160

    Start the Viewer Launch Storage Server by Specifying the IP address If you installed Viewer and Storage Server on separate PCs, specify IP address of Storage Server and connect Viewer to the Storage Server. Select Use IP address from the drop-down menu. Click Connect.

  • Page 161: Launch Without Storage Server (viewer Only Mode), Functions Not Available In Viewer Only Mode

    Start the Viewer Launch without Storage Server (Viewer Only Mode) You can use the Viewer only without connecting to a Storage Server. When Storage Server is not used, some functions are not available. ● Use Viewer only Select Not use Storage Server from the drop-down menu.

  • Page 162: Viewer Start-up Window

    Start the Viewer Viewer Start-up Window When you start VK-64/VK-16 for the first time when no Layouts have been configured, you will notice that the Viewing Area is blank as shown below. Previously-configured cameras on the network will appear as thumbnail images in the Camera Selection Area on the top of the screen.

  • Page 163: Viewer Start-up Option

    When you use the Viewer alone, you also need to specify “nohost” for -h. Example “C:\Program Files\Canon\WebView\NVR\NVR_Viewer.exe” -h=192.168.100.1 -p=80 - u=admin -pw=NVR Make sure to enter a space after “C:\Program Files\Canon\WebView\NVR\NVR_Viewer.exe”.

  • Page 164: Menu Bar Of Viewer Screen, Function Of Menu Bar

    Menu Bar of Viewer Screen Functions of Menu Bar The following functions are available from the menu bar. Menu Submenu Function File Change Master Storage Server Switches master storage servers. The connection menu for storage servers is displayed. Exit Closes the application. Edit A selected video window is deleted and transferred to the clipboard, so that the window can be pasted into the same...

  • Page 165

    Menu Bar of Viewer Screen View Audio Panel Displays the Camera Control panel, allowing the display positon settings or zoom. Status Bar Switches display and hide the status bar. Several information is displayed in the status bar, such as the total frame rate, CPU %, the number of displayed events, and the number of video windows.

  • Page 166: Viewer Setting, Viewer Settings Window

    Viewer Setting ■ Viewer Settings window The Viewer Settings window is used for settings such as notification priorities and the live viewing frame rate. Settings are stored on the Viewer PC, not on the Master Storage Server. Click Viewer Settings (Admin) or Viewer Settings (Operators).

  • Page 167: Set The Tab For Administrator, When The Viewer Starts Up, Set Event Popups

    Viewer Setting ■ Set the Tab for Administrator Set whether to select the Master Storage Server when the Viewer starts up A Master Storage Server maintains settings for Camera Servers and Layouts. The current Master Storage Server is indicated. The following settings are available. Select the When starting, Master Storage Server is selected checkbox to enable you to select the Master Storage Server when the Viewer starts.

  • Page 168: Set Event Notifications

    Viewer Setting Set Event Notifications When an event occurs, it is indicated in the Live Events Log in the Viewer. In Event Notification Settings in the Viewer Settings window, Event Notification Settings area, you can set up actions based on events according to the priority of the event. ●...

  • Page 169: Set The Tab For Guest User

    Viewer Setting ● Set duration of alert. About Priorities Set up notifications by priority from 1 (highest) to 5 (lowest). Priorities are color- coded as follows. Color Priority Highest Orange High Yellow Medium Light Green Dark Green Lowest Lower priority items can have less notification settings associated with them.

  • Page 170: Audio Transmission Setting, Focus Operation Setting, Proxy Server Setting

    Viewer Setting Audio Transmission Setting The camera which is sending or receiving audio to a Viewer cannot interact with other Admin or NC Viewers. Audio transmission and reception can be terminated automatically even if you forget to disconnect the audio connection. When using this option, tick The voice transmission will be ended for fixed time automatically check box, and specify the period within the range from 1 to 60 minutes (default is 10 minutes).

  • Page 171: Superimpose The Date And Time On Still Frames, Save Viewer Settings

    Viewer Setting Superimpose the Date and Time on Still Frames Select the Superimpose the date and time on the still frame captured checkbox to additionally display the date and time of capture on still frames. Save Viewer Settings The bottom right-hand corner of the Viewer Settings window consists of two buttons, Save Changes and Discard Changes.

  • Page 172: Arrange And Save Layouts, Manage Video Layouts, Layout Menu

    Arrange and Save Layouts This chapter details how to create and save Video Window Layouts and Layout Sequences. ■ Manage Video Layouts Layout menu The Layout menu allows you to save particular Video Window layouts for easy monitoring. The name of the currently-displayed layout can be found in the top-left corner of the Viewing Area, next to the Layout button.

  • Page 173

    Arrange and Save Layouts ● To create a new layout (a previously-saved layout is displayed): Click the Layout button to open the menu, and then select New Layout. The Viewing Area will become blank and the default layout name “Untitled” will be displayed.

  • Page 174: Organize Layouts And Layout Sequences

    Arrange and Save Layouts Organize Layouts and Layout Sequences The Organize Layouts & Layout Sequences dialog allows you to create folders and sub- folders in which to save item (layouts and layout sequences). To display the dialog: ● Open the Layout menu and select Organize The Organize Layouts &...

  • Page 175

    Arrange and Save Layouts ● Move or Copy a layout or layout Sequence to another folder In the Organize Layouts & Layout Sequences dialog, click an item to highlight it, then click Move to Folder. The Select destination folder dialog opens showing a list of created folders. Click to select the target folder in the list and click OK.

