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G4-504HD2a User Guide
Preparing to Install
Customers shall be responsible for addressing any systems on the bus that require
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attention as a result of disconnecting the bus battery. This includes, but is not limited
to, entering a radio theft code, programming radio stations etc.
Installing the product
All Gatekeeper Systems employees or contractors who perform electrical work (e.g.
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installing, servicing or removing a DVR, installing a backup camera system, etc.) on a
customer vehicle shall ensure that the battery in the vehicle is disconnected before
work commences.
Operating the product
The G4-504HD2a has an operating temperature range of -40°F to +149°F (-40°C to
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+65°C). It is good practice to ensure that the product is mounted in a suitable location
which does not exceed acceptable temperature ranges during the course of normal
operations.
Do not remove the cover of the product as this will void the warranty.
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When a system has shipped with a GPS antenna, please ensure that the GPS antenna is
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mounted externally on the roof of the bus with a clear view of the sky, and with the
magnetic side facing down.
The HDD is specially formatted for use in your DVR. Please do not format it yourself
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using Microsoft Windows.
The SD Card is specially formatted for use in your DVR. Please do not format it yourself
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using Microsoft Windows.
Updating the product
Firmware updates (available from www.gatekeeper-systems.com) are system and
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product model specific. These firmware updates must be applied to the G4-504HD2a
system only. Applying this firmware to any other Gatekeeper Systems DVR will void the
product warranty.
Repairing the product
Your G4-504HD2a doesn't have any user-serviceable parts. Do not open or disassemble
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it, or attempt to repair it or replace any components.
Disassembling the G4-504HD2a may damage it or may cause injury to you. If your
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product needs service, is damaged, or malfunctions, contact Gatekeeper Systems for
assistance. If you attempt to open it, you risk damaging your product, and such damage
isn't covered by the warranty on your G4-504HD2a.
If at any time there is a question about how to proceed, please contact Gatekeeper Systems immediately
at either 1-888-666-4833 or 1-604-864-6187 for assistance. Review all available installation
documentation, including technical bulletins. Additional resources, technical bulletins and product
tutorials can be found in the Support section of www.gatekeeper-systems.com.
Your G4-504HD2a at a Glance
The battery must be disconnected from the vehicle before
working on the electrical system of the vehicle when installing,
servicing or removing Gatekeeper products.
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