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NEC Express5800/R120g-1E Maintenance Manual

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Maintenance Guide
NEC Express Server
Express5800 Series
Express5800/R120g-1E
EXP803
Chapter 1 Maintenance
Chapter 2 Useful Features
Chapter 3 Appendix
10.114.01-104.01
June 2016
© NEC Corporation 2016

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Summary of Contents for NEC Express5800/R120g-1E

  • Page 1 Maintenance Guide NEC Express Server Express5800 Series Express5800/R120g-1E EXP803 Chapter 1 Maintenance Chapter 2 Useful Features Chapter 3 Appendix 10.114.01-104.01 June 2016 © NEC Corporation 2016...

  • Page 2: Manuals

    Chapter 2: Useful Features Useful features and the detail of system BIOS settings, RAID Configuration Utility, and EXPRESSBUILDER Chapter 3: Appendix Error messages and Windows Event Logs Other manuals The detail of NEC ESMPRO, Universal RAID Utility, and other features Express5800/R120g-1E Maintenance Guide...

  • Page 3: Table Of Contents

    Problem of Internal Devices and Other Hardware ................37 Problem of OS Operation ......................... 39 Problem of EXPRESSBUILDER on Windows .................. 40 Problem of Bundled Software ......................41 5.10 Problem of Optical Disk Drive ......................41 5.11 Problem of Powering Off ........................42 Express5800/R120g-1E Maintenance Guide...
  • Page 4 Create/add configuration ....................... 127 4.3.2 Manual Rebuild ........................132 4.3.3 Configure HotSpare ....................... 133 4.3.4 Check Consistency ........................ 135 4.3.5 Others ............................ 136 Running LSI Software RAID Configuration Utility in the UEFI Mode ..........137 4.4.1 Starting SETUP ........................137 Express5800/R120g-1E Maintenance Guide...
  • Page 5 Utilities in EXPRESSBUILDER ...................... 176 CLI for EXPRESSBUILDER ......................176 EXPRESSSCOPE Engine 3 ........................177 NEC ESMPRO ............................178 NEC ESMPRO ServerAgentService (for Windows) ............... 178 NEC ESMPRO Manager ........................ 179 NEC ESMPRO Agent Extension ....................180 Server Configuration Utility ......................180 NEC ExpressUpdate Agent ......................

  • Page 6: Conventions Used In This Document

    Description of a warning Term indicating a degree of danger attention WARNING Use only the specified outlet Use a grounded outlet with the specified voltage. Use of an improper power source may cause a fire or a power leak. Express5800/R120g-1E Maintenance Guide...

  • Page 7: Notations Used In The Text

    Unless otherwise stated, hard disk drive described in this document refer to both of the following. • Hard disk drive (HDD) • Solid state drive (SSD) Removable media Unless otherwise stated, removable media described in this document refer to both of the following. • USB flash drive • Flash FDD Express5800/R120g-1E Maintenance Guide...

  • Page 8: Abbreviations Of Operating Systems (Windows)

    Windows Server 2012 R2 Standard Windows Server 2012 R2 Windows Server 2012 R2 Datacenter Windows Server 2012 Standard Windows Server 2012 Windows Server 2012 Datacenter Windows Server 2008 R2 Standard Windows Server 2008 R2 Windows Server 2008 R2 Enterprise Express5800/R120g-1E Maintenance Guide...

  • Page 9: Trademarks

    Trademarks Trademarks EXPRESSSCOPE and ExpressUpdate are registered trademark of NEC Corporation. Microsoft, Windows, Windows Server are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Intel, Pentium, and Xeon are registered trademarks of Intel Corporation of the United States.

  • Page 10: License Notification

    BSD License which accompanies this distribution. The full text of the license may be found at http://opensource.org/licenses/bsd-license.php THE PROGRAM IS DISTRIBUTED UNDER THE BSD LICENSE ON AN "AS IS" BASIS, WITHOUT WARRANTIES OR REPRESENTATIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. Express5800/R120g-1E Maintenance Guide...
  • Page 11 STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com). Express5800/R120g-1E Maintenance Guide...
  • Page 12 BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Express5800/R120g-1E Maintenance Guide...

  • Page 13: Warnings And Additions To This Document

    4. If you have any concerns, or discover errors or omissions in this document, contact your sales representative. 5. Regardless of article 4, NEC Corporation assumes no responsibility for effects resulting from your operations. 6. The sample values used in this document are not actual values.

  • Page 14: Chapter 1 Maintenance

    Describes how to reset or clear the server. See this section if the server is not working or if you want to restore BIOS settings to the factory settings. 8. System Diagnostics Describes the system diagnostics of this server. 9. Offline Tools Describes tools for preventive maintenance of this product. Express5800/R120g-1E Maintenance Guide...

  • Page 15: Relocation And Storage

    Wait for a sufficient period of time before using the server and other components. Note Check and adjust the system clock before operating after relocating or storing the server. Express5800/R120g-1E Maintenance Guide...

  • Page 16: Daily Maintenance

    NEC corporate site: http://www.nec.com/ [Support & Downloads] NEC also provides ExpressUpdate that helps you to download and install the updates that must be applied to BIOS and FW of the server. ExpressUpdate is contained in EXPRESSBUILDER provided with the server.

  • Page 17: Checking Status Led

    Be sure to observe the following precautions to use the server safety. Failure to observe the precautions may cause death or serious injury. For details, see Safety Precautions and Regulatory Notices. • Do not disassemble, repair, or alter the server. • Disconnect the power plug before cleaning the server. Express5800/R120g-1E Maintenance Guide...

  • Page 18: Cleaning The Server

    POWER LED is off. An optical mouse does not work properly if the lens area is not clean. Wipe the sensor with a dry cloth to remove any dirt or dust. Express5800/R120g-1E Maintenance Guide...

  • Page 19: User Support

    User Support Before getting after-sales service, check the contents of the warranty and service. Maintenance Services Service representatives from NEC subsidiary companies or companies authorized by NEC provide maintenance services. For the services, contact your sales representative. Before Asking for Repair If you think that a failure occurred, follow the steps below: 1.

  • Page 20: Collecting Failure Information

    Windows Server 2012 R2 / Windows Server 2012 Click Settings on Charms Bar. To go to the step 4, you can directly choose Event Viewer by right-clicking on the lower left corner of the screen. Charms Bar Right-click menu Express5800/R120g-1E Maintenance Guide...
  • Page 21 Chapter 1 Maintenance 4. Collecting Failure Information Click Control Panel from Settings. Click View event logs under System and Security. Express5800/R120g-1E Maintenance Guide...
  • Page 22 Click Save All Events As from Action menu. Type the file name of the log file in File name. Select the type of the log file you want to save in Save as type, and then click Save. Express5800/R120g-1E Maintenance Guide...

  • Page 23: Windows Server 2008 R2

    3. Click Save All Event As from Action menu. 4. Type the file name of the log file in File name. 5. Select the type of the log file you want to save in Save as type, and then click Save. Express5800/R120g-1E Maintenance Guide...

  • Page 24: Collecting Configuration Information

    2. Type msinfo32.exe in the text box, and then press <Enter> key. [Search] [Run] 3. System Information starts. 4. Click Export from File menu. 5. Type a file name to save in File Name, and then Click Save. Express5800/R120g-1E Maintenance Guide...

  • Page 25: Windows Server 2008 R2

    Important A message indicating insufficient virtual memory may appear when restarting the system due to an error. Ignore this message and proceed. Restarting the system may result in an inability to properly dump the data. Express5800/R120g-1E Maintenance Guide...

  • Page 26: Troubleshooting

    The screen is not displayed → Wait until the NEC logo appears. The screen is sometimes changed to the black screen during POST process  Are the BIOS settings of option ROM scan for plural on-board LANs specified to Enabled? →...

  • Page 27: Problem Of Starting Expressbuilder

    Check if the files for recovery are uploaded in the following site. If they are uploaded, recover the files according to the given instructions. http://www.nec.com/ Error [Message ID:Z3002]: Failed to detect a DVD drive or a flash drive. Action: Check if hardware is properly connected. Express5800/R120g-1E Maintenance Guide...
  • Page 28 Configure the boot order in BIOS SETUP so that the optical disk drive will be the first to start up.  Is a DVD media damaged? → Prepare a new DVD media, create a EXPRESSBUILDER DVD, and try again. Express5800/R120g-1E Maintenance Guide...