  • Page 176: Save A Layout Or Layout Sequence

    Arrange and Save Layouts Save a Layout or Layout Sequence Administrators and Operators can save layouts and layout sequences to an existing folder or a new folder via the Save Layout dialog. ● Step 1: Open the Layout menu and select Save or Save As The Save Layout dialog opens.

  • Page 177: Arrange Layout Sequences

    Arrange and Save Layouts ● Opening a previously-saved layout Click the Layout button to open the menu and then click a layout or layout sequence in the list. The item will be loaded onto the Viewing Area. If you select another item without saving the current item, a dialog will appear prompting you to save the current layout or layout sequence (if the Layout setting (➝...

  • Page 178

    Arrange and Save Layouts Enter a new name. Select a layout sequence type. Click Add Layout to add a selected layout from the left-hand column. Select or enter the time. You can set the time Click on a within the range from layout to 1 to 9999.

  • Page 179: Layout Grids

    Arrange and Save Layouts ■ Layout Grids You can customize your layouts by applying one of the following grids: None - You can arrange Video Windows freely. Alignment Grid - diplay a grid of dots in the Viewing Area. You can re-size Video Windows using the grid.

  • Page 180: Alignment Grid

    Arrange and Save Layouts Alignment Grid Select the Alignment Grid from the Layout Grids sub-menu. The Viewing Area displays a grid of dots. When you place a Video Window, it “snaps” to the grid boundaries. ● Drag, drop and re-size a Video Window In the Camera Selection Area, click a thumbnail image and drag its selection boundary onto the Viewing Area grid.

  • Page 181

    Arrange and Save Layouts ● Small, Medium and Large Grids When you select Small Grid, Medium Grid or Large Grid from the Layout Grids sub- menu, the Viewing Area displays “cells” for Video Windows. These are boundaries indicating a uniform size which is used to display Video Windows in a tile-like manner. ●...

  • Page 182

    Arrange and Save Layouts The Viewing Area with a Small Grid The Viewing Area with a Medium Grid Although you can add more, the number of Video Windows you can display simultaneously will depend on your video card, the Note speed of your computer, the maximum frame rate (➝P.

  • Page 183

    Arrange and Save Layouts The Viewing Area with a Large Grid In this example, the Camera Selection Area and Timeline are hidden (➝ P. 185).

  • Page 184: Custom Grid

    Arrange and Save Layouts Custom Grid The Custom Grid fallows you to set customize a grid for displaying Video Windows. ● Set a custom grid Select Custom Grid from the Layout Grids sub-menu. The Custom Grid dialog appears. Values are given in pixels. In the Horizontal or Vertical field, overwrite the existing value with a custom value, or use the up/down arrows to select a value.

  • Page 185: Hide And Show Task Areas

    Arrange and Save Layouts ■ Hide and Show Task Areas The View menu allows you to show/hide task areas and other display elements in the Viewer. When you unselect Camera Selector and Timeline and then select Fullscreen, the result is a large area in the Viewer for displaying more Video Windows as shown below in the Large Grid example.

  • Page 186: Basic Video Window Functions, Select Cameras For Viewing, Camera Selection Area, Camera Thumbnails

    Basic Video Window Functions This section shows you how to create Video Windows for viewing in the Viewing Area and how to adjust camera angles. ■ Select Cameras for Viewing Camera Selection Area The Camera Selection Area is used to display thumbnails of all the cameras. You can select another set of thumbnails of currently-available cameras via the Location and Zone drop-down menus and then place them into the Viewing Area as Video Windows.

  • Page 187: Locations And The Zones

    Basic Video Window Functions Locations and the Zones Selection is performed in the following order: Click and drag Select a Zone Select a Location thumbnails to in that Location view live video ● Step 1: Select a Location from the drop-down menu Click the Location drop-down menu or on the down arrow.

  • Page 188: Create, Scale And Move Video Windows, Basic Video Window Functions

    Basic Video Window Functions ■ Basic Video Window Functions Create, scale and move Video Windows Once you have chosen a location and chosen a zone, you are ready to view one or more cameras in that zone. Camera thumbnail images are used to create Video Windows in the Viewing Area.

  • Page 189

    Basic Video Window Functions ● Re-size a Video Window Click a Video Window to highlight it. An arrow icon will appear in the lower right corner. Click the arrow icon and drag outwards. You can also click on the other corners and drag to re-size the window.

  • Page 190

    Basic Video Window Functions When Video Windows that are other than a standard resolution (160x120, 320x240, 640x480) are displayed, the load on the Note computer CPU will be high and Viewer operations may take longer. ● Add more Video Windows Click and drag other camera thumbnails onto the Viewing Area to create Video Windows for monitoring if necessary.

  • Page 191: Arrange Video Windows, Select Multiple Video Windows

    Arrange Video Windows There are various ways you can manage the layout of Video Windows in the Viewing Area (➝ P. 180). In the Viewer, the number of Video Windows you can display simultaneously will depend on your video card, the resolution Note and quality settings of the camera and the Live Video Viewing Settings (frame rate) set in the Viewer Settings window of the...

