Image Defects - Pantum CP2100 Series User Manual

Print multipage feed
• If the problem persists, please contact the customer service center. See the Three
Note:
Guarantees certificate for contact details.

11.6.2. Image Defects

• Before the problem is solved, please print the "Print Quality Test Page". For the way to
Note:
print the quality test page, please refer to
Problem Cause
• Toner cartridge is not installed
properly.
Blank or white
pages
• A higher density is set when
printing.
• The print media does not meet
the usage specification. For
example, the print media is
textured, damp, or too rough.
• The paper used has been
Dark print
stored in the air for a prolonged
time.
• The tray fails to load the media
properly.
• Toner cartridge is not installed
properly.
Ghost images
• Excessive static electricity
on the print media.
• The print media is damp and
is sticking together.
• Internal parts failure.
• Separate the print media to eliminate some
static electricity. It is suggested that you use
the recommended print media.
• Separate the print media or use better
quality and dry print media.
Section 9.5.
Solution
• Pull out the toner cartridge tray, remove the
toner cartridge, then insert the toner cartridge,
and insert the toner cartridge tray.
• Depending on your operating system, adjust
the toner density from "Printing Preferences"
or "Print" dialog according to your operating
system; or adjust the print density on the
printer control panel.
• For proper use of media within the
specification range, please refer to
• Keep the paper in its original wrapper before
use.
• Perform the "Fully Calibrated" setting,
please refer to Section 9.2.2
mode.
• Load correct paper. Please refer to
2.4 for the way to load paper correctly.
• Pull out the toner cartridge tray, remove the
toner cartridge, then insert the toner cartridge,
and insert the toner cartridge tray.
• Perform the "Margin Calibrated" or "Fully
Calibrated" setting, please refer to
9.2.2 for the setting mode.
Section 2.
for the setting
Section
Section
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