  • Page 29: Problem Of Installing Os

    UEFI boot mode. To change the disk format, clear the partition configuration and create a new partition. All of the data on the hard disk drive will delete. Back up necessary data before clearing the partition configuration. Express5800/R120g-1E Maintenance Guide...
  • Page 30 See Chapter 1 (4. Names and Features of Component) in User’s Guide. Unable to access the partition which was previously created after reinstalling while several disks are connected → For details, refer to the Microsoft website below: http://support.microsoft.com/kb/2497048/ja (Japanese only) Express5800/R120g-1E Maintenance Guide...
  • Page 31 (3) Click Start menu, point to Control Panel, click Administrative Tools, and then click Services to confirm whether the Telnet Service is registered. * You can specify the computer name at 15 characters or more after installing the telnet service. Express5800/R120g-1E Maintenance Guide...
  • Page 32 The screen turns solid black or processing stops with 0x0000005C error while installing Windows Server 2008 R2  Is X2APIC feature of the processor disabled? → Disable X2APIC feature of the processor by using BIOS Setup Utility. Advanced → Processor Configuration → X2APIC → Disabled Express5800/R120g-1E Maintenance Guide...

  • Page 33: Problem Of Starting Os

    → Either remove the cartridge or change the boot order in BIOS Setup.  Is a disk array unit connected to the PCI card? → Change the boot order from BBS Priorities of the BIOS Setup Utility. Express5800/R120g-1E Maintenance Guide...

  • Page 34: Problem Of Raid System

     Did you wait for sufficient time until the hard disk drive was replaced? → Follow the steps below to use the auto-rebuilding feature. (1) Remove a failure HDD. (2) Wait for at least 90 seconds. (3) Install a new HDD. Express5800/R120g-1E Maintenance Guide...
  • Page 35 Check cache mode (current value) about 12 hours later. Reconstruction Displayed when battery is being reconstructed. Check cache mode (current value) after reconstruction completes. If the battery is not found in spite of actions taken, the battery may be faulty. Consult with your sales representative. Express5800/R120g-1E Maintenance Guide...
  • Page 36  Does DISK LED flashes frequently even while the hard disk drive is not accessed? → Ignore the flashing. When Patrol Read is running, the DISK LED flashes even if the hard disk drive is not being accessed. If a SATA hard disk drive is used, the DISK LED stays on. Express5800/R120g-1E Maintenance Guide...

  • Page 37: Problem Of Internal Devices And Other Hardware

    Unable to access the hard disk drive  Is the hard disk drive supported by the server? → Operation of any device that is not authorized by NEC is not supported.  Is the hard disk drive properly installed? →...
  • Page 38 \01_storage\1_ao_02\friendlyname.exe Windows Server 2008 R2: C:\Program Files(x86)\EXPRESSBUILDER\repository\014\win\winnt\drivers \01_storage\1_ao_01\friendlyname.exe If the above path does not exist, run the following file in the EXPRESSBUILDER DVD. Windows Server 2012 R2: \014\win\winnt\drivers\01_storage\1_ao_03\friendlyname.exe Windows Server 2012: \014\win\winnt\drivers\01_storage\1_ao_02\friendlyname.exe Windows Server 2008 R2: \014\win\winnt\drivers\01_storage\1_ao_01\friendlyname.exe Express5800/R120g-1E Maintenance Guide...

  • Page 39: Problem Of Os Operation

    Confirm that the network driver for the server has been installed and various settings, such as TCP/IP protocol, have been properly specified.  Are transfer rate settings correct? → Confirm that the transfer rate and duplex mode are the same as those of the connecting hubs. Express5800/R120g-1E Maintenance Guide...

  • Page 40: Problem Of Expressbuilder On Windows

     Did you uninstall EXPRESSBUILDER? → If you uninstall EXPRESSBUILDER after the Starter Pack installation, EXPRESSBUILDER cannot be launched on Windows. In that case, install Starter Pack again or run the following installer in EXPRESSBUILDER DVD. \014\ar_menu\setup.exe Express5800/R120g-1E Maintenance Guide...

  • Page 41: Problem Of Bundled Software

    ESMPRO ServerAgentService Installation Guide (Windows)“ in EXPRESSBUILDER. The problem of NEC ESMPRO Manager → For details of NEC ESMPRO Manager, see “NEC ESMPRO Manager Installation Guide“ in EXPRESSBUILDER or its help. 5.10 Problem of Optical Disk Drive Unable to access or play CD, DVD and other optical disks ...

  • Page 42: Problem Of Powering Off

     Is the suppression feature of the power switch enabled? → Restart the server once and start the BIOS Setup Utility. Disable the setting of Power Switch Inhibit. The menu to be confirmed: Server → Power Switch Inhibit Express5800/R120g-1E Maintenance Guide...

  • Page 43: Windows System Recovery

    <drive-letter>:\014\win\winnt\drivers\01_storage\1_al_07\megasr1.inf Windows Server 2012： drvload <drive-letter>:\014\win\winnt\drivers\01_storage\1_al_06\megasr1.inf Tips The volume label for each drive can be checked from the display result of the dir command. Example: dir C:\ Exit the command prompt. The driver installation is completed. Express5800/R120g-1E Maintenance Guide...

  • Page 44: Recovery Of Windows Server 2008 R2

    Specify the following and click Add Drivers: Specify the drive labeled INTER-FLASH. (When using EXPRESSBUILDER DVD, specify the optical disk drive.) For N8103-176/177/178 RAID controller: \014\win\winnt\drivers\01_storage\1_an_01\megasas2.inf For on-board RAID controller (LSI Embedded MegaRAID): \014\win\winnt\drivers\01_storage\1_al_08\megasr1.inf The driver installation is completed. Express5800/R120g-1E Maintenance Guide...

  • Page 45: Resetting And Clearing The Server

    Do not shut down, restart the server, or perform any switch operation after pressing BMC Reset Switch for at least three minutes. Tips BMC RESET Switch only resets the BMC and does not restart the server. BMC RESET Switch Express5800/R120g-1E Maintenance Guide...

  • Page 46: Forced Shutdown

    If the remote power-on feature is used, cycle the power once to load the OS after the power has been forcibly turned off, and then turn off the power again by shutting down the OS. POWER Switch (Keep pressing for at least four seconds) Express5800/R120g-1E Maintenance Guide...

  • Page 47: Clearing Bios Settings (Cmos Memory)

    To clear the password or the CMOS memory, use the corresponding jumper switch illustrated in the figure below. Important Do not change other jumper switches. Any change will cause the server to fail or malfunction. Clear CMOS Jumper Clear Password Jumper Protect(factory setting) Protect(factory setting) Clear Clear Express5800/R120g-1E Maintenance Guide...
  • Page 48 7. POST halts with the following error message. ERROR 8006: System configuration data cleared by Jumper. Press<F1> to resume, <F2> to Setup 8. Press <F2> key to start BIOS Setup Utility, and then run Load Setup Defaults from Save & Exit menu. Express5800/R120g-1E Maintenance Guide...
  • Page 49 5. POST halts with the following error message. ERROR 8007: Password Cleared By Jumper. Press<F1> to resume, <F2> to Setup 6. Turn off the server and return the jumper switch to Protect by following steps 1 and 2. 7. Reassemble the server. Express5800/R120g-1E Maintenance Guide...

  • Page 50: System Diagnostics

    Hard disk drive Important To avoid affecting a network and storage system, disconnect a LAN cable, Fibre Channel, NEC Storage, and other external storage before running System Diagnostics. Tips No data is written to the disk on checking hard disk drives.
  • Page 51 “Abnormal End” is displayed in the result on the right side. Move the cursor to the test that detected the error, and press <Enter > key. Take notes about the error message that has been shown to the Detail Information screen and contact your sales representative. Express5800/R120g-1E Maintenance Guide...
  • Page 52 To save it, connect FAT formatted removable media, and then choose Save(F). <Option> Optional features can be used from this menu. <Reboot> Restarts the server. 5. Choose Reboot in Enduser Menu. The server restarts. System Diagnostics is now completed. Express5800/R120g-1E Maintenance Guide...

  • Page 53: Offline Tools

    3. Keyboard Selection Menu appears after POST completion. The following menu appears after choosing a keyboard type. Off-line TOOL MENU Maintenance Utility Server Configuration Utility Exit 4. Choose a feature from the menu. See 9.2 Features of Offline Tools for more information. Express5800/R120g-1E Maintenance Guide...

  • Page 54: Features Of Offline Tools

    Off-line Maintenance Utility is started when Maintenance Utility is chosen. Off-line Maintenance Utility is used for preventive maintenance and failure analysis for the server. If you are unable to start NEC ESMPRO due to a failure, Off-line Maintenance Utility can be used to check the cause of the failure.