  • Page 192: Video Window States, Video Window Properties, Video Window States

    Arrange Video Windows ■ Video Window Status Video Window Properties: Title bar - indicates name of camera, live or recorded video viewing. Video display - displays live or recorded video. Recorded video indicator - displays a time/date stamp in the title bar for recorded footage. Event indicator - displays a colored bar across the top of the Video Window.

  • Page 193

    Arrange Video Windows Each Video Window displays video from an individual camera. Video Windows can be re-sized, repositioned or closed. Title bar The title bar consists of menu, camera name and live or recorded status. Video display conditions Live video Recorded video, Playback The lightning symbol...

  • Page 194: Pan, Tilt And Zoom Operation

    Arrange Video Windows ■ Pan, Tilt, Zoom Operation This is done in one of three ways: Directly from within the Video Window Using the Camera Control Panel Selecting a Preset For VB-C50FSi and VB-C50Fi, Pan and Tilt are not available. If a fixed camera or an external camera such as VC-C50i is Note connected to VB-C50i, you cannot use pan, tilt, and zoom...

  • Page 195

    (➝ P. 198). will be available from output of the camera. a drop-down menu. When using the VB-C60/VB-C300, you cannot use Night Mode in the following cases: Note When Day/Night is set to Auto on the Camera and Video Settings page...

  • Page 196

    High: Performs a high level of exposure compensation. Exposure can be adjusted for VB-C60 and VB-C300 only. For the VB-C60, the values of exposure compensation are -3, Note -2, -1, 0, +1, +2, +3. The Metering Mode is available for VB-C60 only. The mode is deactivated when using other models.

  • Page 197: Smart Shade Control

    Manual:Drag each slide bar to adjust the parameter (R or B gain). White balance can be adjusted for VB-C60 and VB-C300 only. Note ● Smart Shade Control Select the Smart Shade Control level between 1 (weakest) and 7 (strongest).

  • Page 198

    Infinity: Focus is fixed at a point of infinity. Manual: Press and hold Far or Near button to adjust the focus. Clicking One Shot AF adjusts the focus just once automatically (VB-C300, VB-C60). Auto (for domes) is not available for VB-C60.

  • Page 199: Other Video Window Functions, Change The Video Window Size

    Arrange Video Windows ■ Other Video Window Functions Change the Video Window size Apart from manually clicking on the corner and dragging out the Video Window to a new size, you can also select a set size from the Video Window menu. To change the display size of a Video Window via the menu: ●...

  • Page 200: Enable Exposure Compensation

    Arrange Video Windows If you are using the VB-C60, the menu items are as follows. Note The MPEG-4 setting can only be made on the VB-C60. If you specify MPEG-4 and perform live viewing on the VB- Note C60, the video and audio are not synchronized. When multiple Video Windows from a single Camera Server are displayed and the Video Receive Size is changed from one of them, the change will apply to all Video Windows.

  • Page 201: Other Menu Options

    Selecting Enabled, IR light on will remove the IR cut filter and turn the built-in IR light on. The IR light cannot be used with the VB-C60, VB-C300, VB-C50FSi, or VB- C50Fi. Click Control External Devices to control any external devices that may be connected to your Camera Server.

  • Page 202: Viewer Shade Control

    Admin Viewer starts up by clicking Admin Viewer if the Admin Viewer or NC Viewer is already installed. For VB-C300, the NC Viewer starts up. For VB- C60, Internet Explorer starts up and the VB-C60 top page is diaplayed. Refer to your camera server's user's manual for more information on the Admin Viewer or NC Viewer.

  • Page 203: Audio Panel

    Arrange Video Windows Audio Panel Clicking this button after selecting a Video Window, or selecting a Video Window after clicking this button starts audio playback. Clicking this button after selecting a Video Window, or selecting a Video Window after clicking this button starts audio transmission.

  • Page 204: Use Timeline And View Events, Timeline Overview

    Use Timeline and View Events This chapter shows you how to use the Timeline for live and recorded viewing as well as view and search events. Timeline Overview On the Viewing Screen, a timeline of past events associated with displayed cameras is shown in the Timeline Area at the bottom of the Viewer as colored bars.

  • Page 205: Monitor Live Video In Relation To The Timeline

    Use Timeline and View Events Monitor Live Video in relation to the Timeline When a Video Window is created from a camera thumbnail, video is seen live. The Playhead (shown below) will be in a “live” position. The “live” position represents the present time.

  • Page 206: Use The Timeline To Play And Extract Video

    Use Timeline and View Events Use the Timeline to play and extract video You can view recorded video by moving the playhead control in the Timeline or entering a timecode and jumping to it. Methods include: ● Use the Playback Controls You can control to play, rewind, fast forward or jump to previous and next events.

  • Page 207

    Use Timeline and View Events ● Click in the Event Display Area of the Timeline Click in the Event Display Area of the Timeline. The Playhead will move to that location and playback of recorded video commences from that time. When you choose to play back video, the video is played.

  • Page 208

    Use Timeline and View Events Click to scroll back to Click to scroll forward to the previous month. the next month. Click a day to highlight it, then click OK to bring up that day in the Timeline. Click up/down arrows to select a time or click Alternatively, click the each time segment and...

  • Page 209: Shoot A Snapshot

    Use Timeline and View Events Recording will be for approximately one minute. The actual duration of recorded video may vary depending on settings Note and network delays. The priority of an event created by a manual recording using Record Now will always be Priority 1. The Record Now function allows recording video in JPEG format.

