Web Remote Help; Turning On Web Remote Help On Endpoint Security Management Server; Configuring The Length Of The Remote Help Response - Check Point HARMONY R81 Administration Manual

Web Remote Help

Administrators can use the built in Remote Help or online portal on the Endpoint Security
Management Server, or create a dedicated server for the online web portal.
Administrators can authenticate to the web portal with these authentication methods:
Check Point Password login (default)- Configure this in SmartEndpoint
n
n Active Directory Password - See
page 411
n Dynamic Token
n RADIUS or TACACS+ Authentication Server
Turning on Web Remote Help on Endpoint Security
Management Server
You must turn on the Web Remote Help in SmartEndpoint before you can use it.
To turn on the Web Remote Help:
1. In SmartEndpoint, go to Manage > Endpoint Servers.
The Endpoint Servers window opens.
2. Double-click on the name of a server in the list.
3. Select Endpoint Remote Help Server.
4. Click Next.
5. Install Database.
When you turn on or turn off the Web Remote Help, the Endpoint Security Management Server
restarts and all connections with client computers and SmartEndpoint sessions get
disconnected.

Configuring the Length of the Remote Help Response

Administrators can configure how many characters are in the Remote Help response that
users must enter. The default length is 30 characters.
To change the length of the Remote Help response:
1. In the Policy tab, Full Disk Encryption rule, double-click the Pre-boot Protection action.
2. In the Pre-boot Protection Properties window, click Advanced Pre-boot Settings.
"Configuring SSL Support for AD Authentication" on
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Web Remote Help