  • Page 55: Console-Less Feature

    (character code) appropriate to your environment. 9.3.2 Preparation Enable the remote management feature of EXPRESSSCOPE Engine 3 in advance to check the hardware error during console-less operation. See "EXPRESSSCOPE Engine 3 User's Guide" or NEC ESMPRO Manager online help. Express5800/R120g-1E Maintenance Guide...

  • Page 56: Chapter 2 Useful Features

    Describes how to use EXPRESSBUILDER. 6. EXPRESSSCOPE Engine 3 Describes EXPRESSSCOPE Engine 3. 7. NEC ESMPRO Describes NEC ESMPRO used to manage and monitor the server. 8. NEC Product Info Collection Utility Describes the NEC Product Info Collection Utility. 9. Ezclct Viewer 10.

  • Page 57: System Bios

    The SETUP utility has the following six major menus. • Main menu • Advanced menu • Security menu • Server menu • Boot menu • Save & Exit menu These menu has submenus for relevant items. Selecting submenus allows you to configure further detailed parameters. Express5800/R120g-1E Maintenance Guide...

  • Page 58: Main

    SETUP, and you can change the language setting. System Date WWW MM/DD/YYYY Set the system date. System Time HH:MM:SS Set the system time ]: Factory setting Express5800/R120g-1E Maintenance Guide...
  • Page 59 (an NTP server) is recommended. If the system time becomes considerably slow or fast over time even though you regularly adjust it, contact the dealer where you purchased the server or the maintenance service company for maintenance. Express5800/R120g-1E Maintenance Guide...

  • Page 60: Advanced

    When [Legacy] is selected for Boot Mode Note The Network Stack Configuration submenu and UEFI Driver Configuration submenu cannot be selected if Legacy is specified for Boot Mode. They can be selected only when UEFI is selected for Boot Mode. Express5800/R120g-1E Maintenance Guide...
  • Page 61 This option is displayed only when the installed processor supports this feature. PPIN Support [Disabled] Enable or disable Protected Processor Inventory Enabled Number (PPIN), This option is displayed only when the installed processor supports this feature. Express5800/R120g-1E Maintenance Guide...
  • Page 62 – Windows Server 2008 – Windows Server 2008 R2 See Chapter 1 Installing Windows in Installation Guide, and determine whether this feature is enabled or disabled according to description in "Before Starting Setup" appropriate to your OS. ]: Factory setting Express5800/R120g-1E Maintenance Guide...
  • Page 63 Shows the revision of the microcode applied to (Display only) Processor 2. EMT64 "Supported" is shown when processor 2 supports Intel (Display only) 64 architecture. Hyper-Threading "Supported" is shown when processor 2 supports (Display only) Hyper-Threading Technology. ]: Factory setting Express5800/R120g-1E Maintenance Guide...
  • Page 64 This option is displayed when [Enabled] EIST is set to "Enabled" and Turbo Boost is set to "Enabled". P-STATE Coordination [HW_ALL] Specify the type for P-STATE coordination. This option is displayed only SW_ALL when EIST is set to "Enabled". SW_ANY Express5800/R120g-1E Maintenance Guide...
  • Page 65 It is displayed only Corporative when this function is supported. [Disabled] Specify enabled/disabled for Autonomous C-State Enabled Autonomous C-State of the processor. It is displayed only when this function is supported. ]: Factory setting Express5800/R120g-1E Maintenance Guide...
  • Page 66 Note: If you are using VMware ESXi 5.5 this option must be Disabled. Update 2, Snoop Mode Enable or disable the Snoop Mode Home Snoop This option is available when Disabled is [Early Snoop] selected for Cluster On Die. Home Snoop with Directory Express5800/R120g-1E Maintenance Guide...
  • Page 67 Chapter 2 (1.9.3 Memory RAS Feature) in Mirroring User's Guide. Lock Step Sparing Enable or disable a memory RAS feature Patrol Scrub Disabled (Patrol Scrubbing). [Enabled] Enable or disable a memory RAS feature Demand Scrub Disabled (Demand Scrubbing). [Enabled] ]: Factory setting Express5800/R120g-1E Maintenance Guide...
  • Page 68 Spared) in memory RAS mode. Number (Error): Indicates the memory capacity and failed DIMM. Disabled: Indicates the DIMM has been degraded due to a memory error. Not Present: Indicates that no DIMM is installed. ]: Factory setting Express5800/R120g-1E Maintenance Guide...
  • Page 69 65 msec to 210 msec [260 msec to 900 msec] 1 sec to 3.5 sec 4 sec to 13 sec 17 sec to 64 sec [Disabled] Enable or disable the I/O Non-Posted I/O Non-Posted Prefetch Prefetch function. Enabled ]: Factory setting Express5800/R120g-1E Maintenance Guide...
  • Page 70 ]: Factory setting Note If no hard disk drive on which an OS is installed is connected to a RAID Controller, LAN card (network boot), or Fibre Channel controller, set the option ROM for that slot to "Disabled". Express5800/R120g-1E Maintenance Guide...
  • Page 71 PCI devices. 5.0 GT/s PCIXX Slot Link Speed Limit 2.5 GT/s Specify the upper limit of the link speed of the 5.0 GT/s PCI device in each PCI slot. [8.0 GT/s] R120g-1E XX:1A/1B/1C/1D ]: Factory setting Express5800/R120g-1E Maintenance Guide...
  • Page 72 Enable or disable the feature that remotely Wake On LAN/PME [Disabled] powers on the server. Enabled Enable or disable the feature that remotely Wake On RTC Alarm [Disabled] powers on the server based on the real time Enabled clock. ]: Factory setting Express5800/R120g-1E Maintenance Guide...
  • Page 73 Specify the delay time before HDD is 3 Seconds accessed during POST. 6 Seconds 9 Seconds 12 Seconds 15 Seconds 21 Seconds 30 Seconds ]: Factory setting Note NEC has not verified the operation in IDE mode. Express5800/R120g-1E Maintenance Guide...
  • Page 74 Parameter Description SATA Port0 (Display only) Shows a device connected to each port. "Not Present" is shown when no device is SATA Port1 connected to the SATA port. SATA Port2 SATA Port3 SATA Port4 ]: Factory setting Express5800/R120g-1E Maintenance Guide...
  • Page 75 POST according to the supported OS. Disabled Auto: Enables USB 3.0 after the OS that supports USB 3.0 is started. Enabled: Enables USB3.0. Disabled: Disables USB3.0. Disabled XHCI Hand-off Enable or disable the XHCI hand-off feature. [Enabled] ]: Factory setting Express5800/R120g-1E Maintenance Guide...
  • Page 76 From the Advanced menu, select Serial Port Configuration and then press the <Enter> key to display the menu screen shown below. From BIOS Redirection Port, select Serial Port A or Serial Port B and then press the <Enter> key to display the menu screen shown below. Express5800/R120g-1E Maintenance Guide...
  • Page 77 Specifying "Serial Port A" Serial Port B or "Serial Port B" allows direct connection via a terminal unit such as NEC ESMPRO Manager. The screen size of the terminal unit must be 80 x 25. The option items shown below are displayed.
  • Page 78 PXE Configuration – – Network Mode Disabled Specify the PXE network mode. [IPv4] IPv6 Madia Detect Count [1]-50 Specify the number of times trying to detect media at PXE connection. iSCSI Configuration – – ]: Factory setting Express5800/R120g-1E Maintenance Guide...
  • Page 79 IQN format (iSCSI Qualifier Name). The menu items below can be selected when "iSCSI Initiator Name" is specified. Add an Attempt – – Attempt [XX] – – Delete Attempts – – Change Attempt Order – – ]: Factory setting Express5800/R120g-1E Maintenance Guide...
  • Page 80 Chapter 2 Useful Features 1. System BIOS <1> Add an Attempt submenu Note A MAC address is displayed when the onboard LAN controller or the UEFI driver for the PCI device is loaded. Option Parameter Description MAC [XX:XX:XX:XX:XX:XX] – – Express5800/R120g-1E Maintenance Guide...
  • Page 81 "Disabled" is selected for Enable DHCP. Target Name Alphanumeric Specify the target name with IQN (iSCSI Qualifier) format. This characters between 4 item is not displayed when "Enabled" is selected for Get Target and 223 info via DHCP. Express5800/R120g-1E Maintenance Guide...
  • Page 82 – Save the current settings. Back to Previous Page – Return to the iSCSI Configuration submenu. ]: Factory setting <2> Attempt[XX] submenu Options and parameters are same as those in MAC [XX:XX:XX:XX:XX:XX] submenu. See MAC [XX:XX:XX:XX:XX:XX] submenu. Express5800/R120g-1E Maintenance Guide...
  • Page 83 Select "Enabled" for an iSCSI attempt you want to delete. Enabled Commit Changes and Exit – Save the current setting and return to the iSCSI Configuration submenu. Discard Changes and Exit – Discard the current setting and return to the iSCSI Configuration submenu. ]: Factory setting Express5800/R120g-1E Maintenance Guide...
  • Page 84 <+> or <–> key. Commit Changes and Exit – Save the current setting and return to the iSCSI Configuration submenu. Discard Changes and Exit – Discard the current setting and return to the iSCSI Configuration submenu. ]: Factory setting Express5800/R120g-1E Maintenance Guide...
  • Page 85 This item is displayed when the onboard LAN controller or a UEFI driver for a PCI device is loaded. The on-screen menu depends on the specified UEFI driver. VLAN Configuration － － (MAC:XXXXXXXXXXXX) Driver Health – – Express5800/R120g-1E Maintenance Guide...
  • Page 86 Specify Priority of VLAN. Priority [0]-7 Add VLAN. Add VLAN － Configured VLAN List － － Specify [Enabled] for the VLAN to be deleted. VLAN ID: [x], Priority:[x] [Disabled] Enabled Delete the selected VLAN. Remove VLAN － Express5800/R120g-1E Maintenance Guide...
  • Page 87 (Display only) Displays the status of the UEFI driver. This item is displayed when the onboard LAN controller or a UEFI driver for a PCI device is loaded, and the UEFI driver supports the Driver Health Protocol. Express5800/R120g-1E Maintenance Guide...