  • Page 210: Daylight Savings Indicator, Extract Video To Save To A File

    Use Timeline and View Events ● Click event to select it When you click an event to select it, the A time segment with darker color associated Video Click indicates that recorded video event to Window will display exists for that period. select it.

  • Page 211

    Use Timeline and View Events ● Select a Video Window and time period then click Extract Video. Click a Video Window to highlight it, then click and drag a time period for it in the Timeline. Click Extract Video. The Extract Video dialog opens. Date: Click the down arrow to select the date, or click on the date to directly input the...

  • Page 212: View And Search Events, Live Events Log List

    Use Timeline and View Events ■ View and Search Events Live Events Log list The Live Events Log displays events that have occurred with one or more cameras after the Viewer has been launched. Events are color coded according to priority. Click and drag scroll bar to view events.

  • Page 213: Display The Live Event Log List, Overview Of Alert Parameters

    Use Timeline and View Events Display the Live Event Log List To display the Live Events Log List: ● Select Live Events from View Menu From the VK-64/VK-16 menu bar, select View and Live Events. Live Events Log list opens. Overview of Alert Parameters Acknowledgement status Priority of the event (1:Highest, 2:High, 3:Medium, 4:Low, 5:Lowest)

  • Page 214: Search Events

    Use Timeline and View Events Search Events If you have multiple events, you can initiate a search for a particular event via the Event Search dialog. To launch the Event Search Dialog: ● Click Event Search On the Timeline, click Event Search. The Event Search dialog opens.

  • Page 215: Select Criteria For Searching

    Use Timeline and View Events Select Criteria for Searching When you initiate a search, certain criteria can be specified such as Priority, Location and Zone on the network, a date range when the event may have occurred and a time period. To initiate a search: ●...

  • Page 216: View Retrieved Recorded Video

    Use Timeline and View Events ● Step 5: Select a State Select a State for the event, whether it was On or Off during the period. Alternatively, select All States. ● Step 6: Select a Priority Select a Priority from the drop-down list. ●...

  • Page 217: Popup Video Upon Event Occuring

    Use Timeline and View Events ■ Popup Video upon Event Occuring Select the Pop up the video window automatically when event occur checkbox under the Event popup setting administrator tab in the Viewer Settings screen to display the corresponding video window in the foreground and begin live viewing when a sensor input or motion detection occurs.

  • Page 219

    Chapter Operation and Management...

  • Page 220

    Chapter Overview This chapter explains points to notice concerning the Storage Server when you operating and maintaining the network camera system, as well as guidelines for operating the system. ● Health Check for Storage Server Explains the messages displayed for VK events and gives example resolutions, and also explains the number of frames queued for processing for each camera.

  • Page 221: Health Check For Storage Server, Vk Events (timeline For Vk Viewer)

    Health Check for Storage Server VK Events (Timeline for VK Viewer) If any of the events listed in the table below occurs, you may have to take the specified counteraction. The text within { } in each message depends on the situation. Event type Message Description...

  • Page 222: Number Of Frames Queued For Processing

    Health Check for Storage Server Number of Frames Queued for Processing The Camera Summary screen displays the number of frames queued for processing for each camera, allowing you to check the load conditions of the PC. This information is updated at every 5 seconds. If the number of frames queued for processing exceeds 500, either reduce the video recording frame rate, or reduce the image Note...

  • Page 223: Operation Guideline For Recording And Viewing, Live-view Frame Rate Adjustment

    Operation Guideline for Recording and Viewing The following explains the automatic frame rate adjustment function for viewing and recording. This function checks the load of the PC on which the Storage Server and the Viewer are running and adjusts the frame rate for video recording and live viewing. Using this function is recommended;...

  • Page 224: Recording Frame Rate Adjustment

    Operation Guideline for Recording and Viewing Recording Frame Rate Adjustment ● Reduce recording frame rate when disk is under high load in the ➝ Storage Server Configuration dialog ( P. 57) * This option is enabled by default (recommended). When the network recording software writes images received from cameras into the hard disk, if the load (mainly the load of writing into the hard disk) of the PC on which the Storage Server is running is too high, the software cannot write the images immediately.

  • Page 225: Operational Guideline For Sensor Event Recording

    Operational Guideline for Sensor Event Recording Proper Operation of Sensor Event Recording (Optimization of Sensor Arrangement and Sensitivity) Frequent sensor events result in high CPU load on your PC, and the recording frame rate may be reduced or recording may be interrupted. If you have 10 or more sensor events per minute continuously, we recommend continuous recording.

  • Page 226: Optimization Of Motion Detection Recording (index)

    Therefore, it is recommended to use continuous recording for monitoring or other purposes if consistently high levels of reliability are required. Canon accepts no liability whatsoever for faults, etc. resulting from the use of the Motion Detection recording.

  • Page 227

    Chapter Backup Scheme...

  • Page 228

    Chapter Overview This chapter explains how to make backups for each purpose. Since the volume of video data the largest among various data types requiring backup, you must carefully choose backup equipment and learn the backup techniques.

  • Page 229: Purpose

    Purpose Purposes of backup include. Backup for Data Protection Prevents data from system crush or hard disk failure. This type of back up targets video data, event data, and configuration files. Backup for Archive Stores recorded video data and event data on other media for a long period of time.

