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Troubleshooting
Troubleshooting
If you have difficulty with your phone, please try the suggestions listed below.
As a general rule, if a problem occurs, remove the batteries from all the
handsets in your installation for about 1 minute, then disconnect and reconnect
the power supply to the base and reinstall the handset batteries.
Phone does not work
•
Make sure you installed the batteries correctly.
•
Check that the mains power is correctly connected for the charger.
"NO LINE" appears in the screen
•
Is the telephone cord plugged into the phone socket?
•
Only use the telephone cord supplied with the phone.
•
The telephone line cord might be malfunctioning. Install a new telephone
line cord.
•
Disconnect the telephone and connect a different telephone. If there is no
dial tone on this telephone, the problem is in your wiring or local service.
Contact your local telephone company.
No dial tone
•
Is the telephone cord plugged into the phone socket?
•
Check that the mains power is switched on.
•
Only use the telephone cord supplied with the phone.
•
The telephone line cord might be malfunctioning. Install a new telephone
line cord.
•
Move the cordless handset closer to the telephone base. It might be out of
range.
•
Disconnect the telephone and connect a different telephone. If there is no
dial tone on this telephone, the problem is in your wiring or local service.
Contact your local telephone company.
Cannot dial out or receive calls
•
Check that the mains power is correctly connected.
•
The battery may need recharging.
•
Has there been a power outage? If so, place the handset back on the base
for 10 seconds and try again. If it still does not work disconnect the batteries
and mains power for 10 minutes, then reconnect and try again.
•
If you are connected to a PABX, check whether you need to dial an access
code.
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