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Hold And Resume A Call; Transfer Calls; Forwarding Calls - Cisco 8841 Quick Start Manual

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Quick Start Guide for Cisco 8841 / 8851
Dialing
Dialing On-Hook: Enter a number, then go off-hook to complete the call by pressing speaker or lifting
the handset.
Dial 5 digits for internal calls. Dial 9 + number for local calls.
Dial 80 + 1 + area code + phone number, at beeps enter 6-digit access code for long distance calls.
Dial 80 + 011 + country code + city code + phone number, at beeps enter 6 digit access code for
international calls
Dial 911 for ANY Emergency calls
Redial: Press the Redial softkey to redial the last number called on your primary line. To redial on a
secondary line, press the line button first.
Answering
There are several ways to answer calls: lift the handset, press the flashing amber line button, press
the Answer softkey, or press the headset or speakerphone button.

Hold and Resume a Call

During a call, press the Hold button or the Hold softkey. The Hold icon will display and the line button
will flash green.
To resume the highlighted call, do one of these:
o
Press the flashing green session button
o
Press the Resume softkey
o
Press the Hold button

Transfer Calls

Start with an active call, not on hold.
Press the Transfer button or the Transfer softkey and enter the destination number.
Press the Transfer button or the Transfer softkey again to complete the transfer immediately – or wait
until the destination answers to announce the transfer, then press the button.
NOTE: to transfer a call directly to another Cisco user's voice mailbox, enter * plus the user's
extension as the destination number - i.e. *61234 .

Forwarding Calls

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