Black Box EMERALD DESKVUE User Manual page 76

CHAPTER 3: APPLICATION
ITEM
System Diagnostics
Reset to factory defaults
Delete Display Configuration
OSD Operations
Software Version Number
76
TABLE 3-17. SYSTEM SETTING OPTIONS (CONTINUED)
DESCRIPTION
Click on this button to perform system diagnostics to help troubleshoot a system
problem. You typically use this option when working with a technical support team
member to resolve an issue. It will export log files to an attached USB drive.
When you choose this option, the system will display a screen showing the
filename for the system diagnostics log file and offering you the option to save
the file by clicking on the "Save" button or cancel the file save by clicking on the
"Cancel" button.
The diagnostic log confirmation screen is shown in Figure 3-95 below:
FIGURE 3-95: SYSTEM DIAGNOSTICS CONFIRMATION SCREEN
Click on the "Reset" button to reset the system to the settings that shipped with
the product. When you click on this button, the system will display a confirmation
message as shown in Figure 3-96 below:
FIGURE 3-96: RESET TO FACTORY DEFAULT CONFIRMATION MESSAGE
To reset to factory defaults, click on the "Continue" button. This removes the unit
configuration, and makes it an unmanaged unit. All settings are restored to the
settings supplied with the shipped DESKVUE unit. To cancel the action, click on the
"Cancel" button.
Use this option to remove any preconfigured monitor layouts.
When clicked, this option will restart the GUI, log out the user, and display the login
screen.
The Emerald DESKVUE unit displays its software version in this area.
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