Parking Calls (Features Menu); Unparking Calls Using The Status Menu - Avaya 9600 Series Manual

These are useful as they can be dialed from any phone on the system. For example, this allows
you to login at a basic analog extension and still control a number of features.
Some short codes require you to enter some information when you dial them, typically an
extension number. That is indicated by N in the short codes shown below.
• For a list of other common dialing short codes, see
Park/Unpark
• Park Call: *37*N# – Parks the held call using the park number dialed in place of N.
• Unpark Call: *38*N# – Unpark the call parked using the park number N.
Related links
Parking Calls on page 54

Parking Calls (Features Menu)

• Your system administrator can configure whether you can access this menu.
Procedure
1. Press the Features soft key if shown.
• To do this during a call, press the
2. Use the cursor keys to select one of the following:
• Call Park – Park the call on the system with parked call indication on your phone
• Call Park To Other – Park the call on the system with parked call indication on another
selected extension.
3. Press Select.
Related links
Parking Calls on page 54

Unparking Calls Using the Status Menu

While parked calls are parked on the telephone system and can be unparked by any other user,
the parked call indication is sent to a particular extension. If there are any calls parked against
your phone, you can view and unpark them via the Status menu.
• Your system administrator can configure whether you can access this menu.
November 2021
PHONE key and then press Features.
Using 9600 Series Phones on Avaya IP Office
Comments on this document? infodev@avaya.com
Parking Calls (Features Menu)
Short Codes on page 159.
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