Problem Of Using Internal Devices And Other Hardware - NEC Express5800/R120g Maintenance Manual

Chapter 1 Maintenance
5.6

Problem of Using Internal Devices and Other Hardware

[?] Unable to access the internal or external devices
Are cables properly connected?

→ Make sure that the interface cables and power cord are properly connected. Also make sure that the
cables are connected in the correct order.
Is the power-on order correct?

→ When the server has any external devices connected, power on the external devices first, then the
server.
Did you install drivers for connected optional devices?

→ Some optional devices require specific device drivers. Refer to the manual that comes with the device to
install its driver.
Is option board setting correct?

→ Refer to the manual that comes with the board for details to specify I/O port address, and other settings
correctly.
[?] The keyboard or mouse does not work
Is the cable properly connected?

→ Make sure that the cable is connected to the connector on the front or rear of the server.
Is BIOS configuration correct?

→ Check the BIOS settings with BIOS Setup Utility.
Are the server drivers installed?

→ Refer to the manual that comes with your OS to check that the keyboard and mouse drivers are installed.
[?] Unable to access the hard disk drive
Is the hard disk drive supported by the server?

→ Operation of any device that is not authorized by NEC is not supported.
Is the hard disk drive properly installed?

→ Check the hard disk drive installation status and the cable connections.
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Express5800/R120g-2E, T120g Maintenance Guide
5. Troubleshooting