Questions
The Device failed to start
properly.
The Device automatically
shuts down or stops
running.
The Device cannot detect
HDD.
There is no video output in
all channels.
I cannot find local records.
Distorted recorded videos.
Time display is not correct.
8 FAQ
Reasons
● Incorrect input power.
● Incorrect connection of the power cord.
● Damaged power switch.
● Wrong program.
● Damaged HDD.
● Damaged mainboard.
● Unstable or insufficient input voltage.
● Insufficient button power.
● Improper operating environment.
● Hardware error.
● Damaged HDD or HDD ribbon.
● Loose connection of HDD cable.
● Damaged SATA port.
● Program version is not correct.
● Brightness is 0.
● Hardware error.
● Damaged HDD or HDD ribbon.
● Program version is not correct.
● The recorded file has been overwritten.
● The recording function has been disabled.
● Video quality setup is too low.
● Program read error, bit data is too small. There is
mosaic in the full screen. Restart the NVR to solve this
problem.
● HDD data ribbon error.
● HDD malfunction.
● NVR hardware malfunctions.
● Setup is not correct.
● Battery contact is not correct or voltage is too low.
● Crystal is broken.
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User's Manual