How To Request Repairs - Renesas R0E424270MCU00 User Manual

R0E424270MCU00 User's Manual
(3) Expiration of the repair period
When a period of one year has elapsed after production of a given model ceased, repairing products of that model may
ecome impossible.
(4) Carriage fees for sending your product to be repaired
Carriage fees for sending your product to us for repair are at your own expense.

8.5 How to Request Repairs

If your product is found faulty, fill in a Repair Request Sheet downloadable from the following URL. And email the sheet and
send the product to your local distributor.
https://www.renesas.com/repair
Note on Transporting the Product:
⚫ When sending your product for repair, use the packing box and cushioning material supplied with the MCU unit
when it was delivered to you and specify caution in handling (handling as precision equipment). If packing of
your product is not complete, it may be damaged during transportation. When you pack your product in a bag,
make sure to use the conductive plastic bag supplied with the MCU unit (usually a blue bag). If you use a
different bag, it may lead to further trouble with your product due to static electricity.
R20UT3586EJ0202 Rev.2.02
Sep.01.21
CAUTION
8. Maintenance and Warranty
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