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5-6
Troubleshooting and Repair
Problem
Memory malfunction
Keyboard or pointer malfunction
PCMCIA card does not work
Mouse does not work
Serial devices do not work
Parallel devices do not work.
Suspend mode does not work.
Resume does not work.
Error Messages
The system displays "Invalid Configuration Information" at power on when the following
conditions exist:
n
The current configuration information does not match the configuration informa-
tion stored in memory. This happens when an internal option is added.
n
The system loses configuration information stored in memory.
Table Section 5-2 Problems and Solutions
Corrective Action
1.
Reseat the memory card.
2.
Replace the memory card.
3.
Replace the system board.
1.
Check that the keyboard cables are connected to the
system board.
2.
Replace keyboard.
3.
Replace the system board.
1.
Check the PCMCIA card connection.
2.
Check Auto Setup to see if system is configured for
PCMCIA use.
3.
Make sure the PCMCIA driver is installed.
1.
Check mouse connection.
2.
Make sure mouse driver is installed.
1.
Check the RS232C connection.
2.
Check SCU to see if system is configured for RS232C
use.
3.
Make sure RS232C driver is installed.
1.
Check printer connection.
2.
Check SCU to see if system is configured for parallel
devices.
3.
Make sure printer driver is installed.
1.
Remove the DC cable if connected.
2.
Push the suspend button again, firmly.
1.
Disconnect DC cable if connected.
2.
Push the suspend button again, firmly.
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Table of Contents
Troubleshooting
