Xerox AltaLink C81 Series User Manual page 295

Color multifunction printer
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Probable Causes
The printer cable is disconnected.
There is a wireless or network connectivity issue.
Incorrect print driver.
P P r r i i n n t t i i n n g g T T a a k k e e s s T T o o o o L L o o n n g g
Probable Causes
The printer is set to print on a paper type that
requires slower printing.
The printer is in Power Saver mode.
Solutions
1 At your computer, use the printer properties to
delete all print jobs in the print queue.
2 At the control panel, touch Jobs, then delete
all pending print jobs.
• Load the paper in the tray.
• If the Status LED does not flash once after you
send a print job, check the connection between
the printer and the computer. Power off the
printer, then power on.
If the Status LED does not flash once after you send
a print job, check the connection between the printer
and the computer.
To test the printer, print an Information Page, such as
the Basic Configuration Report. If the page prints,
there could be a wireless or network connectivity
issue.
Contact your system administrator or refer to the
System Administrator Guide at
office/ALC81XXdocs.
Check that you have the latest print driver installed.
For details, go to
ALC81XXsupport.
Solutions
Certain paper types, like heavyweight paper and
transparencies, take more time to print. Ensure that
the print driver and control panel are set to the
proper paper type.
Wait. It takes time for printing to start after the
printer exits Power Saver mode.
Xerox
AltaLink
C81XX Series Color Multifunction Printer
®
®
Troubleshooting
www.xerox.com/
www.xerox.com/office/
User Guide
295

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