  • Page 88: Security

    • Administrator Password must be set before setting User Password. Tips • Do not set any password before installing OS. • If you have forgotten any password, contact the store where you purchased the product or your maintenance service company. Express5800/R120g-1E Maintenance Guide...
  • Page 89 Secure Boot Configuration － Boot Mode is set to [UEFI]. Trusted Computing – This option is displayed only when the optional TPM kit is installed and can be selected when an administrator password has been set. ]: Factory setting Express5800/R120g-1E Maintenance Guide...
  • Page 90 Tips Secure Boot. When Secure Boot is enabled and in order to have the option card • recognized as a bootable device, the UEFI driver of the option card needs to be signed by the Microsoft key. Express5800/R120g-1E Maintenance Guide...
  • Page 91 In addition, registers/deletes KEK. Displays the status of Authorized Signatures (BD). Authorized Signatures － In addition, registers/deletes DB. Displays the status of Forbidden Signatures － Forbidden Signatures (DBX). In addition, registers/deletes DBX. － Authorized Timestamps ]: Factory setting Express5800/R120g-1E Maintenance Guide...
  • Page 92 Chapter 2 Useful Features 1. System BIOS Trusted Computing submenu From the Security menu, select Trusted Computing and then press the <Enter> key to display the menu screen shown below. If you enable TPM Support, the following menu screen appears. Express5800/R120g-1E Maintenance Guide...
  • Page 93 Chapter 2 Useful Features 1. System BIOS If TXT Support is enabled, the following screen is displayed. Express5800/R120g-1E Maintenance Guide...
  • Page 94 Technology (feature to virtualize processor). VT-d Disabled Enable or disable Intel(R) Virtualization [Enabled] Technology for Directed I/O feature (Virtualization of I/O feature). This option is displayed only when the installed processor supports this feature. ]: Factory setting Express5800/R120g-1E Maintenance Guide...

  • Page 95: Server

    Enable or disable the boot monitoring feature 5-60 minutes and specify the timeout period. To use this feature, NEC ESMPRO ServerAgentService must be installed. If starting up an OS on which NEC ESMPRO ServerAgentService is not installed, disable this feature. Boot Monitoring Policy [Retry 3 times]...
  • Page 96 Boot menu. Reduce the number of bootable devices by disconnecting unused USB device, or change Option ROM Scan for onboard devices or PCI slots to "Disabled". Express5800/R120g-1E Maintenance Guide...
  • Page 97 Installation and removal of DIMM If you intend to measure the power by this setting, do not use the power control feature that limits power consumption. See Chapter 2 (4. Power Control Feature) for more information. ]: Factory setting Express5800/R120g-1E Maintenance Guide...
  • Page 98 Shows the revision of Sensor Data Record. NM Firmware Version (Display only) Shows the firmware version of Intel Node Manager. Descriptor Revision (Display only) Shows the revision of the descriptor. Chipset Revision (Display only) Shows the revision of the chipset. ]: Factory setting Express5800/R120g-1E Maintenance Guide...
  • Page 99 POWER switch twice to power on the server. Cold Redundant Mode [Disabled] Enable or disable the Cold Redundancy feature. Enabled For details, refer to User's Guide. R120g1E: Chapter 2 (1.19.1 Cold Redundant Feature) ]: Factory setting Express5800/R120g-1E Maintenance Guide...
  • Page 100 * Continue pressing the POWER switch for at least 4 seconds to forcibly turn off the power. Tips • If an uninterruptible power supply (UPS) is used for automatic operation, set the AC-LINK to "Power On". • AC-LINK option becomes valid when next time POST is running. Express5800/R120g-1E Maintenance Guide...

  • Page 101: Boot

    − − Quiet Boot Disabled Enable or disable the feature to display the NEC logo during [Enabled] POST. When this option is set to "Disabled", the results of POST execution are displayed instead of the NEC logo. If BIOS Redirection Port is enabled, this option is shown as Unavailable and inaccessible (run with "Disabled"...
  • Page 102 Devices other than USB device (e.g., SATA device, RAID) is given higher priority, and USB device is given priority next to non-USB devices. c) Bootable device If a bootable device has been set to Disabled, cancel the Disabled status, and register the device in Priorities of that device type. Express5800/R120g-1E Maintenance Guide...
  • Page 103 OS. However, the system can be started up without any problem. • If Boot Mode is set to "Legacy", HDD Priorities shows the model number of the hard disk drive. • Change the bootable device from the SETUP command instead of the Windows bcdedit. Express5800/R120g-1E Maintenance Guide...

  • Page 104: Save & Exit

    Reconfigure each item according to your environment by referring to the list of settings in this section. • The values of iSCSI Configuration submenu and UEFI Driver Configuration submenu do not return to the default value. Express5800/R120g-1E Maintenance Guide...

  • Page 105: Server Configuration

    Keyboard type selection menu 2. When you select a type of keyboard that is connected to the server, the Off-line TOOL MENU appears. Off-line TOOL menu 3. Selecting Server Configuration Utility in Off-line TOOL MENU starts Server Configuration Utility. Express5800/R120g-1E Maintenance Guide...
  • Page 106 You can view or set information concerning ME (Management Engine). See Chapter 2 (2.3.6 ECO) for details. (c) Help You can open help screen of Server Configuration Utility. (d) Return to the previous menu You can exit Server Configuration Utility, and return to Off-line TOOL MENU. Express5800/R120g-1E Maintenance Guide...

  • Page 107: Expressscope Engine 3

    See Chapter 2 (2.6 Initializing Configuration) for details. (e) Help You can open help screen of EXPRESSSCOPE Engine 3. Return to the previous menu You can exit EXPRESSSCOPE Engine 3, and return to Server Configuration Utility menu. Express5800/R120g-1E Maintenance Guide...

  • Page 108: Configuration Menu

    (e) System Operation You can set parameters for remote KVM console and remote media. See Chapter 2 (2.3.5 System Operation) for details. Miscellaneous You can set various features of BMC. See Chapter 2 (2.3.7 Miscellaneous) for details. Express5800/R120g-1E Maintenance Guide...

  • Page 109: Network

    Dynamic DNS Determine whether to enable/disable of Dynamic DNS. Disable DNS Server Specify the DNS Server. 0.0.0.0 Host Name Specify the Host Name. Blank Domain Name Specify the Domain Name. Blank Express5800/R120g-1E Maintenance Guide...
  • Page 110 You can change the configuration of "Connection Type" is available when "Boot Mode" is "Legacy". Change "Boot Mode" configuration from "UEFI" to "Legacy" before changing "Connection Type" configuration, and then restore "Boot Mode" to "UEFI" (after changing "Connection Type"). Express5800/R120g-1E Maintenance Guide...

  • Page 111: User Management

    Specify IP address of Domain Controller Server 3. Blank Active Directory (Group) Group Name Specify group name of Active Directory. Blank Group Domain Specify group domain of Active Directory. Blank Privilege Specify privilege of group of Active Directory. Administrator Administrator Operator User Express5800/R120g-1E Maintenance Guide...
  • Page 112 *12: Characters in the range between 4 and 62 including alphanumeric, hyphen, underscore, period, comma, and equal sign can be used. *13: Alphanumeric characters in the range between 4 and 31 excluding ", #, and ¥ can be used. Express5800/R120g-1E Maintenance Guide...

