Ending A Call; Using Hold And Resume; Using Mute - Cisco 7960G Manual

Ending a Call

To end a call, simply hang up. Here are some more details.
If you want to...
Hang up while using the handset
Hang up while using a headset
Hang up while using the speakerphone Press
Hang up one call, but preserve another
call on the same line

Using Hold and Resume

You can hold and resume calls.
If you want to...
Put a call on hold
Remove a call from
hold on the current line
Remove a call from
hold on a different line
Tip
Engaging the Hold feature typically generates music or a beeping tone.

Using Mute

With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use mute
in conjunction with the handset, speakerphone, or a headset.
If you want to...
Toggle Mute on
Toggle Mute off
Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SIP)
Then...
Return the handset to its cradle. Or press EndCall.
Press
Press EndCall. If necessary, remove the call from hold first.
Then...
1. Make sure the call you want to put on hold is highlighted.
2. Press Hold.
1. Make sure the appropriate call is highlighted.
2. Press Resume.
Press (flashing) for the appropriate line.
If a single call is holding on this line, the call automatically resumes. If
multiple calls are holding, scroll to the appropriate call and press Resume.
Then...
Press .
Press .
. Or, to keep headset mode active, press EndCall.
or EndCall.
Basic Call Handling
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