Upgrading Legacy Clients
To see the supported upgrade paths, see the
version, to which you want to upgrade
must enter password information to upgrade legacy Secure Access and Full Disk Encryption.
Offline Upgrades
During an offline upgrade, the endpoint has no connection with the Endpoint Security
Management Server. For this reason, the Preupgrade.exe package delivered to the client
must contain:
n
All the passwords necessary to successfully uninstall legacy products
n
The new client with the necessary components and policies
Offline upgrades use the Preupgrade.exe file, which is automatically created in the same
directory as the MSI package.
To create an offline upgrade package:
1. On the Deployment tab, select Packages for Export from the tree.
2. Click Add.
A new package shows in the list.
3. Optional: Change the package Name and Version.
4. In the Settings column, select Support client preinstall upgrade.
5. Under Support client preinstall upgrade, make these selections as necessary:
a. Silent Mode - Choose if silent mode is active. When active, the procedure tool runs
silently without user intervention. If silent mode is not active, users can see the GUI
of the Upgrade tool. If silent mode is active, select what happens after the upgrade:
n
Force restart after upgrade.
n
Prompt user to restart after upgrade.
b. Secure Access upgrade - To enable a Secure Access upgrade you must enter the
uninstallation password. Click on Legacy Secure Access upgrade not supported
and select Configure Upgrade Password.
In the Legacy Secure Access Upgrade window, select Support Legacy upgrade
and enter and confirm the uninstallation password.
Release Notes for the Endpoint Security client
. Legacy clients are those earlier than version E80. You
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Upgrading Legacy Clients
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