  • Page 113: Mail Alert

    Enable *6 *7 LOGIN Select Enable/Disable of LOGIN authentication. Enable *6 *7 PLAIN Select Enable/Disable of PLAIN authentication. Enable *6 *8 User Name Specify the SMTP User Name. Blank *6 *9 Password Specify the SMTP Password. Blank Express5800/R120g-1E Maintenance Guide...
  • Page 114 Up to 19 alphanumeric characters can be used excluding " " blank, ",?, =, <, >, #, and ¥. *10: Be sure to perform Alert Test after all the parameters are configured appropriately. Alert feature may fail depending on configuration made for network or alert receiver. Express5800/R120g-1E Maintenance Guide...

  • Page 115: Snmp Alert

    Can be specified only when each Alert Receiver is set to "Enable". Be sure to perform Alert Test after all the parameters are configured appropriately. Alert feature may fail depending on configuration made for network or alert receiver. Express5800/R120g-1E Maintenance Guide...

  • Page 116: System Operation

    – Memory (Remote CD/DVD port number + 2) (Encryption) Remote FD Display the port number of remote FD when encryption is enabled. (Remote – CD/DVD port number + 3) (Encryption) Port numbers must be the unique one. Express5800/R120g-1E Maintenance Guide...

  • Page 117: Eco

    (in seconds) depends on system. system value Shutdown System Enable or disable the feature to shutdown the system when power Disable consumption exceeds the time specified in Correction time limit. Non- Aggressive Enable or disable Non-Aggressive Mode. Disable Mode Express5800/R120g-1E Maintenance Guide...
  • Page 118 CPU/memory reaches 100%, the power value cannot be reduced no longer. • If the value specified for Power Threshold (Pa) for Aggressive Mode is lower than the power required for system startup and the parameter "Shutdown System" is enabled, the server might not start normally. Express5800/R120g-1E Maintenance Guide...

  • Page 119: Miscellaneous

    When this item is changed to/from "Overwrite oldest SEL", all log records in the SEL Repository are cleared. Disabling Platform Event Filter also disables SNMP alert. When BMC can be managed directly from NEC ESMPRO Manager (Ver.5.4 or later), this item must be set to "Enable". If it is set to "Enable", Authentication Key is required.

  • Page 120: Clear Sel

    <ESC> key: Aborts processing and returns to BMC Configuration menu. <Enter> key: Resets BMC. It takes about several minute to restart BMC. Note Do not shutdown the system, reboot the system, or perform any switch operation while BMC is being reset (for approximately 3 minutes). Express5800/R120g-1E Maintenance Guide...

  • Page 121: Initializing Configuration

    Initializes BMC configuration settings and restores the default value. After initialization, it takes several minutes to restart BMC. Note Do not shutdown the system, reboot the system, or perform any switch operation while BMC is being initialized (for approximately 3 minutes). Express5800/R120g-1E Maintenance Guide...

  • Page 122: Power Control Feature

    For a device that has a Xeon Processor, power consumption of the server can be controlled by using the command line interface of EXPRESSSCOPE Engine 3 (BMC) or by using NEC ESMPRO Manager. This feature curves the upper limit of the power consumption, which allows more servers to be installed in the environment where the power consumption is limited.

  • Page 123: Raid System Configuration

    Use Cursor Keys To Navigate Between Items And Press Enter To Select An Option *1: "x" in LSI Software RAID Configuration Utility Verx.xx represents the version of utility. *2: mm dd, yyy represents created date. *3: "z" in BIOS Version z.zz.zzzzzzzz represents the version of LSI Software RAID BIOS. Express5800/R120g-1E Maintenance Guide...

  • Page 124: Quitting Lsi Software Raid Configuration Utility

    To quit the utility, press the <Esc> key on the TOP menu of LSI Software RAID Configuration Utility. Exit? Select Yes. Press<CTRL><ALT><DEL> To Reboot The System When the above message appears, press <Ctrl>+<Alt>+<Del> keys. The server restarts. Express5800/R120g-1E Maintenance Guide...

  • Page 125: Menu Tree Of The Legacy Mode

    Enable (If the system is restarted during Rebuild or Check Consistency,  Auto Resume specify whether the task is continued automatically or not.)  Disk Coercion 1 GB (Forcibly pack HDDs of different size)  Factory Default Restore the default value Express5800/R120g-1E Maintenance Guide...
  • Page 126 • Media Type Media type (HDD or SSD) • Capacity Capacity • Product ID Product ID • Revision No. Revision No. • Link Speed Transfer rate  Rebuild Execute Rebuild  Check Consistency Check Consistency of Virtual Drive Express5800/R120g-1E Maintenance Guide...

  • Page 127: Procedures For Using Configuration Utility In The Legacy Mode

    You cannot specify the Virtual Drive capacity on the Easy Configuration menu. Use New Configuration or View/Add Configuration instead. • For RAID10, the Virtual Drive is configured with the maximum capacity. You cannot specify the capacity. • For RAID0, you can skip the step for checking the consistency. Express5800/R120g-1E Maintenance Guide...
  • Page 128 4. Move the cursor onto the physical device to be included in the disk array, and then press the <Space> key. The display for the selected physical device changes from READY to ONLINE. New Configuration – ARRAY SELECTION MENU PORT # ONLINE A00-00 ONLINE A00-01 Express5800/R120g-1E Maintenance Guide...
  • Page 129 Virtual Drive(s) Configured RAID Size #Stripes StripeSz Status xxx.xxxGB 64 KB ONLINE Virtual Drive 0 RAID = 1 Units = MB Size = xxxxxxMB = Off = On Accept SPAN = NO Express5800/R120g-1E Maintenance Guide...
  • Page 130 50%. (5) RA (Read Ahead): Specify whether to use read-ahead. Parameter Remarks Does not perform read ahead. Performs read ahead. * Recommended (6) Span: Specify the span. This server does not use this feature. Express5800/R120g-1E Maintenance Guide...
  • Page 131 16. For RAID1, check the consistency on the virtual drive that has been initialized. See Chapter 2 (4.3.4 Check Consistency) for details. 17. Press the <Esc> key to return to the TOP menu and exit LSI Software RAID Configuration Utility. Express5800/R120g-1E Maintenance Guide...

  • Page 132: Manual Rebuild

    6. Select Yes to start the rebuild process. When the Completed indication on the REBUILDING screen indicates 100%, the rebuild process is completed. 7. Press the <Esc> key to return to the TOP menu and exit LSI Software RAID Configuration Utility. Express5800/R120g-1E Maintenance Guide...

  • Page 133: Configure Hotspare

    READY 4. Move the cursor onto the physical device to be hot spared, and then press the <Enter> key. 5. Select Make HotSpare. 6. When you select Yes, the display for the physical device changes to “HOTSP”. Express5800/R120g-1E Maintenance Guide...
  • Page 134 HOTSP Note To cancel the hot spare setting, select Objects and then Physical Drive, move the cursor onto the physical device to be canceled for hot sparing, press the <Enter> key, and then select Change Drv State. Express5800/R120g-1E Maintenance Guide...

  • Page 135: Check Consistency

    Select Yes to start consistency checking. When the Completed indication on the CC Under Progress screen indicates 100%, the consistency check is completed. Press the <Esc> key to return to the TOP menu and exit LSI Software RAID Configuration Utility. Express5800/R120g-1E Maintenance Guide...

  • Page 136: Others

    The available value is between 0% and 100%. The default value (recommended) is 30%. Physical device information Use this feature to display physical device information. From the TOP menu, select Objects, Physical Drive, select the target physical device, and then Drive Properties. Express5800/R120g-1E Maintenance Guide...

  • Page 137: Running Lsi Software Raid Configuration Utility In The Uefi Mode

    SETUP by pressing the < F2> key while expanding option ROM.) If you fail to press the <F2> key or the system proceeds without displaying the following Tips screen, restart the system, and then press the <F2> keys on the POST screen. Express5800/R120g-1E Maintenance Guide...

  • Page 138: Advanced Menu

    The Advanced menu appears if you move the cursor to the position of Advanced. If you select UEFI Driver Configuration and press the <Enter> key, the following submenu appears. Select LSI Software RAID Configuration Utility and press the <Enter> key. The TOP menu of LSI Software RAID Configuration Utility appears. Express5800/R120g-1E Maintenance Guide...

