Picking Up A Redirected Call On Your Phone - Cisco 7911G - IP Phone VoIP Phone Manual

Picking Up a Redirected Call on Your Phone

Call PickUp allows you to answer a call that is ringing on a co-worker's phone by redirecting the call
to your phone. You might use Call PickUp if you share call-handling tasks with coworkers.
If you want to...
Answer a call that is ringing on
another extension within your call
pickup group
Answer a call that is ringing on
another extension outside of your
call pickup group
Answer a call that is ringing on
another extension in your group or
in an associated group
Answer a call that is ringing on a
particular extension (line number)
Tips
• If multiple calls are available for pick up, your phone picks up the oldest call first (the call that
has been ringing for the longest time).
• If you press GPickUp and enter a line number, your phone picks up the ringing call on that
particular line (if available).
• Depending on how your phone is configured, you might receive an audio and/or visual alert about
a call to your pickup group.
Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 7.0
Then...
1. Press the PickUp softkey. (You might have to go off-hook
to display the softkey.)
If your phone supports auto-pickup, you are now
connected to the call.
2. If the call rings, press Answer to connect to the call.
1. Press the GPickUp softkey. (You might have to go
off-hook to display the softkey.)
2. Enter the group pickup number.
If your phone supports auto-pickup, you are now
connected to the call.
3. If the call rings, press Answer to connect to the call.
1. Press the OPickUp softkey. (You might have to go
off-hook to display the softkey.)
If your phone supports auto-pickup, you are now
connected to the call.
2. If the call rings, press Answer to connect to the call.
1. Press the GPickUp softkey. (You might have to go
off-hook to display the softkey.)
2. Enter the line number with the call that you want to pick
up. For example, if the call that you want to pick up is
ringing on line 12345, enter 12345.
If your phone supports auto-pickup, you are now
connected to the call.
3. If the call rings, press Answer to connect to the call.
Advanced Call Handling
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