Problem Of Internal Devices And Other Hardware - NEC EXP803 Maintenance Manual

Chapter 1 Maintenance
[?] N8190-157A/158A/159/160 is used, the names of the Fibre Channel controllers appear with different names
on Device Manager
 To display correct controller name, run the following command stored in the EXPRESSBUILDER DVD and
restart the server.
Windows Server 2012 R2:
\009\win\winnt\ws2012r2\elxfc\friendlyname.exe
Windows Server 2012:
\009\win\winnt\ws2012\elxfc\friendlyname.exe
Windows Server 2008 R2:
\009\win\winnt\ws2008r2\elxfc\friendlyname.exe
Windows Server 2008:
\009\win\winnt\ws2008\elxstor\friendlyname.exe
5.7

Problem of Internal Devices and Other Hardware

[?] Unable to access the internal or external devices
 Are cables properly connected?
→
Make sure that the interface cables and power cord are properly connected. Also make sure that the
cables are connected in the correct order.
 Is the power-on order correct?
→
When the server has any external devices connected, power on the external devices first, then the
server.
 Did you install drivers for connected optional devices?
→
Some optional devices require specific device drivers. Refer to the manual that comes with the device to
install its driver.
 Is option board setting correct?
→
Refer to the manual that comes with the board for details to specify I/O port address, and other settings.
[?] The keyboard or mouse does not work
 Is the cable properly connected?
→
Make sure that the cable is connected to the connector on the front or rear of the server.
 Is BIOS configuration correct?
→
Check the BIOS settings with BIOS Setup Utility.
 Are the server drivers installed?
→
Refer to the manual that comes with your OS to check that the keyboard and mouse drivers are
installed.
Express5800/R120f-1E Maintenance Guide
5. Troubleshooting
37