  • Page 139: Quitting Lsi Software Raid Configuration Utility

    Quitting LSI Software RAID Configuration Utility To quit the utility, press the <Esc> key on the TOP menu of LSI Software RAID Configuration Utility. When the following screen appears, the LSI Software RAID Configuration Utility is exited. Express5800/R120g-1E Maintenance Guide...

  • Page 140: Menu Tree Of The Uefi Mode

    Clearing the RAID Configuration Virtual Drive Management > Create Configuration Creating the RAID Configuration Save Configuration Storing the created configuration Select RAID Level Selecting the RAID level Selecting the HDD creating the Virtual Select Drives From Drive Express5800/R120g-1E Maintenance Guide...
  • Page 141 Online Physical Drive status Coerced Size (MB) Other Physical Drive size Device Type Physical Drive type Connected Port Port number Media Errors Media error count Predicted Fail Count Failure prediction count Available Size (MB) Available remained size Express5800/R120g-1E Maintenance Guide...
  • Page 142 Physical Drive. Starting the operations to the Physical Start Operation Drive Cancel of the operations being executed Stop Operation in the Physical Drive. > View Global Hot Spare Drives Device-dependent Display of the Global Hot Spare Drive Express5800/R120g-1E Maintenance Guide...

  • Page 143: Procedures For Using Configuration Utility In The Uefi Mode

    Exit LSI Software RAID Configuration Utility Run LSI Software RAID Configuration Utility. From the TOP menu screen, select Virtual Drive Management, and then Create Configuration. For Select RAID Level on the following screen, select the RAID level (RAID0, RAID1, or RAID10). Express5800/R120g-1E Maintenance Guide...
  • Page 144 Select Select Drives, and then select the device type for Select Media Type. • Note Do not select Both. This platform does not support Both of Media Type. • The options for Select Media Type vary depending on the connected device. Express5800/R120g-1E Maintenance Guide...
  • Page 145 Select all of the physical devices to be created, select Apply Changes, and then select OK on the next screen. Note You may select either of the upper or lower Apply Changes which is provided at two locations. Express5800/R120g-1E Maintenance Guide...
  • Page 146 Selecting “Disable” degrades performance by approximately 50%, comparing with the “Enable” setting. 5-5. Read Ahead: Specify the Read Ahead setting. Parameter Remarks Disable Does not perform read ahead. Enable* Performs read ahead. * Recommended Express5800/R120g-1E Maintenance Guide...
  • Page 147 When all the settings are completed, select Save Configuration. Note You may select either of the upper or lower Save Configuration which is provided at two locations. Select Yes, and then select OK on the next screen. A virtual drive is created. Express5800/R120g-1E Maintenance Guide...
  • Page 148 Select “Select Drives” under Span1, and then select the device type for Select Media Type. • Note Do not select Both. This platform does not support Both of Media Type. • The options for Select Media Type vary depending on the connected device. Express5800/R120g-1E Maintenance Guide...
  • Page 149 Select all of the physical devices to be created, select Apply Changes, and then select OK on the next screen. Note You may select either of the upper or lower Apply Changes which is provided at two locations. Express5800/R120g-1E Maintenance Guide...
  • Page 150 Select all of the physical devices to be created, select Apply Changes, and then select OK on the next screen. Note • You may select either of the upper or lower Apply Changes which is provided at two locations. • Do not create Span3 and more in Add More Spans menu. Express5800/R120g-1E Maintenance Guide...
  • Page 151 9-3. Read Ahead: Specify the Read Ahead setting. Parameter Remarks Disable Does not perform read ahead. Enable* Performs read ahead. * Recommended Note For RAID 10, the virtual drive can be created only with the maximum size. Express5800/R120g-1E Maintenance Guide...
  • Page 152 10) When all of the settings are complete, select Save Configuration. Note You may select either of the upper or lower Save Configuration which is provided at two locations. 11) Select Yes, and then select OK on the next screen. The virtual drive is created. Express5800/R120g-1E Maintenance Guide...
  • Page 153 Select the Drive Group to be additionally created for Choose Drive Group, and then select “Enabled”. Select Apply Changes, and then OK on the next screen. Note You may select either of the upper or lower Apply Changes which is provided at two locations. Express5800/R120g-1E Maintenance Guide...
  • Page 154 Drive Group setting is also changed. When all the settings are completed, select Save Configuration. Note You may select either of the upper or lower Save Configuration which is provided at two locations. Express5800/R120g-1E Maintenance Guide...
  • Page 155 Drive information on the following screen. When multiple virtual drives are created, for Select Virtual Drive, select the virtual drive you want to check. Press the <Esc> key to return to the previous screen, and then select Select Virtual Drive Operations. Express5800/R120g-1E Maintenance Guide...
  • Page 156 Data is lost after initialization. Take extreme care to select the correct Virtual Drive. Select “Virtual Drive Operation”, and then select “Fast Initialization” on the following screen. Important Full Initialization on the LSI Software RAID Configuration Utility takes long time, so do not select it. Express5800/R120g-1E Maintenance Guide...
  • Page 157 Install the OS. You don’t need to install the OS if the created virtual drive is not for booting the OS. After the OS is installed, install Universal RAID Utility. For more information about how to install, refer to the User's Guide that comes with this server. Express5800/R120g-1E Maintenance Guide...
  • Page 158 Inconsistency may be detected at the first time of the consistency check, but there is no problem. Note For RAID0, running Check Consistency is not required. Press the <Esc> key to return to the TOP menu and exit the utilities. Express5800/R120g-1E Maintenance Guide...

  • Page 159: Manual Rebuild

    Replace a physical device, and then restart the server. Run LSI Software RAID Configuration Utility. From the TOP menu, select Drive Management, and then Select Drive Operations. The following screen appears. Confirm that the target physical device is displayed for Select Drive. Express5800/R120g-1E Maintenance Guide...
  • Page 160 The status of Operation Progress is not automatically updated. If you want to update the progress status, press the <Esc> key to return to the previous screen, and then select Select Virtual Drive Operations again. Exit LSI Software RAID Configuration Utility. Express5800/R120g-1E Maintenance Guide...

  • Page 161: Configure Hotspare

    Exit LSI Software RAID Configuration Utility Connect a physical device for hot sparing, and then turn on the server. Run LSI Software RAID Configuration Utility. On the TOP menu screen, select Drive Management. The following screen appears. Express5800/R120g-1E Maintenance Guide...
  • Page 162 Chapter 2 Useful Features 4. RAID System Configuration Select Select Drive, and then select the physical device for hot sparing. Select Drive Operation. Express5800/R120g-1E Maintenance Guide...
  • Page 163 Chapter 2 Useful Features 4. RAID System Configuration Select “Assign Global Hot Spare Drive”. Select Start Operation, and then select OK. Return to the TOP menu screen. Select Drive Management. Select View Global Hot Spare. Express5800/R120g-1E Maintenance Guide...
  • Page 164 4. RAID System Configuration Confirm that a hot spare drive has been created. Exit LSI Software RAID Configuration Utility. Note To cancel the HotSpare setting, select Drive Management, Select Drive Operations, and then select “Unassign Hot Spare Drive”. Express5800/R120g-1E Maintenance Guide...

  • Page 165: Check Consistency

    For RAID0, running Check Consistency is not required. Run LSI Software RAID Configuration Utility Run Check Consistency Exit LSI Software RAID Configuration Utility From the TOP menu of LSI Software RAID Configuration Utility, select Virtual Drive Management. Express5800/R120g-1E Maintenance Guide...
  • Page 166 Chapter 2 Useful Features 4. RAID System Configuration Select Select Virtual Drive Operations. Select the target virtual drive for Select Virtual Drive. Select "Virtual Drive Operation". Express5800/R120g-1E Maintenance Guide...
  • Page 167 Chapter 2 Useful Features 4. RAID System Configuration Select "Check Consistency". Select Start Operation. Select Yes on the next screen. Express5800/R120g-1E Maintenance Guide...
  • Page 168 Note The status of Operation Progress is not automatically updated. Press the <Esc> key to return to the screen to the upper position once; the progress status is updated when the mode enters “Select Virtual Drive Operations”. Express5800/R120g-1E Maintenance Guide...

  • Page 169: Others

    Physical device information Use this feature to display physical device information. From the TOP menu, select Drive Management and then View Drive Properties, and then select Select Drive to select the physical device you want to check. Express5800/R120g-1E Maintenance Guide...

