Page 1: Network Camera

NETWORK CAMERA Operation Guide VB-C500VD VB-C500D Be sure to read Start Guide and this Operation Guide before using the network camera.
Page 2: Introduction

When using VB-C500VD/VB-C500D (for video or audio recording), it is the responsibility of the users to take all care to protect privacy and avoid any violation of publicity rights. Canon shall have no liability whatsoever in this regard.
Page 3: Trademark Notice

Malfunction, failure of VK-Lite or other factors may cause problems, such as recording failure, recorded data corruption or loss. Canon shall have no liability whatsoever for any loss or damages incurred by the user as a result of such problems.
Page 4: Open Source Software

PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND ADDITIONAL LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE HTTP://WWW.MPEGLA.COM. "This product is licensed under AT&T patents for the MPEG-4 standard and may be used for encoding MPEG-4 compliant video and/or decoding MPEG-4 compliant video that was encoded only (1) for a personal and non-commercial purpose or (2) by a video provider licensed under the AT&T patents to provide MPEG-4 compliant video.
Page 5: Table Of Contents

Accessing the Top Page of the Camera ............x Accessing the Setting Menu ................xi Accessing Sample Pages ................. xi Accessing VB-C500 Viewer ................xii User Authentication when Accessing the Setting Menu or Admin Viewer ..xiii Chapter 1 Detailed Settings Setting Menu ..................1-2 Accessing the Setting Menu ..............
Page 6

Viewing Logs ....................2-19 Chapter 3 VB-C500 Viewer Overview of VB-C500 Viewer .............. 3-2 Major Differences Between Admin Viewer and VB Viewer ......3-2 User Authorities and Camera Control Privileges ........... 3-3 Launching VB-C500 Viewer ..............3-6 Launching VB-C500 Viewer ................3-6 Shutting Down VB-C500 Viewer ..............
Page 7

VB Viewer Parameters ..................4-9 Distributing Video Using a Browser Only ........... 4-11 Displaying Live Video at the Time of Access as a Still Image ..... 4-11 Example of Image Distribution Using One Global Address ....4-12 Distributing Still Images to Mobile Phones ......... 4-13 Overwriting a Sample Page .................
Page 8: How To Read This Document

The Start Guide comes with the VB-C500VD/VB-C500D. In this manual, items that should be referenced in the Start Guide are described as follows. See "Features of VB-C500VD/VB-C500D" ( Start Guide).
Page 9: Icons Used In This Document

How to Read This Document Icons Used in This Document This document uses the following icons to indicate particularly important information the user should read. Icon Meaning Inappropriate handling against the instruction accompanied by this Caution icon may result in property damage. Be sure to observe these precautions.
Page 10: Top Page Of The Camera

From the top page of the camera, you can access VB-C500 Viewer for displaying video and the Setting Menu that lets you specify detailed settings of the VB-C500VD/VB-C500D. If you are accessing the camera for the first time, see the Start Guide bundled with the camera. Note This document explains relevant operations based on the IP address 192.168.100.1...
Page 11: Accessing The Setting Menu

Menu. For details on the Setting Menu, see "Detailed Settings" in "Chapter 1 Setting Menu" P. 1-2). Accessing Sample Pages To access a sample page, click (3). One of three sample pages, each showing a still image, video or image for mobile phone, can be displayed.
Page 12: Accessing Vb-c500 Viewer

Top Page of the Camera For specific ways in which you can utilize the sample pages, see "Chapter 4 Creating Web Pages for Video Distribution" ( P. 4-2). Accessing VB-C500 Viewer Select [Admin Viewer] or [VB Viewer] from the (4) [VB-C500 Viewer] links to access VB-C500 Viewer.
Page 13: User Authentication When Accessing The Setting Menu Or Admin Viewer

• If the sample pages ( P. 4-4) must be deleted for security reasons, access the file found at the following path via FTP and back up a copy of the file to a PC, etc., before deleting the sample pages.
Page 14

See "Initializing with the Reset Switch on the Camera" ( P. 5-21). Take note, however, that this will reset all settings of the camera, except for time and date, to their factory settings. For details on VB-C500 Viewer and user types, see "VB-C500 Viewer" in "Chapter 3 Overview of VB-C500 Viewer"...
Page 15: Detailed Settings

Detailed Settings The following explains the detailed settings on network connection, camera control, date & time, access control, etc.
Page 16: Setting Menu

Setting Menu You can move to each setting page from the Setting Menu to set various items regarding the camera. Items that can be set on each setting page are explained below. See each reference page for details. Setting Menu...
Page 17

Once this button is clicked, this warning dialog box will no longer appear. If the dialog box appears and pop-up is blocked when accessing [HELP] of each setting page or [View Log Events] or [View Current Settings] on the maintenance page, enable...
Page 18: Accessing The Setting Menu

The various settings of the VB-C500VD/VB-C500D are specified by accessing the camera in the web browser. First, access the top page ( P. x). For entry of the user name and password, see "User Authentication when Accessing the Setting Menu or Admin Viewer" ( P. xiii).
Page 19: Items Common To All Setting Pages

The items whose setting will become effective only after the camera is rebooted are accompanied by an orange icon. If any item accompanied by an orange icon is changed, the [Apply] button shown on the top right of each setting page changes to [Apply and reboot].
Page 20

