Using Hold And Resume - Cisco 7911G - IP Phone VoIP Phone Manual

Using Hold and Resume

You can hold and resume calls. When you put a call on hold, the Hold icon
caller ID and the Hold button
If the Hold Reversion feature is enabled for your phone, a call that you put on hold reverts back to
ringing after a certain period of time. The "reverting" calls remains on hold until you resume it or until
Hold Reversion times out.
Your phone indicates the presence of a reverting call by:
• Alerting you at intervals with a single ring (or flash or beep, depending on your phone line setting).
• Briefly displaying a "Hold Reversion" message in the status bar at the bottom of the phone screen.
• Displaying the animated Hold Reversion icon
If you want to...
Put a call on hold
Remove a call from hold
Tips
• Engaging the Hold feature typically generates music or a beeping tone.
• When a held call is highlighted, the Hold button
is highlighted, and there are other held calls on the line, the Hold button changes to blinking (red).
• If you receive an alert for an incoming call and a reverting call at the same time, by default your
phone will shift the focus of the phone screen to display the incoming call. Your system
administrator can change this focus priority setting.
• If you use a shared line, Hold Reversion rings only on the phone that put the call on hold, not on
the other phones that share the line.
• The duration between Hold Reversion alerts is determined by your system administrator.
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becomes lit (red).
Then...
1. Make sure the call you want to put on hold is highlighted.
2. Press .
1. Make sure the appropriate call is highlighted.
2. Press .
next to the caller ID for the held call.
becomes lit (red). When a call that is not held
appears next to the
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