  • Page 170: Lsi Software Raid Configuration Utility And Universal Raid Utility

    Array (Disk Array) Number starting from 0 Number starting from 1 Assigned based on Enclosure Physical Drive (Physical Device) Number starting from 0 number and slot number Drive Group (Disk Array) Number starting from 0 Number starting from 1 Express5800/R120g-1E Maintenance Guide...
  • Page 171 BGI Rate (Background Initialization Priority). But Universal RAID Utility cannot set Background Initialization Priority. • Initialization priority cannot be set by Universal RAID Utility in LSI Embedded MegaRAID. To set the initialization priority, use LSI Software RAID Configuration Utility. Express5800/R120g-1E Maintenance Guide...

  • Page 172: Details Of Expressbuilder

    After installing Starter Pack in the server, you can run EXPRESSBUILDER as a Windows application. Run NEC EXPRESSBUILDER from Start Menu or run the shortcut on the desk top. When EXPRESSBUILDER starts as a Windows application, Autorun Menu shown in Chapter 2 (6.2 Menus of EXPRESSBUILDER) - (4) Autorun Menu will appear.

  • Page 173: Menus Of Expressbuilder

    You can remotely operate EXPRESSBUILDER by using BIOS Console Redirection when choosing Tool menu (Redirection mode). The menu items and the tools are the same as those in normal mode. Tips Choose the normal mode when using the remote KVM feature. Express5800/R120g-1E Maintenance Guide...
  • Page 174 Test and diagnostics Return to the previous menu Choose Test and diagnostics to run System Diagnostics, which is used to analyze and diagnose the server and check the cable connection. For details, see Chapter 1 (8. System Diagnostics). Express5800/R120g-1E Maintenance Guide...
  • Page 175 Applications Installs or runs applications individually. Files for Setup Creates a file for Windows installation. Maintenance Updates Internal Flash Memory or copies the application files to removable media. Exit Closes the menu. Express5800/R120g-1E Maintenance Guide...

  • Page 176: Utilities In Expressbuilder

    Saves or loads the configuration data on a RAID controller. (2) File Execution Directly runs an external utility on removal media. Use this feature for utilities provided by NEC. Note Do not run the file provided by a third party.

  • Page 177: Expressscope Engine 3

    * N8115-04 Remote KVM and Media License are required to activate these features. To actualize these features, virtual USB mass storage (Remote FD, Remote CD/DVD, Remote USB Memory, or Virtual Flash) is always connected as USB mass storage. Express5800/R120g-1E Maintenance Guide...

  • Page 178: Nec Esmpro

    Chapter 2 Useful Features 7. NEC ESMPRO NEC ESMPRO NEC ESMPRO ServerAgentService (for Windows) For details of NEC ESMPRO ServerAgentService (for Windows), see “NEC ESMPRO ServerAgentService Installation Guide (Windows)“ in EXPRESSBUILDER. Express5800/R120g-1E Maintenance Guide...

  • Page 179: Nec Esmpro Manager

    7. NEC ESMPRO NEC ESMPRO Manager NEC ESMPRO Manager can remotely control and monitor the hardware and the RAID system of the server. To use these features, install the bundle software for the server such as NEC ESMPRO ServerAgentService. For details, see "NEC ESMPRO Manager Installation Guide" or online help.

  • Page 180: Nec Esmpro Agent Extension

    Chapter 2 Useful Features 7. NEC ESMPRO NEC ESMPRO Agent Extension You can manage the server remotely by using NEC ESMPRO Agent Extension with NEC ESMPRO Manager monitoring the server's BMC. For details, see "NEC ESMPRO Agent Extension Installation Guide" in EXPRESSBUILDER.

  • Page 181: Nec Product Info Collection Utility

    8. NEC Product Info Collection Utility NEC Product Info Collection Utility NEC Product Info Collection Utility can collect various data and logs related to the server all at once. You can collect the server information (Product Info) for maintenance by using this utility.

  • Page 182: Ezclct Viewer

    Chapter 2 Useful Features 9. Ezclct Viewer Ezclct Viewer Ezclct Viewer can display the log files collected by NEC Product Info Collection Utility. For details, see " Ezclct Viewer User’s Guide" in EXPRESSBUILDER. Express5800/R120g-1E Maintenance Guide...

  • Page 183: Universal Raid Utility

    Creating Logical Drive of RAID 6 Four or more physical devices are needed to create a RAID 6 logical drive by using Universal RAID Utility. If you want to create a RAID 6 logical drive with three physical devices, use Off-line Utility. Express5800/R120g-1E Maintenance Guide...

  • Page 184: Express Report Service / Express Report Service (Https)

    11. Express Report Service / Express Report Service (HTTPS) Express Report Service / Express Report Service (HTTPS) For details about Express Report Service / Express Report Service (HTTPS), see “Express Report Service / Express Report Service (HTTPS) Installation Guide (Windows)“ in EXPRESSBUILDER. Express5800/R120g-1E Maintenance Guide...

  • Page 185: Express Report Service (Mg)

    Chapter 2 Useful Features 12. Express Report Service (MG) Express Report Service (MG) For details about Express Report Service (MG), see “Express Report Service (MG) Installation Guide (Windows)” in EXPRESSBUILDER. Express5800/R120g-1E Maintenance Guide...
  • Page 186 2. List of Windows Event Logs Shows a list of Windows event logs Accessing Data for Electrical Power, Temperature, and Processor Utilization Describes how to check power consumption in watts, intake temperature, and logical processor utilizations. 4. Glossary 5. Revision Record Express5800/R120g-1E Maintenance Guide...

  • Page 187: Chapter 3 Appendix

    The next table lists the error messages and the actions to solve the problem. Tips Write down the displayed messages and beep patterns before contacting your sales representative. The messages are useful information for maintenance. Express5800/R120g-1E Maintenance Guide...
  • Page 188 Unsupported CPU detected on CPU #1 9002 Unsupported CPU detected on CPU #2 A CPU of which clock speed is 9021 Unsupported CPU Speed unsupported was detected. detected on CPU #1 9022 Unsupported CPU Speed detected on CPU #2 Express5800/R120g-1E Maintenance Guide...
  • Page 189 Run SETUP, change parameter for Memory configuration. Retest to Yes, and then perform Save Changes and Exit. Memory LockStep feature is Lockstep was not ready. If the same error persists, contact your sales A423 disabled in this memory representative. configuration. Express5800/R120g-1E Maintenance Guide...
  • Page 190 DIMM was forcibly enabled. An error in CPU1_DIMM2 was AE82 CPU1_DIMM2 with error is detected, but because all memory enabled. is currently disabled, this DIMM was forcibly enabled. Express5800/R120g-1E Maintenance Guide...
  • Page 191 Configuration → PCI Device Controller and initialized - PCI Slot 1B Option ROM expansion in PCI slot Option ROM Settings → PCIxx Slot Option B004 Expansion ROM not 1C failed. ROM → Disabled. (xx: PCI slot number) initialized - PCI Slot 1C Express5800/R120g-1E Maintenance Guide...
  • Page 192 Contact your sales representative. the range. An error was detected while Contact your sales representative. C020 The error occurred during reading voltage sensor. voltage sensor reading. A system voltage abnormality was C021 System Voltage out of the detected. range. Express5800/R120g-1E Maintenance Guide...
  • Page 193 BMC internal exception BMC A/D timeout error was C118 BMC A/D timeout error. detected. BMC error or illegal SDR data was C119 SDR repository corrupt. detected. BMC error or illegal system event C11A SEL corrupt. log data was detected. Express5800/R120g-1E Maintenance Guide...
  • Page 194 Unplug the power cord, wait for at least 30 C501 Intel(R) Node Manager is in Recovery Mode. seconds, then restart the server. At that time, Recovery Mode. check the jumper switch setting on motherboard. If the same error is detected repeatedly, contact your sales representative. Express5800/R120g-1E Maintenance Guide...
  • Page 195 Run SETUP and re-specify each item. System configuration data The SETUP settings were cleared C628 If the problem cannot be solved, contact your cleared by System Boot Options by the standard IPMI-compliant command. sales representative. command of “Set System Boot Options.” Express5800/R120g-1E Maintenance Guide...
  • Page 196 Resetting the system failed. An error was detected when allocating PCI Remove all the installed PCI boards from the resources. PCI slots, and then restart the server. If the same error is detected repeatedly, contact your sales representative. Express5800/R120g-1E Maintenance Guide...
  • Page 197 (x: DIMM number) Memory Sparing feature failed over to Memory DIMM Sparing Fail-over standby memory. on CPUx (x: CPU socket number) Memory Mirroring feature failed over to Memory Mirroring Fail-over on standby memory. CPUx (x: socket number) Express5800/R120g-1E Maintenance Guide...
  • Page 198 Baseboard Temperature1 Lower detected. clogged. Non-Critical Contact your sales representative. Baseboard Temperature1 Upper Non-Critical Baseboard Temperature1 Lower Critical Baseboard Temperature1 Upper Critical Ambient Temperature Lower Non-Critical Ambient Temperature Upper Non-Critical Ambient Temperature Lower Critical Ambient Temperature Upper Critical Express5800/R120g-1E Maintenance Guide...
  • Page 199 Power Supply1 Failure detected occurred. plugged in. If this does not resolve the Power Supply2 Failure detected problem, contact your sales representative. Power Supply1 AC lost Power Supply2 AC lost No CPUs are installed. Contact your sales representative. Processor Missing Express5800/R120g-1E Maintenance Guide...
  • Page 200 Abnormality in a sensor was Sensor Failure Detected. detected. A timeout occurred while SMI timeout servicing system management interrupts. Power-on is inhibited. Soft Power Control Failure A watchdog timer timeout IPMI Watchdog timer timeout occurred. (Power off) IPMI Watchdog timer pre-timeout Express5800/R120g-1E Maintenance Guide...
  • Page 201 Drive 1 Fault If this does not resolve the problem, Drive 2 Fault contact your sales representative. Drive 3 Fault Drive 4 Fault Drive 5 Fault Drive 6 Fault Express5800/R120g-1E Maintenance Guide...
  • Page 202 System Front FAN3 Lower Non-Critical System Front FAN4 Lower Non-Critical System Front FAN5 Lower Non-Critical System Front FAN6 Lower Non-Critical System Front FAN7 Lower Non-Critical System Front FAN8 Lower Non-Critical *1 An optional HDD cage is installed. Express5800/R120g-1E Maintenance Guide...

