Problem Of Internal Devices And Other Hardware - NEC Express5800/R120g-1E Maintenance Manual

Chapter 1 Maintenance
5.6

Problem of Internal Devices and Other Hardware

[?] Unable to access the internal or external devices
 Are cables properly connected?
→ Make sure that the interface cables and power cord are properly connected. Also make sure that the
cables are connected in the correct order.
 Is the power-on order correct?
→
When the server has any external devices connected, power on the external devices first, then the
server.
 Did you install drivers for connected optional devices?
→
Some optional devices require specific device drivers. Refer to the manual that comes with the device to
install its driver.
 Is option board setting correct?
→ Refer to the manual that comes with the board for details to specify I/O port address, and other settings.
[?] The keyboard or mouse does not work
 Is the cable properly connected?
→ Make sure that the cable is connected to the connector on the front or rear of the server.
 Is BIOS configuration correct?
→ Check the BIOS settings with BIOS Setup Utility.
 Are the server drivers installed?
→
Refer to the manual that comes with your OS to check that the keyboard and mouse drivers are
installed.
[?] Unable to access the hard disk drive
 Is the hard disk drive supported by the server?
→
Operation of any device that is not authorized by NEC is not supported.
 Is the hard disk drive properly installed?
→
Check the hard disk drive installation status and the cable connections.
Express5800/R120g-1E Maintenance Guide
5. Troubleshooting
37