  • Page 230: Preparation, Backup Device, Backup Tool, Restore Server For Archiving

    Preparation Backup Device Prepare necessary equipment for backup depending on the data quantity of the VK-64/VK- 16. Basically, you should use the DDS-4 type device if a single backup copies several Gigabytes through 40 GB of data, and DAT72 or AIT if it copies around 70 GB of data. Further, if backup data quantity reaches 100 through 400 GB, you should use the LTO device.

  • Page 231: Files To Make A Backup, Storage Location Of Video Data, Audio Data, And Event Data

    Files to Make a Backup Storage Location of Video Data, Audio Data, and Event Data Video data being recorded is saved in a temporary file (refer to “About Temporary File” below), and the file is settled and saved as video data when its size reaches 1 GB (by default) to the storage drive.

  • Page 232

    Files to Make a Backup Recorded Data Concept Video data being recorded is saved in a temporary file, and the file is settled and saved as video data when its size reaches 1 GB (by default) to the storage drive. This recording unit can be changed in the Maximum file size/duration field, in the Storage Server Configuration window’s Settings tab (➝...

  • Page 233

    The configuration files for the Storage Server and Viewer are saved in the following folders of the PC where each program is installed. Configuration file path for OS other than Windows Vista <System Drive>:\Documents and Settings\All Users\Application Data\Canon \WebView\NVR\ Configuration file path for Windows Vista <System Drive>:\ProgramData\Canon\WebView\NVR\...

  • Page 234: Backup For Data Protection, About Backup

    Backup for Data Protection About Backup When making a backup of data for protection, you must back up the following data: Recorded video data ---- It is recommended to make an incremental backup of this data. Refer to P. 231 for the file names and storage location. Event data ----------------- It is recommended to make an incremental backup of this data.

  • Page 235: Backup For Archiving (long-term Storage Of Data)

    Backup for Archiving (Long-Term Storage of Data) When making a backup of data for long-term archive, you must back up the following data: Recorded video data ---- It is recommended to make an incremental backup of this data. Refer to P. 231 for the file names and storage location. Event data ----------------- It is recommended to make an incremental backup of this data.

  • Page 236: Backup Procedure For Video Data And Event Data

    Backup Procedure for Video Data and Event Data Back Up Recorded Video Data and Event Data. Estimate the total quantity of recorded video data for backup. The video data quantity per day can be calculated as: Image file size per frame x Frame rate x Number of Camera Servers x Recording time (seconds) per day.

  • Page 237: Restoration Procedure, Restore Data From Backup For Data Protection

    Restore the VK-64/VK-16’s configuration file to the former location. The default location is as follows: Configuration file path for OS other than Windows Vista <System Drive>: \Documents and Settings\All Users\Application Data\Canon\ WebView\NVR\ Configuration file path for Windows Vista <System Drive>:\ProgramData\Canon\WebView\NVR\ Restore the recorded video data file to the former location.

  • Page 238: Restore Data From Backup For Data Archiving

    Restore the VK-64/VK-16’s configuration file to the former location. The default location is as follows: Configuration file path for OS other than Windows Vista <System Drive>: \Documents and Settings\All Users\Application Data \Canon\ WebView\NVR\ Configuration file path for Windows Vista <System Drive>:\ProgramData\Canon\WebView\NVR\ Uncheck the Maximum retained history option in the Storage Server Configuration window.

  • Page 239

    Restoration Procedure ● Notes on Restoring Data from Backup for Data Archiving When restoring the configuration file, also the old recording setting information is restored as well. After restoration, the PC may start recording video according to the old recording schedule. If you do not want to record video, delete the recording schedules after restoration.

  • Page 240: Examples, Configuration 1: Backup For Data Protection 1, Configuration 2: Backup For Data Protection 2

    Examples Configuration 1: Backup for Data Protection 1 Premise 5 units of VB-C50i Recording condition Frame rate is 1 fps (one frame per second), Camera Server video quality is 50, resolution is 320x240, the size for one image data is 15 KB. The Maximum file size/duration option in the Storage Server Configuration window is set to six hours.

  • Page 241: Configuration 3: Backup For Data Archiving

    Examples Hardware requirement 12.5 GB per day x 30 days = 375 GB Hard disk capacity of around 450 GB is required. If the storage period of video data on the Storage Server is 30 days, and the required archive period is 180 days, an archive backup for 1-week data can be saved on 100-GB tape with an LTO drive (Ultrium).

  • Page 242

    Examples Configuration 4: Backup from Multiple Storage Servers (Backup for Data Protection) Premise 100 units of VB-C50i Recording condition Frame rate is 1 fps (one frame per second), Camera Server video quality is 50, resolution is 320x240, and the size for one image data is 15 KB. Twenty Camera Servers are registered in five Storage Servers to record video.

  • Page 243

    Chapter System Maintenance...

  • Page 244

    Chapter Overview This chapter describes about the version upgrade, reinstallation and restoration of the older version for VK-64/VK-16, and about the version upgrade of cameraÅfs firmware.

  • Page 245: Upgrade Vk-64/vk-16

    ● Upgrade from v1.1, 1.2, 1.3 and 1.4 Obtain the v2.0 upgrade program (free program). Available from Canon Web site. Back up the following folders that are in the Storage Servers of v1.1, v1.2, v1.3 and v1.4. Configuration file path for OS other than Windows Vista <Startup drive for OS>...