  • Page 203: List Of Windows Event Logs

    This event does not affect the system operation if the following event is recorded after this event. At the time of applying Starter Pack Source : ipoib6x Message : Mellanox ConnectX-3 IPoIB Adapter device has been successfully initialized and enabled. Express5800/R120g-1E Maintenance Guide...
  • Page 204 Network link is disconnected. When starting system, or applying This event does not affect system operation. Starter Pack Error Crash dump initialization failed! volmgr Go to the following Microsoft website for details. When installing an OS http://support.microsoft.com/kb/2756313 Express5800/R120g-1E Maintenance Guide...
  • Page 205 The server {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx} did not register in Microsoft-Windows- Error DCOM within the necessary timeout period. DistributedCOM 10010 For details, refer to the following website: When installing an OS http://support.microsoft.com/kb/956479/ja (Japanese only) Express5800/R120g-1E Maintenance Guide...
  • Page 206 License Activation (slui.exe) failed with the following error code: Microsoft-Windows- Error Error code: hr=0xC004F063 Security-SPP 8198 Unless this event is not logged after license authentication, there is no When installing an OS problem in system operation. Express5800/R120g-1E Maintenance Guide...
  • Page 207 The following error occurred: 0x79 Dhcp-Client 1001 Address acquisition is tried again from the network address (DHCP) server. If this does not occur continuously, there is no problem of system When installing an OS or Starter Pack operation. Express5800/R120g-1E Maintenance Guide...
  • Page 208 Network link is disconnected. When starting system, or applying This event does not affect system operation. Starter Pack Error Crash dump initialization failed! volmgr Go to the following Microsoft website for details. When installing an OS http://support.microsoft.com/kb/2756313 Express5800/R120g-1E Maintenance Guide...
  • Page 209 10149 stopped.), there is no problem in system operation. When installing an OS Also, if WinRM event 10148 (WinRM service is listening WS-Management requests.) is output immediately after this event, there is no problem in system operation. Express5800/R120g-1E Maintenance Guide...
  • Page 210 If this event does not occur repeatedly, there is no problem with system Pack operation. Microsoft-Windows- Warning Auto-generating a self-signed certificate for server authentication. Hyper-V-VMMS 12520 This event is logged when activating Windows Server 2012 Hyper-V, When running the system but this event does not affect system operation. Express5800/R120g-1E Maintenance Guide...
  • Page 211 Microsoft-Windows- Error VID (Virtual Infrastructure Driver) is not running. Hyper-V-VMMS 15350 This event is logged at shutdown of Windows Server 2012 with Hyper-V When running the system enabled. However, this event does not affect system operation. Express5800/R120g-1E Maintenance Guide...
  • Page 212 Team #0: The last adapter has lost link. Network connection has been Warning iANSMiniport lost. This event is logged at system startup if a team is configured with When starting system Intel(R) PROSet, however, there is no problem in system operation. Express5800/R120g-1E Maintenance Guide...
  • Page 213 Management Instrumentation namespace root\qlgcnxns to use the Warning LocalSystem account. This account is privileged and the provider may Microsoft-Windows-WMI cause a security violation if it does not correctly impersonate user requests. Upon applying Starter Pack This event does not affect system operation. Express5800/R120g-1E Maintenance Guide...
  • Page 214 = 0x80070001, function is incorrect. 12289 When you import a transportable shadow-copy to another server that has Go to the following Microsoft website for details: a floppy disk drive while operating http://support.microsoft.com/kb/2003968/en-us Windows Server 2008 R2: Express5800/R120g-1E Maintenance Guide...
  • Page 215 Hyper-V, but this event does not affect system operation. Microsoft-Windows- Warning Shut down physical computer. Stopping/saving all virtual machines... Hyper-V-VMMS 14100 This event is logged when activating Windows Server 2008 R2 When running the system Hyper-V, but this event does not affect system operation. Express5800/R120g-1E Maintenance Guide...

  • Page 216: Accessing Data For Electric Power, Temperature, And Processor Utilization

    'WScript.Echo " Data MS Byte = 0x" & hex(outparams.ResponseData(3)) WScript.Echo " Power Consumption = " & outparams.ResponseData(3)*256 + _ outparams.ResponseData(2) & " watts" End If ' End Script ' Start Script • Execution example C:¥VBS> cscript //nologo Power.vbs Express5800/R120g-1E Maintenance Guide...

  • Page 217: Intake Air Temperature

    For cnt = 0 to RecordCount-1 Offset = 0 Length = 9 oinparams.networkfunction = &ha oinparams.lun = 0 oinparams.responderaddress = &h20 oinparams.command = &h23 oinparams.requestdata = array(Reserve_LS, Reserve_MS, Record_LS, Record_MS, Offset, Length) oinparams.requestdatasize = 6 set outparams = oipmi.execmethod_("requestresponse",oinparams) Express5800/R120g-1E Maintenance Guide...
  • Page 218 And &hf0)/16, k2, 4) currentValue = CDbl (((M * rawData) + (B * (10 ^ k1))) * (10 ^ k2)) WScript.Echo " Current Value = " & currentValue & " " & units2 End If End Sub Express5800/R120g-1E Maintenance Guide...
  • Page 219 Intake air temperature data is obtained from the sensor with an ID string that contains any of the following: Amb, Ambient, or Front Panel. In the case of the sample above, the data is obtained from a sensor that contains FntPnl Amb Temp in its ID, with a resulting intake air temperature of 27°C. Express5800/R120g-1E Maintenance Guide...

  • Page 220: Processor Utilization

    Proc3 : PercentProcessorTime=0 Proc4 : PercentProcessorTime=76 Proc5 : PercentProcessorTime=0 Proc6 : PercentProcessorTime=0 Proc7 : PercentProcessorTime=0 Proc_Total : PercentProcessorTime=9 Proc 0 to Proc 7 show the utilization rate of each processor while Proc_Total shows the total processor utilization rate. Express5800/R120g-1E Maintenance Guide...

  • Page 221: Glossary

    NEC ESMPRO Manager Software for managing multiple servers on network. NEC ESMPRO Software for monitoring the server. This works with NEC ESMPRO Manager. You can ServerAgentService choose Service Mode or Non-Service Mode when installing this software. Service Mode resides as the OS service and Non-Service Mode does not use the OS service to reduce memory, CPU power and other OS resources.

  • Page 222: Revision Record

    Chapter 3 Appendix 5. Revision Record Revision Record Document Number Date Issued Description 10.114.01-104.01 June 2016 Newly created Express5800/R120g-1E Maintenance Guide...
  • Page 223 [MEMO]...
  • Page 224 NEC Express Server Express5800/R120g-1E Maintenance Guide June 2016 NEC Corporation 7-1 Shiba 5-Chome, Minato-Ku Tokyo 108-8001, Japan © NEC Corporation 2016 The contents of this manual may not be copied or altered without the prior written permission of NEC Corporation.

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