Accessing the Setting Menu Returning to the Setting Menu To return to the Setting Menu from each setting page, click the [Settings menu] button on the top right of the setting page. Note Be sure to change the settings of each camera within one setting page.
Page 21: Setting The Administrator Password, Lan, Ipv6, Dns, Etc. (network)

If you have forgotten the Administrator password, press the reset switch to initialize the settings. See "Initializing with the Reset Switch on the Camera" ( P. 5-21). Take note, however, that this will reset all settings of the camera, except for time and date, to their factory settings.
Page 22

If [Manual] was selected in (1), enter the subnet mask specified for each network. (4) [Default Gateway Address] Enter an appropriate value if [Manual] was selected in (1). Be sure to set the default gateway address when connecting the camera to a subnet different from that of the viewer.
Page 23

If any of the [IP Address], [Subnet Mask] and [Default Gateway Address] settings is wrong, network access may be disabled. In this case, use VB Initial Setting Tool Ver. 5.0.1 to set the address again. See "Perform Initial Setting of the Camera" ( Start Guide).
Page 24

Select [Enable] and enter the host name. The host name can be registered in the name server. You can use up to 63 (single-byte) characters including A to Z, a to z, 0 to 9, "-" (hyphen), "_" (underber) and "." (period).
Page 25

Setting the Administrator Password, LAN, IPv6, DNS, etc. (Network) (4) [Administration Function Name] Set the camera name used for administration. The set name can be referenced by the SNMP Manager. If this field is left blank, "VB-C500VD" is used by default when the connected camera is VB-C500VD, and "VB-C500D"...
Page 26: Setting The Date And Time (date And Time)

Set the following items according to the selection for [Setting Method] made in (1). [Set manually] You can set a desired date and time. Enter the date in the order of <year/month/day> and time in the order of <hours:minutes:second> in the 24-hour format. (Two digits each for month, day, and hour.)
Page 27

Setting the Date and Time (Date and Time) Example: To specify August 23, 2008 1:23:04 pm, enter "2008/08/23" and "13:23:04." [Synchronize with NTP server] The camera will synchronize with that time of the NTP server. Enter the IP address of the NTP server. [Synchronize with NTP broadcast] The camera will synchronize with the NTP broadcast time.
Page 28: Setting The Camera Control And External Device Name (camera)

Set the external input device name and external output device name. Camera Name [Camera Name] Be sure to enter the camera name using up to 15 ASCII characters (space or printable characters). If you are using an optional recording software (VK-64/VK-16 or bundled VK-Lite), the camera name set here will be shown when the camera is registered.
Page 29

Set the maximum slow shutter time to be used in the auto exposure mode when capturing video in a dark place. Select [Disable], [1/15] or [1/8]. The longer the shutter time, the more likely a residual image generates when a moving subject is captured. Accordingly, select an appropriate time according to the capture condition.
Page 30: Camera Control

Set the time in seconds needed to make judgment on day/night mode switching. Select [5], [10], [20], [30] or [60]. If the brightness remains above or below the level set in (2) for the number of seconds set above, the day mode and night mode will switch.
Page 31

Setting the Camera Control and External Device Name (Camera) Note If you want to set [Auto] for [Day/Night], conduct a thorough operation test and check the effectiveness of the setting beforehand. If [Auto] is selected under [Day/Night], set [Auto], [ Auto (Flickerless)], or [Auto (Shutter- priority AE)] under [Exposure] on VB-C500 Viewer ( P.
Page 32: Setting The Image Size, Quality, Frame Rate, On-screen Display Of Date And Time, Etc. (video)

30 frames/sec. Enter a desired value from 0.1 up to 30.0. (4) [Image Size: Upload] Select [160 x 120], [320 x 240] or [640 x 480] for the image size of transmitted image using the upload function. For details of upload settings, see "Setting HTTP/FTP Upload and E-mail Notification (Upload)"...
Page 33

(3) [Capture Frame Rate] Select [10], [15] or [30] (fps) as the capture frame rate. Note If a higher video size or quality is set, the data size per frame will increase and the network load will increase. JPEG : The frame rate may drop.
Page 34

Setting the Image Size, Quality, Frame Rate, On-Screen Display of Date and Time, etc. (Video) On-Screen Display (1) [Date display] Select whether or not to display the date on the image. Date information is superimposed on the image when [Enable] is selected. (2) [Position of date display] Select the position to display date information from [Upper left], [Upper right], [Lower left], or [Lower right].
Page 35

[White]. (11)[Color depth of text and outline] Select the color depth of the text and outline to superimpose on the image from [Fill text and outline], [Make text only transparent], [Make text only translucent], or [Make text and outline translucent].
Page 36: Setting Http/ftp Upload And E-mail Notification (upload)

[320 x 240] or less under [Image Size: Upload] ( P. 1-18) If the camera is set to perform upload or e-mail notification continuously, not all video or e- mail may be sent according to the image size and network condition until the server. In this case, an event log message is displayed.
Page 37

Enter the URI to upload to (using up to 255 characters). (3) [User Name], [Password] Enter the user name and password required for authentication. (4) [Proxy Server] Enter the host name or IP address of the proxy server (using up to 63 characters). 1-23...
Page 38: Ftp Upload

Enter the user name and password required for authentication. (4) [PASV Mode] Select [Enable] or [Disable] for the PASV mode when uploading via FTP. (5) [File Upload Path] Enter the path to the folder to upload the image file to (using up to 255 characters). 1-24...
Page 39

