n
Edit a web Remote Help account
n
Search for an existing web Remote Help account
Adding a Web Remote Help Account
1. In SmartEndpoint, go to Manage > Web Remote Help Accounts.
The Web Remote Help Accounts window opens.
2. Click New.
The Web Remote Help Account wizard opens.
3. Select a User type:
n
Existing User/Group - AD user or group
n
Local User - Check Point user
4. Click Next.
5. Configure login credentials:
User type & Authentication
Existing user with AD
authentication
Existing user with Token
authentication
Credentials
a. In the User/Group Name field,
select the user from the drop
down list, or browse the Active
directory (AD) tree to select a
user. Alternatively, enter the
name of the user from the AD
(auto-complete field).
b. In Authentication credentials,
select Active Directory
credentials.
a. In the User/Group Name field,
select the user from the drop
down list, or browse the AD tree
to select a user. Alternatively,
enter the name of the user from
the AD (auto-complete field).
b. In Authentication credentials,
select Token.
c. Click Select.
d. Select a token.
e. Click OK.
R81 Harmony Endpoint Server Administration Guide | 407
Web Remote Help
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