Image Defects - Pantum PT14C2A Series User Manual

Image Defects

Problem
Blank or white
pages
Dark print
Ghost images
Gray or colored
background
Incorrect margins
Cause
• Toner cartridge is not installed
properly.
• A higher density is set when
printing.
• The print media does not meet
the usage specification. For
example, the print media is
textured, damp, or too rough.
• The paper used has been
stored in the air for a prolonged
time.
• The tray fails to load the media
properly.
• Toner cartridge is not installed
properly.
• Toner cartridge is not installed
properly.
• The paper path is dirty.
• Scanning exposure.
• If a gray or colored background
appears during copying or
scanning, the glass platen may
be dirty.
• The tray fails to load the media
properly.
• The print margin is set incorrectly.
Solution
• Pull out the toner cartridge tray, remove
the toner cartridge, then insert the toner
cartridge, and insert the toner cartridge
tray.
• Adjust the toner density from "Printing
Preferences" according to your operating
system, or by selecting "Print Density" on
the control panel.
• Please correctly use the medium
conforming to the specifications.
• Keep the paper in its original wrapper
before use.
• Make the "Full Calibration" settings.
• Please load the paper correctly. See
Paper Feeding for how to feed the paper
correctly.
• Pull out the toner cartridge tray, remove
the toner cartridge, then insert the toner
cartridge, and insert the toner cartridge
tray.
• Make "Position Calibration" or "Full
Calibration" settings.
• Pull out the toner cartridge tray, remove
the toner cartridge, then insert the toner
cartridge, and insert the toner cartridge
tray.
• Clean the paper path.
• Please close the cover on the manuscript,
and then carry out copying and scanning.
• Clean the platen glass.
• Please load the paper correctly. See
Paper Feeding for how to feed the
paper correctly.
• Please set the correct print margin.
• Make "Position Calibration" or "Full
Calibration" settings.
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