  • Page 246

    <Startup drive for OS>:\Documents and Settings\All Users\Application Data\ Canon\WebView\NVR <All drives>:\WebView-NVR" For Windows Vista <Startup drive for OS>:\ProgramData\Canon\Webview\NVR <All drives>:\WebView-NVR" Uninstall VK-Lite in Add or Remove Programs in Control Panel (Uninstall a program or Programs and Features in Windows Vista).

  • Page 247: Reinstall Vk-64/vk-16, When You Have The Released Version

    Uninstall v2.0. Install the previous version. Obtain the v2.0 upgrade program (free program). Available from Canon Web site. Execute the v2.0 upgrade program. When You Want to Perform the Full New Installation If you have removed the application from Programs and Features in the Control Panel, the application folder, including its setting files and recorded data, remains undeleted.

  • Page 248: Procedure For Restoring Previous Version, Required Media And Data

    Required Media and Data Make sure that you have the installation CD, patch installer and backed-up data for the previous version. Delete Canon Network Video Recorder VK Series v2.0 from Add or Remove Programs in Control Panel. Delete the following folders.

  • Page 249: Camera Server Maintenance, Procedure For Updating Camera Firmware

    Camera Server Maintenance The information about the latest firmware and backup/restore tools can be obtained on Canon Web site. Procedure for Updating Camera Firmware When updating firmware, use proper tools for each model. Obtain the latest firmware including the firmware update tool as well as backup and restore tools for configured values.

  • Page 251

    Chapter Troubleshooting...

  • Page 252

    Chapter Overview This chapter explains the chart of countermeasures against failures, measures to be taken when a trouble occurs (troubleshooting), error messages, and log files.

  • Page 253: Troubleshooting For Recording

    Troubleshooting for Recording When a recording trouble occurs when playing back recorded vide data (e.g., data is not found), you can guess the cause by checking the Event Logs of the VK-64/VK-16 and Storage Server Log (re_log) . Cause Countermeasure Event Storage Server Connection to...

  • Page 254: Vk Troubleshooting, Viewing Screen And Video Windows

    VK Troubleshooting Viewing Screen and Video Windows This section describes how to solve problems that may occur when you are using VK- 64/VK-16. Some of the thumbnails are not showing in the Camera Selection Area. Situation You do not have enough thumbnails on display to make the scrollbar appear, but some of the thumbnails that were displayed before are no longer shown.

  • Page 255

    VK Troubleshooting Live and recorded video is not good quality (this does not relate to Resolution). Situation In a Video Window, the live video quality is lower than that of another Video Window and recorded video (when you play back video) is also not good quality.

  • Page 256

    VK Troubleshooting Cannot log into a Storage Server from a Viewer. Situation You cannot log into a Storage Server from a Viewer. Solution Check the following: • The login user name and password are correct. • The network between the server and the Viewer has no problem. •...

  • Page 257: Timeline, Extract Video, Scheduling And Recording

    VK Troubleshooting Viewer operation seems to slow down. Situation Viewer operation slows down. Solution The performance of a Viewer depends largely on CPU specifications and graphics specifications of the PC on which the Viewer is installed. When Viewer operation slows down, try to reduce the number of Camera Servers to be displayed or decrease a live frame rate.

  • Page 258: Connection Problems

    VK Troubleshooting Cannot configure the Camera Server not to record. Situation You have attempted to modify the Camera Server and set Do not Record in the Edit Camera Server dialog. A message appears stating that the Camera Server is already set up without recording settings. Solution In the Camera Server list displayed on the Locations/Zones tab of the Storage and Camera Server Summary screen, the selected Camera Server...

  • Page 259: Configuration Problems, Upgrade Problems

    VK Troubleshooting Fails to connect to Storage Servers when switching to the Configuration and Preferences screen. Situation You have attempted to switch to the Configuration and Preferences screen and an error message appears stating a failure to connect to a particular Storage Server (name), although it can still connect to the Master Storage Server.

  • Page 260: Message List, Operation Messages And Error Messages

    Messages List Operation Messages and Error Messages Error messages and operation messages displayed during normal recording and operation of VK-64/VK-16 are shown below. Video Windows Error Messages Messages Cause Video window Connecting to camera. The viewer is in the process of connecting to the camera.

  • Page 261

    Messages List Storage Server Configuration Error Messages Messages Cause Login settings This account does not have the You logged in using an account that right to logon as services.\nPlease does not have administrator check the rights by the “Local privileges. Security Policy Editor”...

  • Page 262

    Messages List Messages Cause Event Specify the password using 1 - 20 The password was out of the valid notification characters. number of characters range (This includes when the password was not entered). The password contains an invalid An invalid character was entered in the password.

  • Page 263

    Messages List Messages Cause Configuration The host name of the proxy server The host name of an invalid proxy contains an invalid character. server was used. Specify the port of the proxy server The port number of an invalid proxy using a number in the range of 1 to server was used.

  • Page 264

    Messages List Messages Cause When exiting the An error occurred while writing the An error occurred while saving the application or user file user management information (the approving the users.txt file). change in all tabs When you change the retention period, The maximum retention period was the recorded video may be deleted.

  • Page 265

    Messages List Viewer Warning Messages Messages Cause Add Recording The audio transmission function of The audio transmission function of Schedule the camera is not effective. Please the camera is disabled. confirm the setting of the camera. A setup of the stream for recording You attempted to apply video is applied only to the JPEG recording stream settings to high rate...

