Making A Call From The Directory - Avaya 9600 Series Manual

4. The soft keys available depends on the type of directory entry:
• Call - Make a call to the stored number.
• List - Return to the list of contacts.
• More - If the contact is one you can edit, the More soft key allows you to access the
options below.
• Edit - Edit the name and number.
• Delete - Delete the name and number.
• New - Add a new personal directory contact.
Related links
Contacts on page 86

Making a Call from the Directory

You can use any directory contact to make a call.
• You can also use the directory to select a contact anytime the Dir soft key is displayed in the
function's menus. In that case, the system automatically only shows the types of contacts
supported for the function.
Procedure
1. Access the contacts directory:
a. Press the
b. Use the left and right cursor keys to select the type of directory entries shown.
• All - All directory entries.
• Personal - Your own personal directory entries.
• External - Directory entries stored by the telephone system for all users to use.
• Users - The names and numbers of other users on the telephone system.
• Groups - The names and numbers of hunt groups on the telephone system.
a. Use the up and down cursor keys to scroll through the list. Alternatively, you can start
dialing the name you want to display only matching entries as follows:
• Pressing a key enters all of the characters represented by that key. Pressing
another key adds the characters from that button to the previous key press.
• For example, dialing 527 matches all names starting with JAS (for example
"Jason") and with KAR (for example "Karl") plus any other letter combinations from
those 3 key presses. See
• To remove all the characters entered so far, press Clear.
November 2021
CONTACTS key. The directory menu is displayed.
How the Directory Search Works
Using 9600 Series Phones on Avaya IP Office
Comments on this document? infodev@avaya.com
Making a Call from the Directory
on page 87.
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