Uninstalling Endpoint Security Using Challenge-Response in Offline Mode
Uninstalling Endpoint Security Using
Challenge-Response in Offline Mode
You can allow a user to uninstall the Endpoint Security client on their remote Windows
computer without giving the client uninstall password to the user. A challenge-response
procedure validates the identity of the user on the remote computer.
This is the procedure for Offline mode, using the Endpoint Offline Management Tool. This
procedure is for environments where the clients do not have a connection to the Endpoint
Security Server. If the clients do have a server connection, use the online procedure:
"Uninstalling the Endpoint Security Client Using Challenge-Response" on page 418
Configure the Client Setting policy one-time only, for all users:
1. In the SmartEndpoint Users and Computers tab, go to the Offline Group.
2. Click Edit rule.
3. In the Client Settings, edit the Installation rule, and select Uninstall client using
challenge-response.
4. Optional: Set the number of digits of the Response length. The default setting is 30
digits (High Security) .
5. In the main toolbar, click Save rule
6. In the offline group, click Get Update Policy File and save it to the Updates folder in the
Offline location (the shared location where files for the Offline Group are stored).
7. After saving the policy file to Updates folder, the policy on the client is automatically
updated. To update the policy immediately, tell the user to click Update now in the
Endpoint Security client UI.
To allow a user to uninstall their Endpoint Security client using Challenge-Response:
1. Open the Endpoint Offline Management Tool. See
page 432
.
2. Click CLIENT UNINSTALL.
, and Install the Policy
"Logging In to the Offline Tool" on
R81 Harmony Endpoint Server Administration Guide | 435
.
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