  • Page 266

    Messages List Error Messages of Viewer The ‘ ’ part of the message differs depending on the situation. Messages Cause Starting the Connection to the Master Storage An attempt was made to start the Viewer Server failed. Check the settings Viewer, however a connection to the and try again.

  • Page 267

    Messages List Messages Cause Configuration The changes to the thumbnail, An attempt was made to save the and Preferences location and zone were not saved changes in the Camera Server list, because the Master Storage Server screen however another administrator has settings have been changed by conducted changes.

  • Page 268

    Messages List Messages Cause Adding/Editing a Delete the added zone before An attempt was made to delete the Location and deleting the location. location for which a zone has been Zone added. Select a location. An attempt was made to add a zone while the location has not been registered.

  • Page 269

    Messages List Messages Cause Adding a The host name specified in An attempt was made to connect to Camera Server “Storage Server Configuration” is the Storage Server with an invalid host name/IP address. invalid. Check the host name or IP address.

  • Page 270

    Messages List Messages Cause Recording The schedule for the following The Recording Schedules window Schedule camera is not created because the was dragged in order to add multiple specified time frame has already recording schedules, however the been configured for another camera server for which a schedule schedule.

  • Page 271

    Messages List Messages Cause Viewing Screen The following layout has been There is a layout that can only be deleted from the layout sequence.: seen while the layout sequence is being executed, and the user has the ‘Layout name’ Press OK to continue the layout right to edit the layout sequence.

  • Page 272

    Could not connect to the camera server. Check the entered server. information. ‘Communication Error Messages - Details’ You attempted to register a VB-C300 The storage server of this version does not support the specified or VB-C60 with an older version of camera. the Storage Server.

  • Page 273

    Messages List Messages Cause Add/Edit Camera The connection to the camera An error relating to the camera server Server dialog, server has been disconnected. connection occurred. Add/Edit Recording An error relating to the camera An unknown error relating to the Schedule dialog, server connection occurred.

  • Page 274

    Messages List Messages Cause Camera An error occurred while saving the An attempt was made to save the Summary settings in the Master Storage settings, however, saving the Master window Server. Storage Server settings failed. Connect to The host name of the Master An attempt was made to connect with Master Storage Storage Server is invalid.

  • Page 275

    Messages List Messages Cause Normal or The recording settings of the An error occurred while connecting to Special Day camera server cannot be configured the Storage Server, when the Normal Schedule for this Storage Server ‘Storage or Special Day Schedule window is window and Server name’.

  • Page 276

    Messages List Messages Cause Organize The folder name of the layout An attempt was made to change the Layouts & cannot be changed. ‘Folder name’ name of a folder to a name that is already being used. Layout already exists. Sequences dialog A layout with the same name is...

  • Page 277: Vk-64/vk-16 Recording Engine Logs

    Messages List VK-64/VK-16 Recording Engine Logs A list of messages shown in the Storage Server log file “nvr_re_log_<N>.txt” (<N> is either 0 or 1) is shown below. These messages are generated by the recording engine (Win32 service) that runs as part of a Storage Server. Messages Cause Action...

  • Page 278

    Messages List Messages Cause Action POP password error: 0 When sending E-mail, the Check the Storage Server POP response: <pop password entered for the POP configuration to see if the response> entered password is correct. server could not be verified. Error resolving name for When sending E-mail, the Refer to the corresponding...

  • Page 279

    Messages List Messages Cause Action Error writing frame for Cannot write data in the hard Check to ensure that the camera <camera>: disk. specified drive is not configured as read-only. In addition, ensure <error message> that all directories in this path are writable.

  • Page 280

    Messages List Messages Cause Action Failed to write camera Cannot overwrite the camera Check to ensure that you have configuration file server configuration file. The the write privilege for the setting changes conducted after LocalSystem account in the VK- the recording engine started 64/VK-16 configuration cannot be saved.

  • Page 281: Access Engine Log, Vk-64/vk-16 Viewer Logs

    Messages List Access Engine Log A list of messages shown in the Storage Server log file “nvr_ae_log_<N>.txt” (<N> is either 0 or 1) is shown below. These messages are generated by the access engine (Win32 service) that runs as part of a Storage Server. Messages Cause Action...

  • Page 282: Log Storage Destination, A List Of Error Codes In Log File

    The Storage Server logs are stored in the following folder in the PC where the Storage Server is installed. <System drive>:\Documents and Settings\All Users\Application Data\Canon \WebView\NVR\logs\ The Apache logs used by the Storage Server are stored in the following Storage Server installed folder.

  • Page 283

    Messages List Codes Error Messages Description 10054 An existing connection was forcibly The connection is disconnected by the closed by the remote host. camera server due to camera server restart or other cause. This may occur when the camera server is restarted using the restart button on the configuration page on the software-side.

  • Page 284

    Messages List ● A List of SMTP Error Codes Codes Error Messages Description <domain> Service not available, closing The communication is terminated transmission channel because the mail server stopped. Requested mail action not taken: The requested mail process was not mailbox unavailable executed because the mailbox is not available.

  • Page 285

    Messages List ● A List of HTTP Error Codes Codes Error Messages Description Bad Request When more than 4 Storage Servers are connected when a Sony camera is used. This is recorded when the operation mode of the camera server is mpeg4. Unauthorized The user authentication or password for connecting to the camera server is...

