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Error
Symptom
No.
11
Actual measurement time
is different from the
displayed measurement
time.
12
Measurement value on the
LCD disappears.
13
During USB
communication:
Cannot download data
output from this
instrument on the PC.
Cannot enter commands or
data from the PC to this
instrument.
14
An instrument malfunction
has occurred (including
errors 1 through 13).
15
Data output by the
instrument during RS
communication
cannot be imported to the
PC.
Cannot enter commands or
data from the PC to this
instrument.
16
The same error message
appears repeatedly.
Item to check
Has the power source been
supplied securely?
Did you interrupt
measurement?
Has the USB cable been
connected securely?
Has the USB cable been
disconnected?
Has the remote mode been
canceled?
Has the program been
prepared correctly?
Is RS communication being
used?
Has the RS-232C connector
been touched? Is the cap
attached?
Has the RS cable been
connected securely?
Has the RS cable been
disconnected?
Has the remote mode been
canceled?
Has the program been
prepared correctly?
Is USB communication
being used?
Check the appropriate
corrective action for the
error message.
100
Corrective action
The displayed measurement time is the
remaining time. The actual
measurement time may be different
from the displayed time depending on
the mode setting of measurement time.
Connect to a stable power source and
insert the AC adapter plug securely.
When starting continuous
measurement, press the measurement
button securely. Do not press ESC key.
Connect this instrument and the PC
securely.
Replace the USB cable.
Send the connection command from
the PC to this instrument and switch
to the remote mode. Use the CS-S30
software for spectroradiometers
included in the standard accessories.
Refer to communication
specifications and check the program.
Use the CS-S30 software for
spectroradiometers included in the
standard accessories.
Simultaneous use of RS communication
and USB communication is not
possible. Press ESC key to exit the
remote mode, and then restart
communication via USB only.
Turn the instrument off and back on to
restart. Accidentally touching the
RS-232C connector can cause
malfunction due to static electricity,
so be sure to attach the cap.
Connect this instrument and the PC
securely.
Replace the RS cable.
Send the connection command from
the PC to this instrument and switch
to the remote mode.
Refer to communication
specifications and check the program.
Simultaneous use of RS communication
and USB communication is not
possible. Press ESC key to exit the
remote mode, and then restart
communication via RS only.
If the symptoms are not remedied,
please contact the nearest KONICA
MINOLTA-authorized service facility.
Reference
page
26
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