0 to 9999. [Subdirectory Name to Create], [File Name to Create] If File Naming is set to [User Setting], enter the subdirectory name to be created as well as the name of the created file (using up to 127 characters).
Page 40

Select [Text only] or [Text with image] as the content of notification. (2) [Mail Server Name] Enter the host name or IP address of the SMTP server (using up to 63 characters). (3) [Mail Server Port] Enter the port number of the SMTP server (default = [25]).
Page 41

Enter the subject of the e-mail to be sent (using up to 31 characters). (8) [Message Body] Enter the message (text) of the e-mail to be sent (using up to 255 characters). The test can be entered by parameters having "%" characters ( P.
Page 42: Setting The Image Server, Audio Server And Http Server (server)

(2) [Camera Control Queue Length] Set the maximum queue length of requests for the camera control privilege from clients. The maximum number is 30. Enter an integer from 0 to 30. If 0 is set, camera control is prohibited except by the Administrator.
Page 43

(5) [Output Volume] Set the volume of output sound in a range of 1 to 100. The greater the value, the larger the output volume becomes. (6) [Echo Canceller] If [Enable] is selected, echo between the microphone and speaker is suppressed.
Page 44

Switch [Line In] and [Microphone In] on each setting page according to the specification of the microphone ( P. 1-29). If a wrong input is used, the camera or microphone may be damaged. Be sure to set the correct input. Note The volume, sound quality, etc., may change depending on the characteristics of the...
Page 45: Http Server

(2) [Global Address for the Web Page] If a fixed global address is assigned to the camera using the NAT function of the router P. 4-12), set the global address and port number here. If [IP Address] is selected, enter the specified IP address in the [IP Address] field.
Page 46: Setting The Image Buffer, Motion Detection, Audio Playback And Interval Timer (event)

Set the audio file to be registered as a sound playback. Image Buffer (1) [Frame Rate] Set the frame rate that applies when image is temporarily saved in the image buffer when an event occurs. (2) [Pre-event Buffer (number of image frames)] Set the number of images to be buffered before the event.
Page 47: Motion Detection

Admin Viewer. (2) [ON Event Operation] Select the operation to be performed upon an ON event. If [Enable] is selected, (5), "Upload" and (6), "E-mail Notification" are displayed. When the mode changes to [Detected] (ON event), the process set in (5) or (6) is performed.
Page 48

Select the audio to be played. For registration of sound clip, see "Sound Clip Upload" P. 1-36). [Volume (10) Select the volume of sound clip using an integer of 1 to 100. The greater the value, the larger the volume becomes. Note The motion detection function cannot be interlocked with external device output. However, interlocking is possible if the optional recording software VK-64/VK-16 is used.
Page 49

Select the audio to be played. For registration of sound clip, see "Sound Clip Upload" P. 1-36). (9) [Volume] Select the volume of sound clip using an integer of 1 to 100. The greater the value, the larger the volume becomes. 1-35...
Page 50

Interval," (3), "Upload" and (4), "E-mail Notification" are displayed. (2) [Interval of the Timer] Select a desired timer interval from the pull-down menu in a range of [1 sec.] to [24 hours]. (3) [Upload] Select the upload operation. If [Enable] is selected, upload is performed at the specified intervals.
Page 51: Setting User Access Privileges (access Control)

Enter the user name and password and then click [Add]. The authorized user will be added to the user list. The user name can consist of up to eight (single-byte) characters of A to Z, a to z, 0 to 9, "-" (hyphen) and "_" (underber).
Page 52

A list of hosts from which access is permitted and restricted is shown. (2) [Apply the list to HTTP Server] If [Yes] is selected, the host list is applied to HTTP server access. Not only access from various viewers, but access to the top page and setting pages is also limited.
Page 53

"addr" conforms to the standard IP address format. "addr" and "addr2" give a range of IP addresses, and if IP address A is addr or larger but addr2 or smaller, A is included in the range of addr to addr2. addr2 can be omitted, in which case value of addr2 becomes the same as that of addr.
Page 54

Example 2. Prohibit access from hosts in a given range !172.20.0.0-172.20.0.20 Access from the hosts whose address is in a range of 172.20.0.0 to 172.20.0.20 is prohibited. Example 3. Permit access from hosts in a given range and prohibit access from all other hosts 172.20.0.10-172.20.0.12 !0.0.0.0-255.255.255.0 Access is permitted only from the hosts whose address is in a range of 172.20.0.10 to...
Page 55: Ipsec Settings (ipsec)

If [AH] is selected, enter only the setting items relating to AH. If [ESP and AH] is selected, enter all setting items. (6) [Security Gateway Address (IPv4/IPv6)] If the IPsec operation mode was set to [Tunnel Mode] in (2), set the IP address of the security gateway. (7) [Destination Prefix Length] This setting is required only when the IPsec operation mode was set to [Tunnel Mode] in (2).
Page 56

(10) [SA ESP Encryption key (outbound)] Set the SA encryption key for outbound . If [AES], [3DES] or [DES] was selected in (8), set a 128-bit, 192-bit or 64-bit hexadecimal, respectively. [This item need not be set if [NULL] was selected.
Page 57

(15) [SA ESP SPI (inbound)] Set the SA SPI value for inbound. Set a desired value in a range of 256 to 4294967295. Since this setting is used as an ID for identifying the SA, be careful not to specify an inbound SPI whose value is already used the SPI for other ESP.
Page 58

(20) [SA AH SPI (inbound)] Set the SA SPI value for inbound. Set a desired value in a range of 256 to 4294967295. Since this setting is used as an ID for identifying the SA, be careful not to specify an inbound SPI whose value is already used the SPI for other AH.
Page 59: Setting The Items Requiring Rebooting (reboot Item)

Setting the Items Requiring Rebooting (Reboot Item) The following items that require rebooting, if changed, are gathered here. LAN, IPv6, Installation Conditions, MPEG-4, HTTP Server (1) [LAN] IP address and other settings required for LAN Connection ( P. 1-8) (2) [IPv6] Settings relating to use of IPv6 ( P.
Page 60

To apply the new setting, click [OK]. Depending on the new setting, it may not be possible to connect to the camera again after rebooting. In this case, a candidate URI is displayed as shown below, if available, to facilitate reconnection to the camera.
Page 61: Viewing Event Logs And Current Settings, And Performing Maintenance (maintenance)

It is recommended that you write down the current settings before restoring the factory settings using [Restore Settings] ( P. 5-20). Although the camera can also be reset to the initial state using the reset switch, take note that the reset switch initializes all settings ( P. 5-21).
Page 62

Viewing Event Logs and Current Settings, and Performing Maintenance (Maintenance) 1-48...
Page 63: Vbadmin Tools

VBAdmin Tools How to set the camera using VBAdmin Tools is explained. You can set the motion detection, view logs, and start Admin Viewer. Set each item after specifying the necessary detailed settings according to Chapter 1.
Page 64: Overview Of Vbadmin Tools

VBAdmin Tools ( P. 2-4) This is the main panel for VBAdmin Tools. You can start each tool from this panel. First, install VBAdmin Tools. See "Install the Necessary Software" ( Start Guide).
Page 65: Log Viewer

Panel, a "." is always used for decimal points in numbers. Dates are displayed in "YYYY/MM/ DD" or "MM/DD" format, and time in "HH:MM:SS" format. * Y, M, D, H, M, and S represent year, month, day, hour, minute, and second respectively.
Page 66: Launching Vbadmin Tools

Starting from the Desktop Icon Or starting from the [Start] menu 2. The dialog box for specifying the camera to connect to appears. To use VBAdmin Tools, you must connect to the camera first. Enter each item and then click [OK]. (1)Host name ( P.
Page 67

If this check box is cleared, connection will be made in the PORT mode. 3. VBAdmin Tools launches. You can click the button for each of the three tools to launch [Motion Detection Setting Tool], [Log Viewer] or [Admin Viewer].
Page 68

Launching VBAdmin Tools If the connection has been cut off, etc., select [Connect] from [File] in the menu bar to open the [Connection settings] dialog box. Note Notes on Use with Windows Vista/XP If the [Windows Security Alert] dialog box appeared, click [Unblock].
Page 69: Motion Detection Setting Tool

This tool is used to set the motion detection function that performs upload, notifies the viewer, records a log, etc., if a change has occurred in the captured image due to movement of a subject. You can set the position and size of the motion detection area, detection judgment conditions, etc., while checking the image on the camera.
Page 70

(2) [Save Motion Detection Settings] button Clicking this button saves the motion detection setting edited by this tool. If you have set motion detection, be sure to save the settings using [Save Motion Detection Settings]. (3) Live mode tab (Live/Record) •...
Page 71

Setting Tool (Live Mode)") ( P. 2-8). Set motion detection in the Settings tab on the right side of the screen. The Settings tab has two tabs: [Camera] and [Area]. 2. Set the frame rate for motion detection ([Camera] tab, P.
Page 72: Setting Motion Detection

Motion Detection function • When setting this function, confirm that detection will actually be performed correctly. • If the subject is moving fast or the entire image is dark, motion detection may not operate correctly. • If a change occurs due to light, wind, etc., false detection may occur.
Page 73

3. Set the motion detection area ([Area] tab). Up to four motion detection areas can be created, where the frame of each area can be resized/moved by dragging. To resize the frame, drag " " at four corners/on four sides. To move the frame, drag a point inside the frame.
Page 74

[Duration]. Normally [Duration] is fixed to [0.2]. If the [Detailed Settings] check box is selected, however, you can set a desired value in a range of 0 to 5 seconds by directly entering a value or dragging the slide bar.
Page 75

The selected detection area frame is shown by blue solid lines. By setting the Selected areta to [Not specified], you can show the detection statuses for all motion detection areas at once. Clicking a point in the viewer where no area frame is set has the same effect.
Page 76

Motion Detection Setting Tool The status of the detection in peak block view and [Display motion detection status of the camera] in this tool may not match the actual motion detection status of the camera. When the motion detection function of the camera is enabled, the video frame rate may drop compared to when the function is disabled.
Page 77

[Detected] and a peak block is displayed. Even when the specified size becomes no longer met in the [Detected] mode where a peak block is still displayed, the [Detected] mode will be maintained for the specified duration.
Page 78

Video recording options dialog box (1)[Maximum recording time] Set the maximum recording time. Set a desired value in a range of 60 to 300 seconds. (2)[Self-timer] Set the time after clicking the Rec.Start button when recording will be started. Set a desired value in a range of 0 to 30 seconds.
Page 79

Motion Detection Setting Tool 3. Adjust the motion detection sensitivity in the [Area] tab while checking the video in the [Video] tab. (1)List of recorded video A list of recorded video is shown. (2)[Delete] button Clicking this button deletes the video selected from the list of recorded videos.
Page 80: Log Viewer

This viewer lets you view the operating condition log of the camera. Log Viewer only has a log viewing function and logs cannot be deleted. Logs are saved by selecting [Save] from [File] in the menu bar. Logs can be saved in the text format.
Page 81: Viewing Logs

You can save the displayed log to a file or view a log file saved before. How to Save Select [Save] from [File] in the menu bar. How to View Select [Open] from [File] in the menu bar and then select the log file you want to view. 2-19...
Page 82

You can copy the displayed log or search logs. How to Copy Click to select the log you want to copy, and then select [Copy] from [Edit] in the menu bar. How to Search 1. Select [Search] from [Edit] in the menu bar.
Page 83

To cancel filtering, click [Cancel]. [Log type] Select the [Specify type] or [Specify code] check box to filter logs by type. If you don't want to filter logs by type, select [Not specified]. Logs without log code are shown with [Not Specified] selected, when [Show All Logs] is selected from [View] in the menu bar.
Page 84

Log Viewer [Date and Time] [Specify start date & time] When this check box is selected and a date and time is entered, logs generated on or after the specified date and time are displayed. [Specify end date & time] When this check box is selected and a date and time is entered, logs generated on or before the specified date and time are displayed.
Page 85: Vb-c500 Viewer

VB-C500 Viewer The following explains VB-C500 Viewer that lets you access the camera using a web browser to display live video, zoom of the camera, control the exposure, control the night mode, adjust the white balance, and control the smart shade control function,...
Page 86: Overview Of Vb-c500 Viewer

Overview of VB-C500 Viewer VB-C500 Viewer is a viewer that lets you access the network camera VB-C500VD/VB-C500D via a web browser to display image and operate the camera via zoom control, etc. Two types of viewers, Admin Viewer and VB Viewer, are available for VB-C500 Viewer.
Page 87: User Authorities And Camera Control Privileges

(Can be changed) (Can be changed) changed) * Can be changed: The Administrator can change a given authority of an authorized user or guest user. The user can have four authorities including Privileged Camera Control, Camera Control, Image Distribution and Audio Distribution.
Page 88

This user can only perform zoom controls of the camera, backlight compensation, video display and audio distribution. The guest user can launch VB Viewer from the [VB Viewer] link on the top page. The Administrator can prevent all camera accesses by a guest user by disabling all authorities of the user.
Page 89

Administrator’s user name and the password in the dialog box. Image Distribution VB Viewer Changing video display size, reconnecting to the camera, pausing/resuming video * If the image distribution authority is disabled, the applicable user can no longer use VB Viewer.
Page 90: Launching Vb-c500 Viewer

The factory settings are as follows ( P. xiii): User name: root Password: camera The user name "root" is the Administrator account for the camera. * The password is "camera." Be sure to change them on the [Network] setting page ( P. 1-7).
Page 91: Shutting Down Vb-c500 Viewer

Connecting from VBAdmin Tools Only the Administrator can connect to this viewer. How to Launch 1. Launch VBAdmin Tools. For information on how to launch VBAdmin Tools, see "Launching VBAdmin Tools" ( P. 2-4) in "Chapter 2 VBAdmin Tools". 2. Click [Admin Viewer].
Page 92

Password: camera The user name "root" is the Administrator account for the camera. * The password is "camera." Be sure to change them on the [Network] setting page ( P. 1-7). 4. Admin Viewer launches in the web browser. Note If a wrong user name or password is entered, the camera cannot be connected.
Page 93: How To Operate Vb-c500 Viewer

How to Operate VB-C500 Viewer Display Screens of Admin Viewer The following gives an overview of the functions of buttons, boxes and other screen elements displayed when Admin Viewer is launched. (13) (14) (15) (16) (17) (10) (18) (11) (12)
Page 94

(8) Scroll bar for zoom This scroll bar is used to control the zoom ratio. You can zoom in (show a telephoto view) by moving the knob upward or zoom out (show a wide-angle view) by moving the knob downward.
Page 95: Display Screens Of Vb Viewer

(23) [Night Mode] You can switch the Day mode and Night mode. Display Screens of VB Viewer The following gives an overview of the functions of buttons, boxes and other screen elements displayed when VB Viewer is launched. (3) (4) (5)
Page 96

Clicking the button again cancels backlight compensation. (9) Control Privilege Status Indicator Whether or not the current client has the camera control privileges is shown in this area. (10)[Get Camera Control] button This button is used to obtain the camera control privileges.
Page 97: Obtaining The Camera Control Privilege

How to Operate VB-C500 Viewer Obtaining the Camera Control Privilege The camera cannot be controlled by multiple users at the same time. Only the user with the control privileges can control the camera. To perform zoom operations, implement backlight compensation or otherwise control the camera, you must obtain the control privileges first.
Page 98: How To Operate

Click the setting bar for zoom. The camera zoom ratio will change according to the relative vertical position of the clicked point. You can also operate the zoom by clicking the icons at the top and bottom of the zoom setting bar.
Page 99: Setting Video And Audio

Admin Viewer VB Viewer Setting Video and Audio You can change the video capture size, change the video display screen, show video in the full- screen mode, pause video, reconnect the camera and set audio reception. Admin Viewer VB Viewer...
Page 100

When the viewer is launched, the video display size becomes [320x240]. Viewing Video in the Full-screen Mode (Admin Viewer Only) You can show video over the entire display. Click this button, and a new window will open to show video in the full-screen mode.
Page 101

4. Enter a file name and save the image. * Although the sample screen is that of Admin Viewer, you can also save the image in VB Viewer using the same operation. When the video is paused, functions others than Video Display Size, the Pause/Resume button, the Control for Admin button, and the Control for Admin items except the followings are grayed out.
Page 102: Displaying Information

An information message is indicated by a blue icon. An information message appears when a camera operation has been successful. Help messages on various buttons, pull-down lists, etc., and zoom, frame rate and other information from the camera are shown.
Page 103: Error Message

How to Operate VB-C500 Viewer Warning Message A warning message is indicated by a yellow icon. If an unsupported web browser is used or audio reception stops, a message will be displayed to alert the user. Error Message An error message is indicated by an orange icon.
Page 104: Performing Operations And Settings As The Administrator

3. The Control for Admin panel appears. * You can open Control for Admin without camera control privileges, but all items in the Control for Admin operation area except External Input Status Display and Motion Detection Status Display are grayed out.
Page 105: Operating The External Device Output

Displaying the External Device Input Status You can check the status of external device input and display it using an icon. When the external device receives a contact input signal, the input will turn ON and an applicable icon will appear.
Page 106: Displaying The Motion Detection Status

(1) Zoom in/out buttons You can zoom in to/out of the displayed image. Press and hold a button, and the camera will zoom continuously. Release the button, and the camera will stop. Even when the [Zoom] speed setting is changed, the speed of zoom operation performed using the scroll bar will not change.
Page 107: Setting The Exposure

When [Auto], [Auto (Flickerless)] or [Auto (Shutter-priority)] is selected as the exposure mode, a desired exposure compensation value can be selected from seven levels (-3 to +3) using an applicable button. To darken the image, select a negative value. To brighten the image, select a positive value. 3-23...
Page 108

An appropriate exposure can be achieved for the subject at the center of the screen regardless of the brightness/darkness on the periphery of the screen. Use this mode if you want to adjust the exposure to the center of the screen because the subject is receiving a spotlight or backlight, etc.
Page 109: Setting The White Balance

(1) [Auto] The white balance is adjusted automatically. (2) [Light Source] Select the light source from the pull-down menu below according to the condition in which the camera is used. [Daylight Fluorescent] :Select this option to capture video under daylight fluorescent lighting.
Page 110

Note Since the light source selection options are based on representative characteristics, proper colors may not be achieved depending on the applicable light source. In this case, use the [One-shot WB] function. If the image looks greenish under mercury lamps in the [Auto] mode, select the [Mercury Lamp] mode under Light Source.
Page 111: Setting The Smart Shade Control

Set [OFF] or [ON]. (2) Adjusting the Smart Shade Control When [On] is selected for Smart Shade Control, set one of seven control levels from [1] (weak) to [7] (strong). Example) If the background is bright and the subject is hard to see, this function brightens dark areas to make the subject clearer.
Page 112: Setting The Night Mode

Performing Operations and Settings as the Administrator Setting the Night Mode Switch between [Day Mode] and [Night Mode]. The Night Mode cannot be used if [Auto] is set for Day/Night under [Camera] on the setting page ( P. 1-16). [Day Mode] Color image can be viewed in the normal mode.
Page 113: Creating Web Pages For Video Distribution

Creating Web Pages for Video Distribution This chapter explains how to distribute image using the VB-C500VD/VB-C500D. You can distribute image in various ways, such as displaying video or still images or showing multiple images on a Web page.
Page 114: Web Pages For Video Distribution

Viewer PC VB-C500VD/VB-C500D If a link corresponding to the image request is selected in (1), the Web server will send a file containing the IP address information of the camera from the server in (2). If VB Viewer is used, the camera will deliver video to the viewer PC upon the request in (3).
Page 115

Web page data, see "How to Create a Web Page Using VB Viewer" ( P. 4-6). Please make sure that the web server and the camera's IP address or global address are on the same subnet, when using a dedicated web server.
Page 116: Viewing Sample Pages

How to View 1. Launch the Web browser and enter the following URI: http://192.168.100.1/sample/ * The underlined portion is an example of IP address. In reality, the customer must enter the IP address set for the camera ( P. 1-8).
Page 117

This is a sample page for displaying live video. Sample for mobile phone This is a sample page for displaying still images with camera operation function for mobile phones. (These images can also be displayed in normal Web browsers for PCs.)
Page 118: Distributing Video Using Vb Viewer

* The underlined portion is an example of IP address. In reality, the customer must enter the IP address set for the camera ( P. 1-8). If you are saving the Web page to the flash memory in the camera, you can also omit the IP address, as follows: …...
Page 119: Example Of How To Create A Web Page Using Vb Viewer

3 Mbytes. If Web page data is saved to the flash memory in the camera, be sure to check the event logs after changing any settings to confirm that an error has not generated while saving the new settings (S306, S307).
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* The underlined portion is an example of IP address. In reality, the customer must enter the IP address set for the camera ( P. 1-8). If you are saving the Web page to the flash memory in the camera, you can also omit the IP address, as follows: …...
Page 121: Vb Viewer Parameters

Distributing Video Using VB Viewer VB Viewer Parameters You can change the parameters to create a Web page matching your purpose or what you want to express on the page. Use each parameter after fully understanding what it means. Description of object tags...
Page 122

(320 x 240), specify a value of 500 or greater for height. height permitted If video is to be displayed in VGA (640 x 480), specify a value of 740 or greater for height. Specify the width of the display area of VB Viewer in pixels.
Page 123: Distributing Video Using A Browser Only

Displaying Live Video at the Time of Access as a Still Image You can provide as a still image the video captured by the camera the moment the client accesses your Web page. See the applicable sample page for a specific example.
Page 124: Example Of Image Distribution Using One Global Address

<iframe src="http://192.168.1.10/viewer/live/en/live.html" scrolling="no" width=490 height=500> </iframe> * The underlined portion is an example of IP address. In reality, specify the value you have set under [Global Address for the Web Page] ( P. 1-31). Note For the router settings, contact the router manufacturer.
Page 125: Distributing Still Images To Mobile Phones

Distributing Still Images to Mobile Phones You can use a Web service for mobile phones to view still images and control the camera.You can easily create a still image distribution page for mobile phones in HTML using WebView-HTTP protocol image.cgi commands. The VB-C500VD/VB-C500D stores a sample page for distributing still images to mobile phones, and you can view the sample page as follows.
Page 126: Overwriting A Sample Page

Distributing Still Images to Mobile Phones Overwriting a Sample Page Access the flash memory in the camera via FTP and rewrite the HTML files located at the following paths, to change the screen display and operation details. Path to English sample:...
Page 127: Chapter 5 Appendix

Appendix...
Page 128: Modifiers

Modifiers You can specify parameters using the "% characters" explained below. 0 (Test) | 1 (Contact input 1) | 2 (Contact input 2) | Reason for capture 33 (Interval timer) | (number) 130 (Motion detection [Area 1]) | 131 (Motion detection [Area 2]) | 132 (Motion detection [Area 3]) | 133 (Motion detection [Area 4]) <External device input name (single-byte alphanumerics)>...
Page 129

Sun | Mon | Tue | Wed | Thu | Fri | Sat capture time Month name of Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec capture time Host name * A runtime error will occur if the specified name does not match.
Page 130: Troubleshooting

VB Initial Setting Tool will stop responding after 20 minutes of turning on the power. Check if the camera and the PC in which VB Initial Setting Tool is operating are connected to the LAN in the same segment.
Page 131

P. 1-18) in "Chapter 1 Detailed Settings" to change the settings to adjust the quality. Up to 30 viewers can access the camera at the same time. If this limit has been exceeded, video is not displayed and a message appears.
Page 132

Troubleshooting You forgot your password You can initialize all settings of the camera, except for the date and time, using the reset switch ( P. 5-21). The Administrator password required for initialization is "camera." Note, however, that network settings such as the IP address and subnet mask will be initialized and must be set again.
Page 133: List Of Log Messages

List of Log Messages Log Messages on the VB-C500VD/VB-C500D Log messages are classified into the following six types. Category Level Code Fault level Hardware-level failure (System operations will alert Error stop) Software-level failure (Task operations will crit Error stop) Error...
Page 134

%1 %2 (A040) Date & time information (Wed Jun 30 21:49:08 1993 format) Cause of rebooting (A4xx message) Meaning The camera was rebooted due to the cause of rebooting A4xx. A101 Invalid user name [notice] Description user <User name> not found (A101) Meaning The camera was accessed by an unauthorized user.
Page 135

Execution of connect() to upload destination failed. A122 Connection to upload destination failed [notice] Description uploader cannot connect the server (A122) The upload destination could not be connected due to a reason other Meaning than A120 and A121. A130 Stream recording buffer recovered [notice] stream buffer recovered - lost=<Number of destroyed frames>...
Page 136

List of Log Messages A134 Invalid upload setting (FTP/HTTP mode) [notice] Description ftp/http mode invalid. uploader set <none> forcibly (A134) The upload mode setting is invalid. The upload function was forcibly Meaning disabled. A135 Invalid upload setting (FTP PORT/PASV mode) [notice] Description ftp port/pasv mode invalid.
Page 137

A321 Video control command failed [err] Description video%1 command error - <Cause of error> (A321) Video input number Issuance of a command to the video input system failed. If this error Meaning occurs frequently, an A42x error will occur. A420 Video input initialization failed [crit] Description video%1 initialization failure - <Cause of error>...
Page 138

A423 Video input error detected [crit] Description video%1 fatal error - <Error code> (A423) Video input number The video input function was stopped because an error that does not Meaning permit recovery of the video input system was detected. A470 Uploader initialization failed [crit]...
Page 139

B101 Error request received [notice] Description %1 unusual request[%2] (B101) Client host IP address Error type (400 | 404 | ...) The request was denied due to a command error (400) or parameter Meaning error (404). B102 Client connection denied [notice] Description...
Page 140

Description audio device initialization error[%1] (B401) Error number Meaning The audio device could not be initialized. The audio server stops. If the problem persists after rebooting, the camera is faulty. Arrange Countermeasure for servicing. B402 Audio server initialization failed [crit]...
Page 141

(B403) Error number Meaning The settings could not be updated. The audio server stops. If the problem persists after rebooting, the camera is faulty. Arrange Countermeasure for servicing. HTTP Server Messages H143 User name specification error [notice] Description (http_auth.c.XXX) get_password failed (H143)
Page 142: System Messages

S307 Error on saving settings [err] Description (vbadmin.c XXX) Can't update system settings (S307) An error generated while settings were saved by the setup protocol. Meaning Settings could not be saved. Provide enough memory space by deleting unnecessary files in the Countermeasure user memory area, etc.
Page 143: List Of Vb-c500 Viewer Messages

An error message will be displayed if the viewer Error Messages generates an error. Information Messages When the mouse is brought over any of the following GUI parts, a corresponding message appears. Message GUI part Changes video display size. Video Display Size Change UI Changes video capture size.
Page 144

The video session has continued after the audio session was disconnected Audio connection has been closed. (applicable to both transmission and reception). Warning Messages Message Explanation An attempt was made to display video in Your web browser is not supported. an unsupported web browser. 5-18...
Page 145: Error Messages

Explanation Connection failed due to an invalid IP No response from the camera. address, etc. The camera is not available because of too The connection limit was exceeded. many users. The request for control privileges was Failed to get camera control privilege.
Page 146: Restore Settings

Web Browser 1. Launch the Web browser and display the menu page from which A access various settings. To display the Setting Menu page, you need to enter the IP address of the camera, user name and Administrator password ( P.
Page 147: Initializing With The Reset Switch On The Camera

2. Turn on the power while pushing the reset switch, and keep pushing the reset switch for 5 seconds or more. The reset switch is located at the bottom of the hole. Push the switch using the tip of a long object such as a clip.
Page 148

Accordingly, you can no longer operate the camera from the PC you were using to connect to the camera before. When initializing the camera, use [VB Initial Setting Tool v5.0.1] installed in your PC to set an IP address appropriate for the environment in which the camera is used.
Page 149: List Of Factory Settings

List of Factory Settings The factory settings are shown. If you have changed settings, be sure to write down the new settings. Settings 1 Settings 2 Item Setting (year/month/day) (year/month/day) User Name (Administrator ID) root Administrator password camera Path to Setting pages...
Page 150

Device Name (alphanumeric characters) External Output Device 2 Device Name (alphanumeric characters) JPEG Image Quality: 160 x 120 Image Quality: 320 x 240 Image Quality: 640 x 480 Image Size: Image Transmission 320 × 240 Maximum Frame Rate: Image 30.0...
Page 151

Audio Reception from the Viewer Disable Output Volume Echo Canceller Disable Audio Input Line In HTTP Server HTTP Port Global Address for the Web Page IP Address IP Address (global address for the Web page) Port Number (global address for the Web page) 5-25...
Page 152

Disable OFF Event Operation Disable Continuous Motion Detection Disable Upload Disable E-mail Notification Disable Audio Playback at ON Event Disable Audio Playback at OFF Event Disable Sound Clip Volume External Device Input External Device Input Event Enable External Device Input 1...
Page 153

Image Distribution Checked Audio Distribution Checked Guest User Camera Control Checked Image Distribution Checked Audio Distribution Checked Host Access Restriction Host List Apply the list to HTTP Server Apply the list to Image Transmission Apply the list to Audio Transmission 5-27...
Page 154

SA ESP Authentication Algorithm SA ESP Encryption key (outbound) SA ESP Authentication key (outbound) SA ESP SPI (outbound) SA ESP Encryption key (inbound) SA ESP Authentication key (inbound) SA ESP SPI (inbound) HMAC_SHA1_96 SA AH Authentication Algorithm SA AH Authentication key...
Page 155

SA ESP Authentication Algorithm SA ESP Encryption key (outbound) SA ESP Authentication key (outbound) SA ESP SPI (outbound) SA ESP Encryption key (inbound) SA ESP Authentication key (inbound) SA ESP SPI (inbound) HMAC_SHA1_96 SA AH Authentication Algorithm SA AH Authentication key...
Page 156

SA ESP Authentication Algorithm SA ESP Encryption key (outbound) SA ESP Authentication key (outbound) SA ESP SPI (outbound) SA ESP Encryption key (inbound) SA ESP Authentication key (inbound) SA ESP SPI (inbound) HMAC_SHA1_96 SA AH Authentication Algorithm SA AH Authentication key...
Page 157: Index

Index External Device Name ......1-17 External Device Output......3-21 Access Control .........1-37 Operate..........3-21 Admin Viewer..........3-9 Audio Transmission from the Camera......3-18 Factory Settings ........5-20 Administrator..........3-3 List of Settings ........5-23 Administrator Password......1-7 Restore ..........5-20 AE Mode ...........1-15 Filtering .............2-21 Audio............1-29 Frame Rate ..........1-18 Distribute ..........1-38...
Page 158

Index Log Viewer Download..........2-18 Sample page ........4-4 4-14 Filter and Show .........2-21 Sensitivity ..........2-12 Launch..........2-5 Server............1-28 Search ..........2-20 Setting Menu..........1-2 View ..........2-19 Setup CD-ROM ..........viii Shutter Speed ...........1-15 Silence Detection........1-29 Maintenance ..........1-47 Slow Shutter ..........1-15 Maximum Frame Rate.......1-18 Smart Shade Control.........3-27 Maximum Transmission Unit.......1-8...
Page 159

Index 5-33...
Page 160

Europark Fichtenhain A 10, 47807 Krefeld, Germany CANON CANADA INC. MONTRÉAL CANON ITALIA S.p.A. 8801 Trans Canada Hwy, St. Laurent Québec H4S Via Milano, 8 San Donato M. se-20097 (MI), Italy CANON (Schweiz) A.G. • If you have any questions, call the CANON...

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