  • Page 286

    Messages List ● A List of wininet Error Codes Codes Error Messages Description 12002 The request has timed out. A request timeout occurred. It indicates that connection or request transmission failed. 12005 The URL is invalid. The URL is incorrect (Normally, this does not occur, however, it may occur when an attempt is made to connect to an unsupported camera server)

  • Page 287: Vk Event Information

    Messages List VK Event Information Event type Displayed Messages Starting or stopping the recording engine Start (on)/Stop (off) Recording engine {status} User logon User {user name} logon Sensor on/off The sensor {sensor name} is {status}. Motion detection on/off The motion detection is {status}. Starting or stopping recording Start (on)/Stop (off) Stop recording...

  • Page 288

    Messages List Event type Displayed Messages Changing the recording frame rate Valid recording rate ({recording rate before change} ➝ {recording rate after change} %) “Recording rate” is the ratio of received images that are actually being recorded. If the rate is 100%, then all received images are recorded.

  • Page 289

    Messages List Error Number: Error Description Cause Error Number: Error Description Cause HT401: Account restriction The user authentication or password for connecting to the camera server is incorrect. Check to ensure that it is not an on/off event. HT403: IP address restriction Cannot connect due to the IP address restriction on the camera server side.

  • Page 291

    Appendix...

  • Page 292: Camera Server Control

    Camera Server Control The following figure shows the order of priority for Camera Server control. Strong Application Panorama Creation Tool WebView Admin Viewer/NC Viewer (Administrator)/VB-C60 Admin Viewer Motion Detection Settings Tool (VB-C60/VB-C50i Series VB Administration Tool) VB-C60 Admin Viewer (Registered User) VK-64/VK-16 Storage Server (when a preset is specified for sensor recording) Motion Detection Module (VB-C60/VB-C50 Series) Operating the Camera Server in the VK-64/VK-16 settings window...

  • Page 293: Hard Disk, Lifetime Of Hard Disk, Raid Reconfiguration

    Hard Disk Lifetime of Hard Disk A hard disk is a storage device that works physically, and has a limited lifetime. It is a kind of consumables. It is said that the average lifetime of a RAID system composed of SCSI hard disks is three years.

  • Page 294

    Hard Disk ● Configuration for Reducing Rebuilding Time As described in the preceding section, it is important to shorten rebuilding time as far as possible. You can reduce rebuilding time by configuring hard disks as follows: For example, when you create two configurations including three 146GB hard disks and a hot- spare, instead of creating one configuration (900GB) including three 300GB hard disks and a hot-spare, rebuilding requires less time and risks are reduced.

  • Page 295: How To Check Software Version, Storage Server Configuration Tool, Vk Viewer

    How To Check Software Version Follow the procedure below to check the version of the software. Storage Server Configuration tool 1. Open the Storage Server Configuration dialog. 2. Right-click the title bar of the dialog and select About Storage Server Configuration. 3.

  • Page 296: Functional Limitations On Mpeg-4

    Functional Limitations on MPEG-4 VB-C60 supports MPEG-4 format video in addition to JPEG format video. However, this are several functional limitations as follows. ● Live Viewing The following video window settings become disabled, and the frame rate setting of the camera takes effect.

  • Page 297: Index

    Index Cameras for Viewing ......186 Camera Thumbnails ........186 Add Camera Server.......93 Location, Zone drop-down menu.....187 Add Camera Server dialog ....93 Locations and Zones .......187 Camera Server Control .......292 Add Schedule Item dialog ....111 Communication Mechanism ....20 Additional Options ........117 Configuration and Preferences screen..81 Continuous recording ......123 Configuration Files ......233 Exposure Compensation.

  • Page 298

    Index Operational Guideline......223 Event Recording........225 Installation ..........43 Live-View Frame Rate Adjustment..223 Recording Frame Rate Adjustment ..224 Preparation and Precaution.......48 Operation and Management....219 Reinstalling..........247 Restore Previous Version......248 Upgrade from Previous Version ....47 Pan, Tilt, Zoom ........194 Preparation Flow ........16 Layouts..........172 Preset Tour..........138 Optional Layout Menu ......172 Personal Layouts........172 Shared Layouts ........172...

  • Page 299: Table Of Contents

    Index Storage Server ........49, 88 Add ............88 Delete ............90 Upgrade.........47, 245 Edit ............89 Camera Firmware........249 Health Check...........221 from Previous Versions .....47, 245 How to Start-Up.........51 User Management.........72 Performance..........36 Administrator ..........72 Storage Server Configuration tool ...295 User Authentication ........74 Storage Server Configuration dialog ..51 Event Notification Tab ......54, 70 Events Tab ..........53, 68 Video Data........231, 234...

  • Page 300

    Index Viewer Shade Comtrol ......202 VK Event Information ......287 VK Events..........221 VK Viewer..........77 VK-Lite...........39...

  • Page 302

    6 Roundwood Avenue, Stockley Park, Uxbridge One Canon Plaza Lake Success, NY 11042-1198 Middlesex, UB11 1JA, United Kingdom CANON COMMUNICATION & IMAGE FRANCE If you have any questions, call the Canon 12 Rue De L'lndustrie, 92414 Corbevoie, Cedex, U.S.A. Information Center toll-free at 1-800- Fance 828-4040 (U.S.A.

Comments to this Manuals

Symbols: 0
Latest comments: