Call Appearance Buttons; Bridged Appearance Buttons - Avaya 9600 Series Manual

Call Appearance Buttons

Call appearance buttons are used to display calls to and from your phone. By having several call
appearance buttons, you are able to answer and make several calls, switch between calls, and
perform other actions.
When all your call appearance buttons are in use, any further calls to your number follow your
'forward on busy' setting, if set. Otherwise, calls go to voicemail (if available).
By default a=, b= and so on is displayed. This can be replaced by another label if required.
When the user is not connected to a call, the button indicated as selected is the button that will be
used if the user goes off hook without pressing an appearance button. When a user is connected
to a call, that call is the selected button.
LED Red | Green
Off | Off
On | Off
Off | Flash
On | Flash
On | On
Off | On
Off | Fast Flash
Both Fast Flash
Off | Intermittent
Flash
Off | Broken
Flash
Related links
Appearance Buttons

Bridged Appearance Buttons

A bridged appearance button shows the state of one of another user's call appearance buttons. It
can be used to answer or join calls on that other user's call appearance button.
November 2021
Name Description
Idle The call appearance is not in use and is not currently
selected.
Idle+Selected As above but this is the current selected button that will be
used if you go off hook.
Alerting Alerting for an incoming call, accompanied by ringing. If
already on a call, only a single ring is given.
Alerting+Selected As above but this is the current selected button that
answered if you go off hook..
In Use Here You have a currently connected call or are dialing.
In Use Elsewhere The call appearance button is in use on a bridged
appearance.
On Hold Here You have put a call on hold.
On Hold Pending
Transfer
On Hold Elsewhere A call on a bridged appearance button matched to the call
appearance has been put on hold.
Invalid The button is not programmed for any function.
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Using 9600 Series Phones on Avaya IP Office
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Call Appearance Buttons
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