Switching Between Multiple Calls; Switching An In-Progress Call To Another Phone; Viewing Multiple Calls - Cisco 7911G - IP Phone VoIP Phone Manual

Switching Between Multiple Calls

You can switch between multiple calls on your phone.
If you want to...
Switch between connected
calls
Switch from a connected call
to answer a ringing call

Switching an In-Progress Call to Another Phone

You can switch in-progress calls between the desktop phone and your mobile phone or other remote
destination.
If you want to...
Switch an in-progress
call on your desktop
phone to a mobile
phone
Switch an in-progress
call from a mobile
phone to your desktop
phone

Viewing Multiple Calls

Understanding how multiple calls are displayed on your phone can help you organize your
call-handling efforts.
Your phone displays calls as follows for the highlighted line:
• Calls with the highest precedence and longest duration display at the top of the list.
• Calls of a similar type are grouped together. For example, calls that you have interacted with are
grouped near the top, and calls on hold are grouped last.
Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 7.0
Then...
1. Make sure the call that you want to switch to is highlighted.
2. Press . Any active call is placed on hold and the selected call
is resumed.
Press Answer. Any active call is placed on hold.
Then...
1. Press the Mobility softkey and select Send call to mobile.
2. Answer the in-progress call on your mobile phone.
1. Hang up the call on your mobile phone to disconnect the mobile
phone, but not the call.
2. Press Resume on your desk phone within 4 seconds and start talking
on the desk phone.
Basic Call Handling
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