Making A Call From The Directory; Using The Directory For Other Functions - Avaya 9504 User Manual

9500 series ip office platform 9.1
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10.3 Making a Call from the Directory

You can use any directory contact to make a call. You can also use the directory in almost any telephone function where
you need to select the number for a destination, for example during a transfer.
1. Access the contacts directory:
a. Press the
b. Use the
left and right
· All
All directory entries.
· External
Directory entries stored by the telephone system for all users to use.
· Groups
The names and numbers of hunt groups on the telephone system.
· Users
The names and numbers of other users on the telephone system.
· Personal
Your own personal directory entries.
c. Use the
up and down
display only matching entries. If you dial a name to return to the full list press the Clear soft key.
d. To view more details of the highlighted name, press Details. To return to the directory press List.
2. When the required entry is highlighted, press Call or press the
3. Proceed as you would with a normally dialed call.

10.4 Using the Directory for Other Functions

Within other menus where entry of a number is required, it may be possible to use the directory to select an existing
number by name. If this option is available, it will be indicated by the presence of a Dir soft key in the menu.
When using the directory in this way, the names made available will depend on the type of function that is being set. For
example, for some functions only group names will be displayed, for others only user names.
1. Press the Dir soft key.
2. Either dial the name to see a list of matches or press the List soft key to list all names.
a. Use the
up and down
display only matching entries. If you dial a name to return to the full list press the Clear soft key.
b. To view more details of the highlighted name press Details. To return to the directory press List.
3. When the required entry is highlighted, press Select.
4. You will be returned to the menu in which you selected the Dir soft key.
9500 Series User Guide
IP Office™ Platform 9.1
CONTACTS key. The directory menu is displayed.
arrow keys to select which type of directory entries you want to display.
arrow keys to scroll through the list or start dialing the name you want to find to
arrow keys to scroll through the list or start dialing the name you want to find to
button next to the name.
Issue 10a (16 January 2015)
Page 58

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